The Old Custom House
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1 night
1 room, 2 adults, 0 children
All properties in Padstow
The Old Custom House
S Quay, Padstow, Cornwall PL28 8BL, United Kingdom
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We Price Match
Amenities
Bar
Restaurant
Wi-Fi in Public Areas
Front Desk with Limited Hours
English
Room Service
Hairdressing and Beauty Center
No Smoking in Public Areas
All amenities
Property Description
When you a stay at The Old Custom House in Padstow, you'll be by the sea, just steps from Padstow Harbour and Padstow Museum. This inn is 10.5 mi (17 km) from Watergate Bay Beach and 19.5 mi (31.4 km) from Fistral Beach.
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8.5/10
Cleanliness8.5
Amenities8.5
Location8.6
Service8.5
All 96 reviews
Surroundings
Airport: Cornwall Airport
(20.8 km)
Train: St Columb Road
(18.1 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
8
Standard Room, 2 Twin Beds, Non Smoking
2 Single bed
Non-smoking
Private bathroom
Towels
Private toilet
Private entrance
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10
Double Room
1 Double bed
Non-smoking
Private bathroom
Towels
Private toilet
Private entrance
Check Availability
6
Twin Room with Sea View
1 Single bed
Non-smoking
TV
Ocean view
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7
Twin Room With Sea View
Non-smoking
Private bathroom
Towels
Private toilet
Private entrance
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7
Double Room with Sea View
1 Double bed
Non-smoking
Private bathroom
TV
Ocean view
Towels
Check Availability
7
Standard Double Room with Double Bed
1 Double bed
Non-smoking
Private bathroom
TV
Towels
Private toilet
Check Availability
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Guest Reviews
8.5/10
Very Good
96 reviews
Verified Reviews- Cleanliness8.5
- Amenities8.5
- Location8.6
- Service8.5
Average for similar properties in Padstow
Donna Chaps
March 16, 2025
We were lucky enough to get the harbour view room, absolutely breathtaking view 😍 room could do with a few touch ups here and there (mainly bathroom) but overall we were very very happy and thought it was good value for money. The staff were very friendly, we ate in the restaurant for our evening meal which was lovely and well priced. Breakfast was included in our room rate and was again lovely.
Guest User
January 4, 2025
Room was large and comfortable (although floors were creaky). It’s an old property so always a few maintenance jobs evident.
Location is excellent next to the harbour. Staff pretty good, sometimes a bit busy to give full attention.
Breakfast was very good.
Melville
June 1, 2025
Old, quaint and charming. Good food, nice rooms, quiet and clean. Highly recommend this place.
Heather
April 21, 2025
Excellent stay at the Old Custom House over Easter weekend. We were able to get into our room early and were pleased with how nicely decorated and well equipped the room was. We also had a lovely view from the two windows over the very pretty harbour. The bed was very comfortable and although quite small, the room was full of character. Staff were friendly and welcoming at the hotel and the lady doing breakfast both mornings we were there was delightful. Breakfast was included in our room rate and was very good.
DIDIER
April 19, 2025
The room was not pleasant at all, view directly on the noisy ventilation system. At a such high price, this was very disapointing !
Jackie
April 5, 2025
Lovely place to stay. Had an upgrade to a beautiful harbour view room. The view was stunning. The room had a huge comfy bed.Staff all very friendly. Lovely pub downstairs & a fantastic breakfast. Would highly recommend staying there. Fabulous.
Karon
April 2, 2025
Had an amazing stay, for one night, had a steak in the restaurant cooked to perfection the staff were amazing breakfast was amazing, from my phone call in the morning to check out the following morning absolutely five star.
Rick
March 21, 2025
Had a really friendly welcome when we arrived and our room was upgraded too with a surprised bottle of bubbly for our Anniversary.The receptionist and all the staff, particularly Hayden could not do enough for us .
The food and table service was excellent too.
Cannot fought anything with our stay - will certainly be back as Padstow is our special place to come . Thank you to everyone 😊
Carly
March 24, 2025
A Cornish gem
Brilliant location, welcoming and friendly staff, delicious food, lovely room.
Services & Amenities
Most Popular Amenities
Bar
Restaurant
Wi-Fi in Public Areas
Bar
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Parking
Parking
Front desk services
Front Desk with Limited Hours
Languages spoken
English
Food & drink
Room Service
Bar
Health & wellness
Hairdressing and Beauty Center
Public areas
No Smoking in Public Areas
Facilities for children
Children's Meals Available
Safety & security
Security Alarm
Smoke Detector
Fire Extinguisher
CCTV In Public Areas
First-Aid Kit
Property Policies
Check-in and Check-out Times
Check-in: 16:00–21:00
Check-out: 08:00–11:00
Front desk hours: [Mon-Sun]07:30–21:00
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots and extra beds cannot be added.
Breakfast
TypeContinental, Full English/Irish, Gluten-free, Vegetarian
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
Property Description
- Number of Rooms: 22
Phone:+44-1841532359
When you a stay at The Old Custom House in Padstow, you'll be by the sea, just steps from Padstow Harbour and Padstow Museum. This inn is 10.5 mi (17 km) from Watergate Bay Beach and 19.5 mi (31.4 km) from Fistral Beach.
Make use of convenient amenities, which include complimentary wireless internet access and a hair salon.
For lunch or dinner, stop by The Old Custom House, a restaurant that specializes in seafood. You can also grab snacks at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge.
The front desk is staffed during limited hours.
Stay in one of 22 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and a hair salon.
For lunch or dinner, stop by The Old Custom House, a restaurant that specializes in seafood. You can also grab snacks at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge.
The front desk is staffed during limited hours.
Stay in one of 22 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Frequently Asked Questions
What are the check-in and check-out times at The Old Custom House?
The check-in time at The Old Custom House is 16:00-21:00 and the check-out time is 11:00.What are the check-in and check-out times at The Old Custom House?
Are pets allowed at The Old Custom House?
Unfortunately, pets are not allowed at The Old Custom House.Are pets allowed at The Old Custom House?
Does The Old Custom House provide breakfast?
Yes, guests at The Old Custom House can enjoy breakfast during their stay. Breakfast option(s): Continental, Full English/Irish, Gluten-free, Vegetarian. Does The Old Custom House provide breakfast?
How much does it cost to stay at The Old Custom House?
Prices at The Old Custom House are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.How much does it cost to stay at The Old Custom House?
Which airport is closest to The Old Custom House?
Cornwall Airport is the closest airport to The Old Custom House, and it is about 24 mins from hotel by car (20.8 km).Which airport is closest to The Old Custom House?
What is the cancellation policy for The Old Custom House?
The cancellation policy for The Old Custom House varies depending on the type of room and booking conditions.What is the cancellation policy for The Old Custom House?
About This Property
| Nearest Airport | Cornwall Airport |
|---|---|
| Distance to Airport | 20.79KM |
| Nearest Train Station | St Columb Road |
| Distance to Train Station | 18.13KM |
| Average Price From | NZD315 |
| Hotel Star Rating | 4 |