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5 star

Lihim Resorts
4.6/542 Reviews

Lihim Resorts

EL Nido|7.33km from city centre
The hotel is behind a mountain, which means the only way in and out is with their transfers in 4x4, that are absurdly expensive. There is a 3 min path through the forest to a point where a tricycle can pick you up, but you need to call them ahead. The description in booking is not accurate, there is no 6 min walking to el nido, it is more 15 min tricycle + 3 min walking. I would have loved to know this in advance, we travel with kids and would have gone for an easier option. The premium villas are up the mountain, you need to go by funicular, which sometimes is not working due to maintenance issues, then you have to get a car up to your villa, both things you should plan ahead, the funicular operator is not always there, neither the cars. Also the funicular is not working early in the morning. The breakfast is supposed to start at 6 am, which is a reasonable hour if you are planning to go to a tour, but the 3 days that we went at that time, not everything was ready. They picked us up from the airport with a pick up, the luggage was behind in the open and arrived completely covered in dust, the butler tried to clean it but it wasn’t easy. There are several things in the villa that weren’t working properly, like hair dryer, really bad smell in the toilet, dirt in the curtains… but those were small issues, the main issue we had is that in our last night our rooms were full of bugs, they were everywhere and it was impossible to sleep like that with bugs crawling over us, so we moved to a much smaller villa down the mountain and they gave us a discount due to the downgrade. The discount was nice and the staff did their best with the situation, but we lost more than 1 hour trying to kill the bugs to sleep there and also in the morning we had to review all the clothes in the luggage and remove the dead bugs after the fumigation. The pool toilets are out of order and you need to go to a first floor. In summary I don’t think the above is acceptable in a 5 starts hotel with the price they have. The tours were absurdly expensive, but I can’t tell if they were nice because we outsourced.
Amanpulo
4.5/542 Reviews

Amanpulo

Agutaya
It’s sort of difficult to know how to rate Amanpulo, because the experience is really all about the absolutely spectacular location, more so than the hotel itself. I’ve rated it 5 stars, but it’s more like a 6/5 on location and a 4/5 for the hotel. That’s not to say the hotel isn’t nice, it’s just not at the standard of some of the other Amans. It’s starting to show a bit of wear and tear, and the rooms in particular could stand to be modernised a bit. There seemed to be bits and pieces of renovation going on around the property (2 of the tennis courts for example were closed during my stay, with a big construction mess on them), but it would be much better if they just closed the hotel and did a proper job on what’s now a 30 year old hotel. If done well, it could easily be one of the best hotels in the world. My random gripes about the hotel in no particular order: 1. The main pool closes at 6pm, which is a huge shame not to mention ridiculously early. It’s also totally unlike the other Amans I’ve been to, which let you use the pool whenever you want. As long as you’re not making a lot of noise and disturbing other guests, I don’t see what the issue is with letting guests use the pool at any time. 2. They really should offer at least one more flight option rather than only to and from Manila, for guests that want to continue exploring the Philippines without a round trip back to their starting point. An option to fly to El Nido or Cebu for example would be a huge convenience. 3. Breakfast stops at a pretty early 10am, and their snorkelling activity takes place at 9am, meaning if you want to do it and have breakfast too you need to get up early - why? They should offer the option to snorkel in the afternoon as well, or else just do it at 11am so guests can have breakfast first. 4. Very old blinds in the rooms which were weirdly difficult to open and close - and even with all the windows closed, the metal chord on one of them repeatedly swayed back and forth against the wall, making noise unless I held it in place with a pillow. They should really have automated shades which you control with a button (I’m aware this is the literal definition of first world problems) 5. I asked twice a day whether I could take a trip to Manamoc, and was repeatedly told it wasn’t possible due to weather conditions (which was sort of bizarre as the weather was very calm). When I was told the weather was finally good enough, they said the boat was then booked so I couldn’t go, which made no sense as I had been asking non-stop since my arrival to do the trip. They did finally accommodate me - but they charged me for a picnic basket which I never had, and 3 crew members which is a huge overkill - just 1 to drive the boat is all that’s necessary. So the trip to Manamoc, which is incredible and a real must in my opinion, was extremely expensive. I’d recommend staying in one of the beach casitas - I moved from a hillside one (37), to a beach one (10) and though
Princesa Garden Island Resort and Spa
4.2/548 Reviews

