Ballarò Hotel

I thought the entrance to the building was in need of an upgrade but once I got to the hotel door I was impressed.

More of a B&B feeling than hotel. The first look made Me suspicious but When entering everything changed. Large and Nice lobby, friendly and fast staff. Nice breakfast area (dont miss the ceiling). My room was kind of small. AC worked and small refrigirator. Wending machines outside the room. I like this place and I recomend it

Nice place very close to everything. Check out the Ballarò market behind the Hoge for all types of food etc. the streets are walkable with a lot of restaurants nearby.

You couldn’t pay me to stay here again. The hotel made us feel like we were sleeping in a dirty hospital. Words can’t truly describe the smell. Urine and feces masked by the scent of nauseatingly strong incense. The neighborhood is bad with camp of homeless sleeping outside of the gates, piles of feces, and urine stained corners to greet you. The hotel makes you pay in full upon check in which should have been our first red flag. As soon as we saw the room, we tried to check out, but the people at the front desk left and there was no one to speak with (about 15:30). I sent them a message and received a response that the money for the remaining nights would be refunded, but I would need to wait for the staff to arrive at 8am for their breakfast. We stayed the night hoping that we could make the best of it, but the morning couldn’t come soon enough. It’s a few days after we left and my nose still burns from the smell. We spoke with the staff in the morning and were told that the owner will not refund the money. It was so bad that I just decided to leave and accept the loss of money. It felt unhealthy and unsafe to stay here. We are now happily booked at another hotel, and what a difference. Do yourself a favor and do not stay here. There are so many better places.

Great location with friendly helpful staff. A real gem with character. Really enjoyed our stay here and it was good value for money.

I was in a disabled person room with blocked windows and panic hardware on the door. Very institutional and depressing. Shower drains into the washroom area and two towels were needed to stop the water flow. Just fix the flooring! Very small sign to show where hotel was. Area outside hotel very dirty

When you google the place it comes up as the 3rd most dangerous place to not go to in Palermo. The bathroom was private, but down the hall. It is on the second floor without an elevator or help with luggage. The lady at breakfast was very nice and breakfast was good. It was very clean.

The staff at the hotel was very friendly and helpful. The rooms were clean and comfortable. The breakfast was good. Overall, I would certainly stay here again.