Lacol Khao Yai - A Chatrium Collection

Lacol Khao Yai - A Chatrium Collection Reviews

Lacol Khao Yai - A Chatrium Collection

G9PQ+M4H 369 Mu Si, Pak Chong District, Mu Si, Nakhon Ratchasima Province, 30450, ThailandView Hotel Details
Lacol Khao Yai - A Chatrium Collection
Lacol Khao Yai - A Chatrium CollectionLacol Khao Yai - A Chatrium CollectionLacol Khao Yai - A Chatrium Collection
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Lacol Khao Yai - A Chatrium Collection Guest Reviews

4.7/5
Amazing
168 review
Verified reviews
Location4.7
Amenities4.5
Service4.7
Cleanliness4.7
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All reviews(168)
Positive reviews(168)
Reviews with photos/video(86)
Friendly owner(64)
Delicious breakfast(39)
Great swimming pool(19)
Large rooms(17)
Loved the view(16)
Perfect for honeymoons(5)
Shower difficult to use(5)
Close to scenic area(5)
Belinda
1-Bedroom Suite King
Stayed in Nov 2024
Family
12 review
3.2/5
Posted on Dec 26, 2024
The bedroom floor is sticky, the room i feel is not very clean. Staff are friendly and helpful. Breakfast is great
Response from Property: Dear [Guest's Name],Thank you for your feedback. We are pleased to hear that you found our staff friendly and helpful and that you enjoyed the breakfast. We sincerely apologize for the cleanliness issues you experienced in your room, especially with the sticky floor. This is not the standard we strive for, and we will be addressing this with our housekeeping team to ensure it is rectified. We appreciate your valuable input and hope to have the opportunity to serve you better in the future.Best regards, Silvano Trombetta | General Manager
Num Thai
Deluxe Mountain View Twin
Stayed in Nov 2024
Family
3 review
5.0/5
Outstanding
Posted on Dec 27, 2024
The rooms are clean, the swimming pool is clean and beautiful, and the food is delicious. 👍
Response from Property: Dear K Num Thai,Thank you for your fantastic review! We're thrilled to hear that you enjoyed the clean rooms, beautiful swimming pool, and delicious food. Your kind words about our service and amenities mean a lot to us. We're committed to providing a great experience for all our guests and look forward to welcoming you back for another wonderful stay.Best regards, Silvano Trombetta | General Manager
LEONtheTRAVELLER
Deluxe Mountain View Twin
Stayed in Nov 2024
Family
23 review
4.5/5
Great
Posted on Dec 13, 2024
Charming Stay at Lacol Khao Yai: A Hidden Gem My experience at Lacol Khao Yai was delightful, marked by friendly and helpful staff. The spacious room was clean, featuring great amenities, although the gym was quite small with limited equipment. The pool, however, was well-maintained and inviting. The hotel's location is fantastic, providing easy access to nearby attractions. Overall, it's a lovely choice for those looking for comfort and convenience, despite some facility limitations.
Response from Property: Dear Leonthetraveller, Thank you for choosing Lacol Khao Yai and for sharing your wonderful feedback. We are thrilled to hear that you enjoyed our friendly and helpful staff, spacious and clean rooms, and the convenient location near popular attractions. While we are delighted that the pool met your expectations, we appreciate your comments regarding the gym and will consider enhancements for a more fulfilling experience. It was our pleasure to host you, and we hope to welcome you back for another delightful stay in the future. Best regards, Silvano Trombetta | General Manager
Jin Chong
Deluxe Mountain View Twin
Stayed in Dec 2024
Couples
75 review
4.5/5
Great
Posted on Jan 7, 2025
Large and clean room.walking distance to many restaurants.
