Urban Hostel Palma - Albergue Juvenil - Youth Hostel

I recommend staying at the Urban hostel. Affordable price, good access from the airport on the A1 line in both directions 8 EUR.

The transportation is very convenient. The front desk lady is patient. The room is clean and tidy. The sanitation work is very good. The breakfast is delicious, but there are many varieties and they are fresh. It is well received.

Excellent service, very good and comfortable

It was the best

Good location, good facilities for a hostel. Good reception service (during the hours they are there), and breakfast included in the price in a good dining room. On the other hand, we have felt “Cheated”. Through Booking I reserved all the beds that made up 1 room for 8 people, and about 8 months in advance. Upon arrival at the hostel, they offered us room number 12, “you share a bathroom with number 13,” they said. Once inside, what was our surprise that, to get to room number 13, they had to go through ours!! The 12!! It looked like a previous hallway that they had taken advantage of. They were not able to relocate us, citing the fact that I reserved beds and not rooms, indicating that they had done us a favor. I remember that from booking I reserved the 8 beds in a single room, and many months in advance. If it contributes something, we were a group of 8 people who were around 40 years old each. Along with this, the air conditioning must be turned on/off from reception. We met at dawn on Saturday to turn it off, given that there is no one there after 11:30 p.m.

The hostel is well located, close to the historic center and in a neighborhood with several clubs. The staff at the front desk were not responsive at all, to very basic questions. There was a small "accident" in the room and they simply changed the room, without even apologizing. The common spaces are nice and the free breakfast included is a good thing. I advise the staff to put a little more effort into it.