Residence Inn Palm Desert

Perfect ! Love this place i will visit again haha Loved this place ! Very cozy and reasonable

I like that it had the complementary breakfast. This was not my first time. it has been a while. It’s actually one of the first places I stayed when I came to Palm Desert. I totally enjoyed it then years back since then, which was this past Mother’s Day weekend did not see or experience the same qualities as before. The rooms furniture were dirty and the room I had the toilet paper holder looked like it was about to fall off. There were no extra pillows or blankets for the fold out bed. I had two rooms actually the other room had lots of problems, faucet water pouring out, couldn’t turn it on had to put towels on the floor andoverflowing, toilet, very disappointed in this stay. Also, the pool area only had one umbrella. We all know how hot it gets there so that made it kinda hard to sit out by the pool for very long without shade. I feel like there needs to be more cleanness and Care towards the upkeep of your property. I will say that the staff were very nice and helpful. So overall needs some improvement.

I had to change room three different times AC not working in 100° weather rooms being dirty and I was told I would be comped for one night and they didn’t comp me.