Response from Property: Dear Jin Chong,Thank you for sharing your review with us. We are delighted to hear that you enjoyed the cleanliness of the room and found our location convenient. It's wonderful that you were able to explore the nearby restaurants within walking distance.Your feedback on our amenities and surroundings will certainly be taken into consideration for future improvements. We hope to welcome you back for another enjoyable stay soon!Best regards,Silvano TrombettaGeneral Manager
So_latez
Grand Deluxe Pool View Twin
Stayed in Sep 2024
Family
6 review
4.2/5
Very Good
Posted on Nov 3, 2024
Suitable for families. Clean room, swimming pool able to use. Good breakfast but boil egg should be hot. Good for EV car with 3 charge stations.
6/7
Response from Property: Dear Khun So_latez, Allow me to sincerely thank you for your kind words and for sharing your thoughts about your stay at Lacol Khaoyai - A Chatrium Collection with fellow travelers. I am pleased to learn you have had satisfied with the stay and we are well noted for the level of the boiled egg should be hot enough. At Lacol Khaoyai - A Chatrium Collection we continue strive delivering a refine service to all of our guest. My team and I are looking forward to welcoming you back in the not so distance future Until then, I wish you all the best! Your Sincerely, Nattadej P. Director of Operations and Quality Assurance
คนชอบเที่ยวแบบเนิบเนิบ
Deluxe Mountain View Twin
Stayed in Sep 2024
Couples
18 review
5.0/5
Outstanding
Posted on Oct 25, 2024
Very good services and location.Breakfast was very good . Superb atmosphere
Response from Property: Dear Khun คนชอบเที่ยวแบบเนิบเนิบ, Allow me to sincerely thank you for your kind words and for sharing your thoughts about your stay at Lacol Khaoyai - A Chatrium Collection with fellow travelers. I am pleased to learn you have had satisfied with the stay in all aspects. At Lacol Khaoyai - A Chatrium Collection we continue strive delivering a refine service to all of our guest. My team and I are looking forward to welcoming you back in the not so distance future Until then, I wish you all the best! Your Sincerely, Nattadej P. Director of Operations and Quality Assurance
Korkiat
Deluxe Mountain View Twin
Stayed in Jun 2024
Family
2 review
5.0/5
Outstanding
Posted on Jul 23, 2024
Nestled amidst the verdant hills of Khao Yai, The Lacol hotel by Chatrium stands as a testament to luxury and serenity. With its modern architecture that pays homage to the natural beauty surrounding it, this hotel offers a retreat for those seeking a blend of comfort and elegance. The rooms, with their minimalist decor, provide a tranquil space that complements the breathtaking views of the mountains. The amenities, including a state-of-the-art fitness center, a serene spa, and an inviting pool, cater to every whim of the discerning traveler. Dining at The Lacol is an experience in itself, with a restaurant that serves a fusion of international and local flavors, ensuring a palate-pleasing journey for every guest. The Lacol hotel by Chatrium doesn’t just promise a stay; it promises an experience that rejuvenates the soul and indulges the senses. It’s a place where every detail is crafted to perfection, from the warm welcome at the reception to the meticulous service that anticipates your needs. Whether it’s a romantic getaway or a family vacation, The Lacol hotel is a destination that stands out in the heart of Thailand’s wine country. ตั้งอยู่ท่ามกลางเนินเขาที่เขียวชอุ่มของเขาใหญ่ โรงแรม The Lacol โดย Chatrium เป็นสักขีพยานของความหรูหราและความสงบ ด้วยสถาปัตยกรรมที่ทันสมัยซึ่งได้รับแรงบันดาลใจจากความงามธรรมชาติรอบข้าง โรงแรมแห่งนี้เสนอการพักผ่อนสำหรับผู้ที่กำลังมองหาการผสมผสานระหว่างความสะดวกสบายและความสง่างาม