Princesa Garden Island Resort and Spa

Puerto Princesa
This is supposedly the only 5 star resort in the area which is sad as I think competition might actually inspire them to do better. The place itself is very nice and initial impressions are quite excellent. But the longer we stayed the more we noticed the lack of upkeep in the rooms. The size of the bathroom is big but there is not a single electrical outlet inside so you cannot plug in anything not even the hairdryer. The shower glass door does not close shut and with the very strong water pressure you can be assured of a very wet overflowing floor outside of the shower enclosure. We paid for 2 extra persons in the room which they informed us meant sharing the beds and breakfast inclusive but they don’t automatically provide the extra towels. Even after calling them to request for more towels they still took more than 2 days to give us our extra towels. The water in the pool is quite warm and not refreshing as the heat of the sun kept it quite warm but some of our friends actually liked it that way so it’s more of a personal preference. The drying rack in the balcony is a nice touch as we can dry our swim clothes there. There are also water dispensers in the hallway which is great for refilling the complimentary glass bottles of water provided. Buffet breakfast is included in the room rates but don’t expect anything extraordinary. The Italian restaurant in the resort does not seem to be ready for the tourist influx as food came out ever so slowly and we felt bad for the foreign tourists who don’t complain as much as the locals so we did get our food faster than they did. The resort is expanding so there is construction ongoing which is a positive sign of tourist revival in PP which I’m happy about for them but I wish they would also pay closer attention to the upkeep of the existing rooms.

