19th Avenue on the Beach

This place is an excellent place to stay. The staff were super friendly and very helpful, communication was great! Our apartment was so good, it had everything we needed within the apartment for a 5 night stay. Clothes washing and drying facilities etc. The apartment was very clean and bright. The view was absolutely amazing. There was a large indoor undercover pool, which was a very pleasant temperature. The spa and sauna were so warm. Great seating areas around the pool. Outdoors has an extensive BBQ area, really nice, and leaving the apartment block takes you straight onto Palm Beach, which was patrolled a few days. A short walk on the beach takes you to a lovely surf club cafe which was lovely. We have stayed at many places along this coast and this has been our favourite so far.

We found the staff lovely & very accommodating. Nothing was too much trouble. Perfect location at Palm Beach, within walking distance to everything. We were kindly upgraded & offered early check in due to our circumstances. Thanks Dion 🙂

Yuk. Mould, dirty and not what the brochure says or shows. The room is stuck in 1980's, old cracked leather couches, the whole room is terrible. The view is good, but room terrible. Do you self a favour and stay somewhere else.

Great location, tidy hotel but don’t stay here if you want a quiet holiday. There is a major construction happening right next door. Drills, banging, cranes and concrete prep all starts at 6am and goes until 6pm. Each room has a lovely deck on overlooking palm beach but you can’t sit on it due to the extensive noise! Nothing calming about a Jack hammer! If you do choose to stay here, request you are not on level 13! One of the units has permanent residents whom think having their yapping dogs bark at all times throughout the day and night is perfectly acceptable! Pool area is fab and the access to the beach makes it a perfect location for people wanting a beach get away.

Some good features, but would not stay again Ups: Fantastic position, right on the beach, a couple of good cafes nearby (good because there is NO facility for a decent coffee in the room, please just put a plunger in the room). Ground floor is great, excellent pool, small but adequate gym, nice grounds. Downs: our room was not clean, almost every surface had a greasy smear over it, including floors & crockery. Bath was dirty, we didn’t use it. Hair on tiles. Very dated and tired unit. 2 outdoor chairs provided, 1 not useable, broken. Could go on … The ‘welcome pack’ is seriously minimal, 1 towel per person for our 6 day stay, 1 sachet of dish liquid inadequate. Yes, you can buy more, but really 🤷‍♀️ 2 lifts available, but they were only both working 2 of our 6 days, 1 day neither working.. Limited wifi per stay, who still does that? My last night, turned the telly on for the 1st time, then the jug, pop, no power Common areas often stink of cigarettes, very unpleasant. Manager, Joanne was very kind helping me to arrange a booking change at the last minute, but unfortunately doesn’t take away from a poor stay. I’ve moved to an Airbnb, 100% better. Yes it’s a cheap stay, so I guess you get what you pay for. Be warned

It is true that the apartments have a country motel smell and and parts of the apartments are a bit tired but the view and beach front position are fantastic. Most of these issues are easily fixable management have the desire. The pool area was well kept and if you like being away from the high density Gold Coast areas, it is perfect. Good restaurants nearby.