ห้องพักที่ตกแต่งอย่างเรียบง่าย ให้พื้นที่ที่เงียบสงบซึ่งเสริมสร้างวิวทิวทัศน์ของภูเขาที่น่าตื่นตาตื่นใจ สิ่งอำนวยความสะดวก รวมถึงศูนย์ออกกำลังกายที่ทันสมัย สปาที่เงียบสงบ และสระว่ายน้ำที่น่าเชิญชวน ตอบสนองทุกความต้องการของนักเดินทางที่มีรสนิยม การรับประทานอาหารที่ The Lacol เป็นประสบการณ์ที่ไม่เหมือนใคร ด้วยร้านอาหารที่ให้บริการอาหารที่ผสมผสานระหว่างรสชาตินานาชาติและท้องถิ่น รับประกันการเดินทางที่เอร็ดอร่อยสำหรับทุกท่าน โรงแรม The Lacol โดย Chatrium ไม่เพียงแต่สัญญาว่าจะเป็นการพักผ่อนเท่านั้น แต่ยังสัญญาว่าจะเป็นประสบการณ์ที่ฟื้นฟูจิตวิญญาณและตามใจปรารถนาทุกประสาทสัมผัส ที่นี่เป็นที่ที่ทุกรายละเอียดถูกสร้างขึ้นอย่างสมบูรณ์แบบ ตั้งแต่การต้อนรับที่อบอุ่นที่แผนกต้อนรับไปจนถึงการบริการที่พิถีพิถันซึ่งคาดการณ์ความต้องการของคุณ ไม่ว่าจะเป็นการพักผ่อนแบบโรแมนติกหรือวันหยุดพักผ่อนกับครอบครัว The Lacol hotel เป็นจุดหมายปลายทางที่โดดเด่นในใจกลางแหล่งผลิตไวน์ของประเทศไทย
6/15
Response from Property: Dear Khun Kiek Korkiat,Allow me to sincerely thank you for your kind words and for sharing your thoughts about your stay at Lacol Khaoyai - A Chatrium Collection to the fellow travelers.I am pleased to learn you have had satisfied with the stay in all aspects. At Lacol Khaoyai - A Chatrium Collection we continue strive delivering a refine service to all of our guest.My team and I are looking forward to welcoming you back in the not so distant future Until then, I wish you all the best!Your Sincerely,Nattadej P.Director of Operation and Quality Assurance
Guest User
Grand Deluxe Pool View Twin
Stayed in Sep 2024
Family
2 review
5.0/5
Outstanding
Posted on Nov 11, 2024
Love everything in this hotel, service is great 💕
Response from Property: Dear Valued Guest, Allow me to sincerely thank you for your kind words and for sharing your thoughts about your stay at Lacol Khaoyai - A Chatrium Collection with fellow travelers. I am pleased to learn you have had satisfied with all aspects. At Lacol Khaoyai - A Chatrium Collection we continue strive delivering a refine service to all of our guest. My team and I are looking forward to welcoming you back in the not so distance future Until then, I wish you all the best! Your Sincerely, Nattadej P. Director of Operations and Quality Assurance
Sorravith
Deluxe Mountain View Twin
Stayed in Jun 2024
Family
1 review
4.0/5
Very Good
Posted on Jul 20, 2024
Service Staff is great but the hotel is a bit old. No fitness room. Food is great. not too expensive. Acceptable price except lamaya restaurant and good service, convenient location.
Response from Property: Dear Khun Sorravith,Allow me to sincerely thank you for your kind words and for sharing your thoughts about your stay at Lacol Khaoyai - A Chatrium Collection to the fellow travelers.I am pleased to learn you have had satisfied with the stay in all aspects. At Lacol Khaoyai - A Chatrium Collection we continue strive delivering a refine service to all of our guest.My team and I are looking forward to welcoming you back in the not so distant future Until then, I wish you all the best!Your Sincerely,Nattadej P.Director of Operation and Quality Assurance
RiWd
Deluxe Mountain View Twin
Stayed in Dec 2024
Family
10 review
5.0/5
Outstanding
Posted on Jan 14, 2025
Totally recommend this hotel for family staycation. Service of all staffs, from reception, cleaner, to bellboy, all excellent. Warm and polite. Location is easy to find, in big/main road, close to several tourist spots. Breakfast menu and taste nothing special but not worst. Their twin bed is large and so comfortable. The room and all areas are clean. They provide free outdoor movie theater, free bike to be used inside hotel area, free welcome drink. Minus point only the tv is not a smart tv.
