Princess Palm on the Beach

Winter time & no doonas Dishwasher & dryer broken - with ‘’a mechanic that never showed up’ TV broken Filthy plates & dishes Only excuses no solutions No compensation DONT book here They took the money from our booking at least 6months before arrival - I’ve seen shocking reviews since.

Great location, and the resort itself has been recently renovated. The room we were given was amazing, with views around the whole of Palm Beach and onto the Gold Coast. Great facilities, prime location near the beach and walking distance to Coles and other great little places to grab necessities! I'd highly recommend this place to families as it is just a really safe spot, very clean and tidy and well presented!

Firstly for the good: The grounds and site amenities of Princess Palms are immaculately kept and very relaxing, staff were friendly and the position cannot be beaten. The BAD: We stayed in apartment 7d which was dirty filthy as listed below, 1/ balcony doors and fly screens would not close properly 2/ carpet is extremely dirty 3/ kitchen bench seats dirty 4/ internet modem not working 5/ internet modem and phone covered in a layer of dust indicating they hadn’t been wiped in a long time 6/ balcony mirrors have seen better days and are severely weather damaged 7/ fridge main door would not close properly 8/ main bedroom pillows disintegrating 9/ balcony furniture cushions internals exposed and zipper broken 10/ kitchen bar lights, only 1 out of 3 working 11/ the dust on the fridge top is something to see! 12/ we had to fix the broken coffee Bodum to use it with the plunger lid internals not secured to the shaft 13/ lounge room cupboards do not close properly To top it off after all the above we decided to make some toasted sandwiches with the supplied sandwich maker only to find someone else’s flat bread still inside from how long ago we don’t know. This unit is a 1 star rating to be generous so it’s shameful the owners still rent it out and the body corporate of Princess Palms allowing it to happen. Only positive is the unit has a very comfortable lounge which was a plus.

The Princess Palm has a View like no other. Straight out to the pPacific Ocean and No road to challenge your trip to the beach. Walking distance to a pleasant and clean park as well as the shopping centre and lots of restaurants. All amenities like sauna, pool and spa as well as a tennis court. An area for children to play as well as a mini golf for children. Barbeque areas by 2 are very spacious and all the resources you need. Well equiped units. Genuine focus on COVID restrictions to support people safety. Well worth the stay.