Fergus Club Palmanova Park

Cleanliness: This hotel is highly rated for its cleanliness, with many guests praising well-maintained rooms, communal areas, and pool facilities.

A beautiful hotel, well-maintained. We were looked after so well from arrival to departure. It was like being at home from home. The staff are so kind, considerate, and professional. The food is excellent, it was so fresh and well presented. The dining area was always very clean and organised. The pools and the sunbeds were of a very high standard, very clean. The entertainment staff are so beautiful, kind, and professional, and they make everyone feel part of the hotel's family, from the youngest to the eldest. We all had an amazing holiday. You do not need to leave the hotel as so much was on offer. However, if you needed a stroll the stunning beach is just a short stroll away. Would recommend a visit to this hotel we will definitely be returning soon.

We arrived for a week with 2 young children. Upon arrival the hotel was clean, modern and very welcoming. We were greeted immediately with a smile and we waited to check in. The process was smooth and quick. We had the Magnus room, so it came with a whirlpool. The room was clean and had plenty for us to use, there was a coffee machine, microwave ans kettle which was handy! The whirlpool was great and we used it every day! The cleaners were fab and would clean every day to a high standard and were very friendly. The buffet was fabulous, there was always plenty of choices and it was mixed up daily too. There was plenty for the children to pick to eat at breakfast, lunch and dinner. The food was always cooked perfectly and was super tasty! They also had a snack bar which served some pastries, burger, chips, hot dogs, pastas and fruit, sometimes puddings too. Again the chefs were all friendly and the food was always replenished quickly and cooked perfectly. There were two pools, one which was perfect for the kids as they had a huge balloon shooting water out the top, the kids loved climbing this and jumping down! The other side of the pool there were 4 slides, there were always life guards and they were very observant and polite. The second pool was bigger and deeper, but it did have a shallower side for children too protected by a barrier. Unfortunately at this time of the year the water was freezing, our youngest has Raynaurds so unfortunately didn't go in the pools, but the eldest was having a blast in both pools. We were grateful for the whirlpool for the little one to play in. The entertainment people were fabulous and really made the holiday great. They love their job and it really shows in the efforts they put in every day during the daily games, kids club and the evening entertainment. We didn't stay for the evening entertainment but we did enjoy the kids mini disco every evening! Each member of staff from the reception, cleaners, chefs, entertainers, managers absolutely everyone gave the kids so much attention and always greeted us with a smile. We really have enjoyed this holiday and the staff made the kids so happy which made us happy! We really will hope to come back one summer when the water is warmer! Thank you so much to the following members of staff who were most memorable: Gianfranco, Nico, Lidia, Claudia, Iryna, Luis, Pipo, Cristian, Esteban. Thank you to each and every one of you!!