Response from Property: Dear RiWd,Thank you for your kind and detailed review! We're delighted to hear you found our hotel perfect for family staycations and appreciated the warm service from our team, convenient location, and unique amenities like the outdoor movie theater and free bike rentals. Your feedback about the TV is valuable, and we’ll consider it for future upgrades. We look forward to welcoming you and your family again!Warm regards,Silvano TrombettaGeneral Manager
Guest User
Deluxe Mountain View Twin
Stayed in Nov 2024
Family
1 review
4.2/5
Very Good
Posted on Dec 28, 2024
Overall good service. Buffet breakfast has changes over the 5 days stay. Just a little run down of the rooms. No shower door hence floor may be wet.
Response from Property: Dear Guest User Thank you for your feedback. We're pleased to know you enjoyed our service and the variety in our buffet breakfast during your stay. We appreciate your comments regarding the room condition and the absence of a shower door. Your insights are valuable as we strive to improve our facilities. We hope to welcome you back for an even better experience in the future. Best regards, Silvano Trombetta | General Manager
Donaven
Executive Deluxe Mountain View King
Stayed in Nov 2024
Couples
5 review
4.7/5
Amazing
Posted on Dec 26, 2024
Hotel is Beautiful with spa, wide variety of food selection for Breakfast n there is a nice restaurant with life band "Roma" walking distance. Pool is nice, be good if water is heated as it is cold during our trip.
Response from Property: Dear Donaven Thank you for your positive feedback! We're delighted to hear that you enjoyed the beauty of our hotel, the wide variety of breakfast options, and the nearby restaurant with live music. We're also glad you liked the pool. We appreciate your suggestion regarding the heated pool, and we'll certainly take it into consideration for future improvements. We hope to welcome you back soon! Best regards, Silvano Trombetta | General Manager
KT Cheng
Grand Deluxe Pool View Twin
Stayed in Jun 2024
Family
1 review
4.2/5
Very Good
Posted on Jul 14, 2024
Good location near the main road. Easy to locate. The room is clean and comfortable.
Response from Property: Dear Khun KT Cheng, Allow me to sincerely thank you for your kind words and for sharing your thoughts about your stay at Lacol Khaoyai - A Chatrium Collection to the fellow travelers. I am pleased to learn you have had satisfied with the stay in all aspects. At Lacol Khaoyai - A Chatrium Collection we continue strive delivering a refine service to all of our guest. My team and I are looking forward to welcoming you back in the not so distant future Until then, I wish you all the best! Your Sincerely, Nattadej P. Director of Operation and Quality Assurance
Guest User
Deluxe Mountain View Twin
Stayed in May 2024
Family
1 review
3.7/5
Posted on Jun 18, 2024
Booked this hotel due to its location to the places we wanted to explore and we previously had a good experience with another Chatrium hotel. However, the service was not that great. There was an issue with the toilet bowl flushing even after an initial check by the staff. We had four pax but only two sets of towels, room slippers etc were given. Despite us calling the front desk about it, the delivery did not come. The restaurant only had a record of two pax purchase of breakfast, before I showed them my payment for four pax. Buffet spread was not fantastic so do not expect a lot.
Bryan
Deluxe Mountain View Twin
Stayed in Sep 2024
Family
44 review
5.0/5
Outstanding
Posted on Oct 27, 2024
Very nice hotel. The only thing we didn’t like was the bed was a bit hard. But all I all great value for a nice hotel in the busiest forest in Thailand 😄
Response from Property: Dear Khun brownbryan, Allow me to sincerely thank you for your kind words and for sharing your thoughts about your stay at Lacol Khaoyai - A Chatrium Collection with fellow travelers. I am pleased to learn you have had satisfied with the stay with us and we are sorry to hear that the quality of the bed didn't meet your expectation. At Lacol Khaoyai - A Chatrium Collection we continue strive delivering a refine service to all of our guest. My team and I are looking forward to welcoming you back in the not so distance future Until then, I wish you all the best! Your Sincerely, Nattadej P. Director of Operations and Quality Assurance