Hotels near Chiesa Maria SS. delle Grazie in Palermo

Friendly reception staff, very large hotel room with full bathroom and walk in wardrobe, lovely restaurant, lots of seating options and lovely pool (not heated though). Great walking distance from botanical gardens and the old town part of Palermo as well as the marina front.

The location of the hotel is good, at the junction of the old city and the new city, on the second main road. With a long history and luxurious style, the breakfast room is like a small palace, and the breakfast variety is also rich. It is the old problem of this type of hotel. The air-conditioning on the upper floors is loud, but later it was changed to a lower floor. The service is good.

The hotel has an excellent location, adjacent to the famous Sijiaochang, in the most prosperous street in the city center, close to the railway station, airport buses, and main attractions. Within 15 minutes’ walk, the breakfast is rich, the service is very good, and the hotel has a courtyard. The room we stayed in, the bathroom is also big, it is the best choice for traveling to Palermo

Shameful the treatment received by this hotel that after having booked and PAID for our room more than ONE AND A HALF MONTH earlier (attached payment document), warns us a few hours after arriving in Palermo that our room has been given to other people (is not available!). This is already outrageous, but in addition they allow themselves to try to deceive us by offering us accommodation on the outskirts of Palermo and on another hotel with lower category when the LAW REQUIRES that, in these cases, the client concerned must be given a room in the same or a higher category and in the same area. It is clear that I am going to warn everyone who comes to Palermo (Sicily) PLEASE, NOT TO BOOK AT THIS HOTEL UNDER ANY CIRCUMSTANCES!. Because if they have done this to us going with a travel agency, I can’t imagine what they will not do with people traveling on their own, with kids or with older people who are easier to deceive. This is the type of management of a hotel that must be removed forever. This type of actions give a bad reputation to tourism in the whole country and should be monitored by the relevant authorities.

The hotel is very centrally located, so the most important sights can be easily reached on foot. The reception staff speak good English. The whole building is a bit old, which gives the hotel a special charm. The breakfast is rich but nothing special. Overall a recommendation.

I read the bad reviews on Skyscanner and was skeptical about it. But trust me, in complete Sicily we booked various hotels and this was one of the best, with complete English speaking staff, more than excellent freshly prepared breakfast and the variety in breakfast was uncountable, it was tasty and fresh.. The staff was amazing, car parking available, good Ambience... 5 star from my side...

We stayed at this hotel two separate times during our stay in Sicily in April 2022. It's a lovely hotel. It's right in the middle of so many sights and felt safe. Our rooms were spacious and comfortable with big bathrooms. One of our rooms had a view of the hills and the other was street side. My mom's room had a huge balcony that we spent time on soaking up the sun and the sounds of the city. My main reason for writing this review to highlight the AMAZING care the staff provided to my mom and her friend. They caught COVID and were quarantined to this hotel. I was terrified leaving them in Sicily while I went home but the staff took such good care of them. They knew their room number and would ask how my mom was feeling when she called to order breakfast (which is a great breakfast by the way). They helped coordinate retesting. They reassured my mom and were always available to help. My mom and her friend were living off room service and would rave about how great the food and wine was. One employee in particular, Barbara, went above and beyond. She would stop by to see my mom and help her with whatever she needed, such as going to the supermarket to get medical supplies. They were stuck there over Easter and she even brought my mom a chocolate Easter bunny :) and she brought them flowers too and it really brightened their day. My mom and her friend both said she had such a pleasant personality and made them feel cared about and loved. I truly believe their great service actually helped my mom and her friend recover quicker. It was so reassuring knowing that they were in caring hands. We want to go back as soon as they can and will pick this hotel again. Thank you everyone who works there!

Been in this location between the 11th and 18th of August . I`ve visited severals hotels in Palermo due to the fact my family lives there, but always stayed in 4 stars and above. So, I was wondering what time was going to be. Wow , I was wrong! Reception : Extremely friendly service at arrival , the girl ( julia, i guess ) was absolutely wonderful on explaining us all the hotel`s facilities and times and showing good care for us. Room : An exquisite room with an AMAZING view , we took the one with balcony, we could see the whole city, fridge freezer full of different drinks, and several bathroom towel . And honestly , I`m very clean freak , and that room was spotless. Facilities: To find an Hotel in palermo with swimming pool wasn`t easy ...but with 3 swimming pools I reckon impossible, in the end of the day Palermo is a city surrounded by beaches so , not many are really keen on stay at the pool, but because of the location of the Hotel , those pool were the best, expecially the one that look at the city, fantastic. Restaurant : If you wondering where to eat , you have 2 choices , or going around in Palermo with the crazy traffic and been ripped off by a turistic restaurant or... enjoy an amazing service and the restorant ( i capricci di Cristian ) at the 5th floor of the hotel. OMG! the pizza was perfection. The pasta dishes pure art, and the desserts so delicate. I almost had dinner everyday in there, obviously a la cart...and even reasonable prices. The service was spot on, restaurant was full but 2 waiters managed to run it smoothly. Breakfast included : I`m italian by blood , so I didn`t mind croissant in the morning , but my partner is english , so he could choose a nice savoury breakfast with parma ham , salami etc...drinks were included too, which I was expecting it...and even if you see the orange juice coming from a machine , was actually quiet nice. Location: I knew what I was going to get , the hotel is far from the city and a taxi can be quiet pricy from there ....but ....surprise ....they have a transport service from the hotel to city center and back to the hotel, just following their timelines but 14euros p/p with return , I thought was a bargain , a taxi would had cost us about 80 euros (not joking). I had the chance to congratulate the Hotel Director , a very nice man that walks around doing basically anything he can do to make that place even better, I saw him cleaning , I saw him serving at the kiosko near the pools, telling people off from the glass that face the pool ( obviously for not respecting the rules ) this guy is amazing I must say. Conclusion : 3 Stars ? MMMmmmhhh I`m not sure, I`ve been in many 4 stars in Palermo and they were absolutely horrible . This structure deserve more than 3 stars, I truly reccomend it , and we will definitely come back. Thanks to the staff and management .

The best five-star hotel in the area, which is right next to the beach and very quiet. The room is small but the bathroom is very spacious. The breakfast is very exquisite and the environment is very good. Parking is free. Wi-Fi is not good enough.

I chose Liberty Suites for the first night’s stay in Palermo which turned out to be perfect. We had a late flight and the prearranged check in provided by our host Olga, using WhatsApp made it very easy for us. There was a lovely bar just a block away for morning coffee and pastry before setting out to explore the city. The hotel’s location provided one of our top priorities which is is to be walkable. Our week in Palermo was mixed with a few day trips but we also took the Hop on/off bus to get an overview. We ended our visit in the city with our final night again at Liberty Suites. Everyone agreed that in addition to location, the bed sheets were the best and provided us a very good night’s rest!