11113353
October 4, 2023
The Massimo Plaza Hotel is a very exceptional hotel in the heart of Palermo. It is directly across from the third largest opera house in the world, Teatro Massimo. The hotel offers spacious rooms which every amenity. Our room had a balcony overlooking a large, busy piazza. The location is perfect with access to public transportation only a short walk away. Breakfast was served daily either in our room or in a very esthetically pleasing room. Housekeeping attended to our room as soon as we left the hotel for the day. The 24 hour/day front desk staff could not have been friendlier or more helpful. We felt very pampered as we were assisted by Christian, Jenny and/or Francesca with restaurant/taxi reservations, help with directions or just anything we might have needed. To say our stay here was wonderful is a serious understatement! We would highly recommend this hotel to anyone who wants luxury at an affordable price!