Anonymous User
February 8, 2025
4 star hotel close to Tlogo putri tourist spot
Actually this hotel is good, it has quite spacious rooms in the deluxe type and there is also a balcony, the service here is also friendly, it is very unfortunate that the cleanliness is very bad.
When entering the room, I saw dirty linen and it seemed that it had not been replaced, there were stains and there was hair on the mattress even though we had not used it at all for the mattress. The floor seemed not to be cleaned properly, there was a lot of hair left in the room, there were many spots on the worn-out walls, there were many cobwebs on the walls, dust that was still stuck, the glasses in the room which I thought were dirty when they were replaced were still dirty, the officer only said that everything was like that because the glasses were old.
This is really bad regarding cleanliness. In fact, if this hotel is well maintained, it would be good.
The housekeeping team and hotel management must immediately fix this. With a fairly high price, what you get is very lacking.
In my opinion, breakfast is also ordinary, nothing special
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