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Top rated hotels in Palawan

Looking for hotels in Palawan? Get inspired by reviews from real travellers.
Charlie's El Nido Managed by HII
4.2/559 Reviews
Still have some things to work on.. They didn’t started on top when our pre-booked shuttle didn’t showed up at airport. Waited an hour until a security guard at the airport helped us order a tricycle. Some misunderstanding between booking office and the reception was the answer, but they paid for our tricycle. It was a nice and modern hotel. Not a resort for pool relaxing because they only have few sun beds and always occupied. Even towels were few. Always in laundry was the answer. The rooms were tiny and dark. Always humid and moist. All our clothes and even bed linens felt wet. The food was tasty and good. But as in many places the service isn’t very fast. Long waiting times, from order to waiting even if they weren’t crowded. They were really keen on the allergies and made some offer to try to fix things. Even if they had spring rolls med of rice paper on the menu, of course the rice paper were out of stock they didn’t got new for our whole stay. As much others. No Cola Zero. Out of French fries and so on. They’re not quick to clean used glasses around pool area. Our tv didn’t work. They had not a great interest in trying to make it work. Our door lock same thing.. Good thing is the free shuttle to ElNido, LioBeach and the airport. Upon checkout I got the question how the stay was, my hesitation in answer and that it didn’t fulfill my expectations I didn’t got any reaction or questions how they could have done better. Don’t ask the question if you don’t want the answer.
Dianna’s Inn
3.9/516 Reviews
Clean and comfortable hotel in good location with very helpful manageress and great staff. The location and positive reviews were the main reason I booked this hotel and I was not disappointed. Spacious, clean and comfortable room, with comfortable bed, efficient air con and decent bathroom. Very good value for money. They were also able to arrange private transport for me from the hotel to the airport as I didn’t want a repeat of the shared ride from the airport, where the transport companies cram as many people and bags as possible into the one van. There is no in-room safe provided, but the manageress told me they will be installed in the future. I was able to put my valuables in a signed and sealed envelope which the manageress looked after safely without issues (many thanks). There were a couple of minor glitches during my stay, but these were resolved to my satisfaction and I have nothing but praise for both the property and the manageress. Hotel is a short walk from the centre of town and although Coron is a bit boring at night, the town has everything you need. The terrain around Coron town has a lot of hills, so there is no escaping them when walking around, but I didn’t find it an issue.
Go Hotels Puerto Princesa
4/541 Reviews
I've stayed in this hotel before, and I keep returning since it's affordable, safe, and has decent rooms and a spacious parking lot—features that other hotels in Palawan lack.I've recently noticed that they no longer offer airport service, although they have contacts for taxi drivers in case you need one. However, it would be great if they could add the airport pickup and drop-off once more for a hassle-free trip, especially for those visiting Palawan for the first time .Being somewhat honest, some taxis, vans, and tricycles take advantage of tourists by charging them more than the normal.
RedDoorz @ New Casamila Hotel Palawan
3.9/512 Reviews
The place was a little ways out so you gotta have everything you need handy. They can get a tricycle for you but those charge exorbitant prices. We arrived about 30 mins. earlier so it was understandable that the room was still being prepared. But that I had to ask the staff if the room was ready a little past 2PM before they directed us to our room was Strike 1 for me. The family room was large so we enjoyed having our ”own space” within the room. It was also very near the pool (the window by my bed opens to it) so watching the kids was easy. The pool, however, was a real downer when you book the place online and you came for the pool (like what my daughter did). It looked really nice in the picture and the actual pool was, well, a pool; and the chlorine in the water was overwhelming. That was Strike 2. I didn't even bother to go in. Come dinnertime, we ordered our meal. It tasted good BUT they only had one platter of rice ready at such a time! We had to stop and wait for the second platter of rice. Can you imagine having to stop in the middle of your meal because you have to wait for the additional rice, that is a Filipino meal staple by the way. I can let that slide because you can choose to chat with the family and pick on the grilled stuffed squid while waiting. My breakfast platter, however, was a very oily number. I had bacon, eggs and toasted bread (with butter and jam). But we'll let that slide too. Upon checkout, I requested for receipts for our in-house meals. It was my way of verifying the cost of dinner because the amount relayed to me did not add right as opposed to what I computed from the menu when I placed the order and had it charged to the room. I was thinking maybe the additional fees and service charge added up and all that. The lady at the counter took forever (an exaggeration, of course) and was doing a side thing addressing someone who seems to be an employee but not in uniform at the time. A PWD walking with a cane as I am, I reached a point where I could no longer tolerate standing on pretty much one leg so I told her that I will leave my daughter to wait for the receipts while I take a seat at the tricycle they called for us since their van was not around. She was told that we should have given advance notice if we wanted receipts. I'm a bit taken aback because that has always been ready for me in the places I've been too. Don't they automatically prepare receipts for issuance after an order has been served and set for room charge? Those were dinner and breakfast and we checked out at 12nn. They had ample time to prepare it unless they had no intention to issue the receipts. That was definitely Strike 3 for me...and so this review. This may seem like a rant but I really just want the matter addressed. The place has potential but the customer service needs to improve. Whatever fell short of expectations in the amenities department could have easily been made up for by excellent cus
Balay Paragua
4/50 Reviews
The place is very comfortable. We stayed here for three nights and I must say that this place is awesome. The receptionists are very helpful and they always make our room tidy. Keep up the good work!
Coron Soleil Garden Resort
4.1/523 Reviews
staff is very nice and helpful. i would say same as many philippine guys met , always talking with smile and willing to help. breakfast is very nice as well , buffet with large choice of food to eat. Omelette is highly recommended rooms are clean and comfortable. a bit dark but usually you dont stay in the room during the days. dont try to understand some things sometimes , there are some culture differences. Staff can help you for renting scooters , there are a few things you should be aware before booking , to avoid bad surprises or misunderstanding

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Local Travel Info

Highest PriceNZD 906
Lowest PriceNZD 16
Number of Reviews7,453
Number of Hotels2,764
Average Price (Weekdays)NZD 157
Average Price (Weekends)NZD 158