The Mill Resort & Suites Aruba

Loved that it was only a 5 min walk from Palm Beach Plaza which had so many restaurants and shopping

I love this resort! First time at The Mills. I love all of the amenities that are included. The room is large equipped with a kitchenette that has a full refrigerator! The absolute best service from everyone I came in contact with at the resort.

Overall, the hotel was okay. When I arrived, I noticed that my TV wasn’t working. I called the front desk and was told someone would come up to fix it, but no one ever showed. The next day, I spoke with a different front desk agent who also promised to send someone right away, and again, no one came. Eventually, a technician arrived but wasn’t able to fix the issue. Later, a manager came to our room and showed us an alternative room. I considered moving, but since we only had one night left, it didn’t seem worth the hassle. I honestly feel they should have offered a complimentary night or at least a discount, considering the inconvenience, but we were still charged the full price. Additionally, when I called for extra towels, no one ever brought them up. On a positive note, the staff at the bar and restaurant were wonderful friendly, helpful, and welcoming, which made parts of our stay enjoyable.