Guest User
July 15, 2024
**TLDR:** Avoid Dan Resorts. Poor service, terrible food, overpriced, and unresponsive staff. Not worth the visit. --- We went to Dan Resorts, and it looks fancy only in the photos. Their property is well-built, but the food and service are an absolute ZERO. Let's start with service. We booked a dormitory for 8 people, which should have had 2 bathrooms, but one wasn't operational. We complained, and twice a guy came and only fidgeted with the knobs (something we had already done). He just gave up, and they refused to do anything. No change of room, no access to another bathroom, and worst of all, they couldn't get a plumber to fix it in two days. We had to literally fight to get housekeeping after one night. They finally came at 5 PM after being very persuasive. The housekeeping staff refused to give us fresh towels. It was raining outside constantly, all towels were wet, and they gave us two fresh towels for 8 people. They provided only plastic glasses to drink from, not proper glassware, which clearly spoiled the mood. Every time we went out, the gatekeeper asked if we had informed the reception that we were going out. It felt like school where you need permission to go out. Now for the food. Breakfast was the same for two days: Uttapams, Gatihya, Puri Bhaaji, Bhurjee Pav, among others, were the same. On the second day, the chutney had gone sour, and they refused to take action. It was clearly yesterday's leftover chutney gone bad. We also had A La Carte food. It's overpriced, the quantity is very small, and it's almost priced like a four-star hotel, but the food is just below par. My opinion: avoid this resort. Definitely don't eat the food here. Don't depend on the service; it's bad.