Royal Hillton Pahalgam

Giving this horrible hotel one star is still generous. Right from the beginning, our first hour was terrible. The front desk concierge was so unhelpful and gave us a room on the top floor despite having elderly with disabilities. Then the concierge LOST an copy of our check-in documents, which had VERY important information on it such as our passports and ID cards. Secondly, my family was traveling with elderly. The room my elderly family member was staying in had a nail sticking out of the door frame and my family member just narrowly avoided stepping on it, which would have been disastrous if she had because it would have gone through her foot. Moving on from those two horrid experiences which only happened in the first hour we stepped foot in the hotel, the electricity in our room went off for 5 minutes leaving us in complete darkness. The fridge in the room was leaning out of the cabinet so much it nearly fell on my grandmother. The hotel was insanely dirty and obviously not throughly cleaned. The view from our rooms was abysmal, overlooking traffic and the dirt. The wifi is awful, so awful it took me a half an hour to post this review (despite them claiming having high speed wifi). The rooms are cramped with no AC. The food was so terrible we retreated to another hotel, JUST to have food we actually found edible. After a taxing 8 hour journey, all my family wanted to do was take a simple nap, but we couldn't even do that, due to the loud TRAFFIC noises outside of the window and the sounds of kids screaming outside our door. This experience was so terrible that the minute we could we fled to another hotel and didn't even receive a refund. HORRID HORRID HOTEL and I hope no one else has to experience this. Overall: Bad wifi Bad rooms No AC Terrible service Dangerous to the elderly Horrid food Loud traffic and children screaming Dirty rooms Unstable electricity

The service and the cleanness was superb . The maintenance and the grace of the hotel was excellent. My family enjoyed the delicious food we had for the dinner and the breakfast. The sports they had provided were also good. We get best service in royal Hilton, specially Mr manzoor, thanks again to Mr manzoor.

I wanted to have Himalaya trout fish and to my surprise Pritamsing the chef appeared with tandur and fry TROUT FISH,IT was tasty and made well, One should try whenever you visit ROYAL HILTON.they get the trout fish fresh just 1km away from the hotel.PRADIP NAVIK.

Brilliant location (on the Mini Switzerland trail) , Close to Market (300-400mtr) , Best Liddr lake view , Comfortable rooms and Good Food. Is a bit pricey, and gets sold out quickly. Staff were courteous.The hotel has an overall feel good atmosphere, and compared to similarly priced Radisson and ITC enjoys better location setting.

Excellent facility and very customer friendly staff… Nice surroundings, very well kept garden and comfortable rooms.. Brilliant spread of breakfast and dinner - spoilt with choice in fact… a foodies paradise with authentic Kashmiri spread Mansoor in the restaurant was particularly very good, took great care and personalised many items to our taste Surely recommend this place…

I travelled with my family after a long time. I always stay at Royal Hillton whenever I'm at Pahalgam. The hospitality here is simply out of the world, be it the awesome lawns facing Lidder river or the rose garden on the west side of the hotel. The people are amazing, food is simply delicious. No matter what time you enter the restaurant everyone is ready to welcome you. My kids loved pasta in white sauce and chicken roganjosh the most. The only issue we faced here was humid temperature as the A/C is still not in place.

I stay in the hotel for 2 nights.My experience while staying there was very good the location of hotel is excellent the food is great.The view from the room is magnificent,the bonfire at night near lidder stream is out of the world Viewfrom the garden is awesome Rooms are good ,staff is is nice.my experience over all is 5 star

During my recent visit, I was captivated by the hotel’s stunning location and impeccable service. The staff went above and beyond to ensure a memorable experience. I wholeheartedly recommend this hotel to fellow travelers.Do visit kashmir.

The staff of the hotel seems to be least interested in entertaining any customer .. Moreover the pictures they have of the rooms and bathrooms is misleading .The overall experience was worst than pathetic. The staff was not cooperative at all