Abside Suite & Spa

The only positive side, the central location. For the rest, a disaster. All the reception was done remotely, without any contact with the host who only responds to wa messages and with biblical times. The sauna does not work (it did not reach a temperature above 40° after almost two hours from being turned on). The hydromassage pool, again after almost two hours, had not even filled up halfway (and, to turn on the hydromassage, you have to wait until it is full to the brim). The hydromassage pool was dirty (hair and other filth). The bathroom (toilet area) has a sliding glass door that, due to the wrong slope, once closed (without the possibility of locking) reopens halfway. There is no bidet (never seen a "suite" without a bidet in Italy). Having notified (always via message) the property, the latter turned out to be rude and arrogant, claiming that everything worked perfectly and that it was us guests who did not know how to use the facility. The morning of check out we went to have breakfast at the bar and returned at 10.15 to find cleaning staff in the room who, in our absence, had entered the room, had piled up our bags inside the sauna and had started cleaning (the general conditions provide for check out at 10.30). We tried to contact the host by phone who was careful not to answer, starting to write on wa that she had gone to the facility and had found everything clean and working. In conclusion: given the high price, the non-existent services and the "welcome" of the host, I strongly advise against the facility.

Extremely quiet and private place. We had problems with the jacuzzi, and to compensate us for the inconvenience the owner kindly offered us the possibility of staying there another day absolutely free of charge. If you want to spend a few days in absolute relaxation and tranquility in the heart of Palermo, this is the place for you!