Globales Palmanova Palace

Don't feel this is a 4 star hotel.. the room wasn't great as at the front of the hotel so didn't get any sun at all,day or night, room 412. This left getting swim wear impossible to dry. The heating wasn't a option to put on even when cold. So ended up buying more from the shop.. then had to pay 1 euro a day for each towel also to change as still wet. The room itself was poor. My 6year old catching his foot on a raw plug in the bathroom floor. I could only just about fit in the bathroom being 6ft. All in all was very average and wouldn't return. The globalas hotel next door looked brilliant and not sure if the globalas palace is piggy backing of that star rating. Don't get mixed up between the too. Then to box it all off when it rained we found are selves getting wet in bed as the ceiling was leaking through. Just not what you would expect and very disappointed.

Don’t waste your money on the all inclusive – the food is grim. We ended up eating out every meal, which says it all really. Bar staff were miserable. One woman was actually rude to my 12-year-old, who just asked if she could change a note so he could use the pool machine. Totally uncalled for. No tea or coffee in the room either, which is basic stuff you’d expect. Walls are paper thin – you hear EVERYTHING. Not ideal when you’re trying to sleep. Entertainment was absolutely dire. We didn’t even bother after the first night. Only giving 1 star for the location and 1 star because the room was clean. That’s about the only positives.

Reviews suggested a fairly quiet hotel, unfortunately we found otherwise! When booking the hotel a year in advance, we had the option to book a quiet room, on arrival we were happy to discover a room in 1st floor, very close to lift and restaurant, however the room was directly above the entertainment area, which was loud til midnight every night. On 1 night we had people running, shouting and screaming until after 1am, and another night a group of friends laughing and shrieking until after 1.30am. Don’t get me wrong, people go on holiday to have a good time, but some of us, who are pushing 70 years old just want a relaxing time. Once we obtained some ear plugs things were improved. We tried the bar for a cocktail, which we knew we would have to pay for, the lady behind the bar, clearly didn’t know how to make it, looking in every cupboard at least to find the ingredients, she asked us to wait a moment as there was a queue forming behind us. After she served a few guests, she said could we wait until her colleague was back from his break to get our order, so we took a seat. When he came back to the bar he just got on serving the queue and we were ignored, we waited a few minutes more then gave up and left. Found some great bars along the promenade for our cocktails. A shout out though to the cleaning staff who work very hard and also Luna behind the bar during the day, she was lovely. Food was so-so, I’ve stayed at a few Globales hotels over the years and this 1 comes bottom of the list unfortunately.

Definitely not a 4 star, more like 3 star plus. Food at best is lukewarm and obviously recycling lunch into dinner and dinner into lunch. Having to queue with your token for a drink is pretty demeaning and then the angry barman just slams it down. For value for money it was actually that poor that we checked out after 3 days and moved to another hotel, on checking out we weren’t even asked why we were doing so. Won’t be back obviously

Enjoyed our stay. Only 5 minutes from the beach and main *****. Rooms were good. We stayed on the 6th floor over looking the main road, didn't hear the traffic at all. We liked the food, good choice. Worth remembering its buffet style. Entertainment team were fantastic, hotel staff were okay not overly friendly. Pool area is good and beds available all day, but it was October. Not all side really get the sun. Would go back.

booked this hotel with jet 2 I never read the reviews till after I booked it, was a bit nervous about the hotel there was a lot of negative reviews. well don't believe all you read this was a great hotel spotless throughout, food was amazing lots of choice and different dinners every night with something for everyone. the staff are all excellent nice friendly people and always a hello and thank you with a smile, cleaners are abit noisy at 9:30 in the morning but that's the hotel times and I'm not a early morning person but they move on quickly and you can go back to sleep and a big plus is they come back and do your room later on when you take the still sleeping card in of the door. I would maybe recommend 2 drinks with the token during the day as they are small glasses and you have to go back to the bar and there maybe a few people in front of you would maybe ease queuing and easier on the bar staff. drinks were all great and strong don't no why people were saying they were watered down overall had a excellent week at the hotel and I will Def be back thanks to the hotel and staff for a great stay