Hotels Near Plaza Del Sol Shopping Center in Palm Springs

The environment and location of the hotel are ok, but the service is not satisfactory. Ctrip stated that the in-store breakfast plus $11, but the hotel charged $38 according to the rack rate, communicated with the front desk, and showed the Ctrip order note, but let us find Ctrip. The parking fee was obviously $18, and the credit card charge was $25. Later, I went to Ctrip's customer service to recover it. Ctrip's after-sales service is as good as always. The hotel’s random chargeback phenomenon, I still hope that the friends who stay in check the bill.

My Aunt and I decided to go for a girls weekend and we had a phenomenal time! Gordie, the absolute best concierge in the world, made our trip so magical. I would go back, if only to see Gordie. He met us with such hospitality, kindness and warmth. I can not explain how this wonderful man has enriched my and my Aunt's life. He made reservations for us at the best and most exclusive restaurants and speakeasies. He also helped my aunt through a tough time and emotionally supported our journey. He truly cares for his customers and makes time for each and every person that comes to his booth. He introduced us to the amazing bartenders and staff, who took excellent care of us and made us feel so welcomed and comfortable. I LOVE THIS PLACE. Gordie made this a once in a lifetime trip, one that I will carry with me for the rest of my life. I wish everyone could have a Gordie in their lives!

All Dad wanted was a pool to hang out in for the weekend. I did my research and it paid off! Even though some comments made the pool sound ”not that great” ...it was! The online pictures don't do it justice! It's BIG, clean, only 5' deep total so you can walk across! Plenty of chairs and umbrellas, just really pretty and fun! Music playing at just the right sound. Pool bar food good and fast delivery.

It's far from Joshua Tree National Park and there's nothing to see around. You can think of nothing but sleeping. The price is not cheap for that

Amazing people make the hotel my go to stay for my family. They are warm, friendly, and when given the chance to do their jobs deliver above and beyond expectations. The Staff have great respect for one another and also enjoy working together from what I have seen. I stayed over a week with my kids and they made it feel like an extension of home. The breakfast staff is amazing and deserves gratitude when dining as they keep things flowing and are always cheerful and willing to engage in conversation not just dole out standardized greetings. The front desk...1 out of 5 stars in performance and attitude. I teach my family to treat the desk like you're staying at your parents house or grandparents house. The rooms make a hotel but the staff makes stay Thank you guys again for everything!!

We arrived in the evening exhausted from an eight hour flight. The front desk staff was very helpful, but we had difficulty finding our room! The property is very large. Upon entering the room we weren’t exactly feeling as if it was going to be an enjoyable stay. The room was a bit small. However when we awoke we were elated by the beautiful surroundings. The grounds were immaculate and it was so peaceful and lovely!! The room was a bit small, but the cleanliness and patio area made up for that. Bed was extremely comfortable, and it was so quiet there!! My grandchildren visited and they had so much fun in the heated kiddie pool!!! They also had a ball feeding the ducks and climbing on the big turtle, roadrunner, and iguana! This is a terrific stay for folks wishing to unwind. We are very appreciative to the staff who were so friendly, and do such a wonderful job keeping this immense property so well maintained. If you are seeking a wild time this would not be for you. If you are seeking a peaceful respite from this difficult time in history this is the place!!

What a special place this is, hidden away in the mountain and surrounded by nature. Super cosy rooms would definitely recommend to couples and families. The drive to it was lovely aswell.

To be honest this resort wasn’t our first choice for a girls trip - but I found us a great deal and it had decent reviews. We arrived late at night and were impressed by the spacious entry way. Check-in was quick and easy - although the front desk clerk was perhaps not the most friendly. I asked if he had any tips for us - it was our first time to the area and he said, “umm Palm Springs is about 30 min away”. Yep we just flew in so that’s one thing we did know We had the choice between the main building and outer building. I didn’t know what that meant so I went with main and I’m glad we did. We were in the 6th floor, not far from an elevator which was handy for the Oasis pool area Breakfast in the morning at Rockwood was fantastic. Between the group we tried the American breakfast and Wet Burrito on the first day and it was ll fantastic. The rest of the trip we opted for the buffet. At $32 a person including beverages it was a great deal. The buffet included fruits, bagels and breads, smoked salmon and meats, breakfast potatoes, bacon, eggs, biscuits and gravy, sausage, waffles and an omelet station. On the weekend they had a crepe station. The pastry selections were fantastic and delicious. There were 3 pools in the Oasis pool area- a lap pool, larger pool and “upper deck”. The upper deck is just a smaller pool that seemed to be more of an overflow area - would have made sense to be an adults only pool but wasn’t. There were some VIP chairs but for $75 were completely unnecessary on our trip. We had no problem finding pool chairs near the pool and under umbrellas . Water stations around the pool were a nice touch The first day we had one pool server who was amazing and went above and beyond. Think his name was Connor. The next day we had a server that gave us a sign to raise when we wanted help…they sold pool floaties and I asked if we purchased one did the pool in gate them for us…most resort pools do…. She was offended I implied she might blow up the floaty and said we could do it ourselves or try to get a pool boy to do it but she brought the drinks. Ummm. Definitely didn’t expect our server to inflate a floaty - sorry I asked Pool drinks were great. Skip the nachos but the quesadilla was great and only $13 The lobby shop was inflated more than I expected but had a great selection of things you may have forgotten at home - also had pool floaties for $13 compared to $18-25 at the pool. The resort had a lot of fun things to do that we didn’t have time for - mini golf, outside lawn games and boat rides. The hotel bar looked fun and was centrally located Overall a very good stay - exceeded our expectations and I think we’ll be back! Definitely get the breakfast!

It’s a very beautiful resort. The room was enough room for a family. We had full kitchen to prepare meals for the kids. The patio opened to a nice pond snd golf course. The pools were kept clean and there were plenty of lounge chairs and umbrellas for the guests. We had a great time. 😎👍