To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.8
Service4.7
Cleanliness4.8
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All Reviews(43)
Positive reviews(43)
Reviews with photos/video(11)
Awesome stay(1)
Kim Lun Kuan
Deluxe Queen Room, Zuri Wing
Stayed in Mar 2024
Business travelers
38 Reviews
5.0/5
Outstanding
Posted on Mar 22, 2024
The hotel with a good location, a lot of nice food around the hotel. Hotel very clean and good environment.
trebont
Deluxe Queen Room, Zuri Wing
Stayed in Apr 2024
Solo travelers
12 Reviews
5.0/5
Outstanding
Posted on Apr 24, 2024
Excellent service, great breakfast, really cool swimmingpool at the top
Guest User
Deluxe Queen Room, Zuri Wing
Stayed in Apr 2024
Couples
2 Reviews
5.0/5
Outstanding
Posted on Apr 19, 2024
The Hotel offers everything.
- breakfast was very good (no western cuisine)
- the food in the lounge was delicious
- the gym is outstanding
- the service amazing
- rooms new
I absolutely can recommend this hotel. Would stay here again
Guest User
Deluxe Queen Room, Zuri Wing
Stayed in Jan 2024
Friends
22 Reviews
5.0/5
Outstanding
Posted on Feb 6, 2024
Highly recommend! Great service! Awesome location and property. Good moneys worth! Lovely sky bar and pool. Would have loved to stay longer if I could.
Anonymous User
Deluxe Queen Room, Zuri Wing
Stayed in Nov 2023
Family
6 Reviews
5.0/5
Outstanding
Posted on Jan 3, 2024
Can cater my early check in needs
Good location and near kopitiam Nan Yo!
Really great vibes and in the center of the city
Rooms are clean but not very spacious
ARIYAN ORIZA.A
Deluxe Queen Room, Zuri Wing
Stayed in Sep 2023
Solo travelers
1 Reviews
4.0/5
Very Good
Posted on Sep 25, 2023
Goodd
Ivan
Deluxe Queen Room, Zuri Wing
Stayed in Jul 2023
Business travelers
51 Reviews
5.0/5
Outstanding
Posted on Oct 3, 2023
Good location, friendly service, nice food. Always come back to this hotel whenever I travel to Padang.
Response from Property: Dear Mr Ivan
Warm greetings from The ZHM Premiere Padang,
Thank you for taking the time to provide a perfect review and rating for The ZHM Premiere Padang on Trip.com
We are very happy that Mr Ivan enjoyed his stay at The ZHM Premiere Padang
We hope to welcome Mr Ivan back in the future.
Best Regards,
Surni Yanti
General Manager
Guest User
Deluxe Hollywood, Premiere Wing
Stayed in Jan 2024
Family
1 Reviews
5.0/5
Outstanding
Posted on Jan 31, 2024
Strategic locations , Good and friendly service
Haziman
Deluxe Twin Room, Zuri Wing
Stayed in May 2023
Business travelers
5 Reviews
3.7/5
Posted on May 14, 2023
My stay at the zhm Premier Padang offered several standout features that set it apart from its competitors. However, there are a few areas where improvements could be made.
The hotel's unique selling point is undeniably its rooftop facilities. The rooftop restaurant offers a delightful culinary experience with a breathtaking view of Padang. This, coupled with the sky pool, offers an unparalleled experience that truly sets zhm Premier apart from other hotels in the city.
However, I would like to suggest that the management consider designating the rooftop restaurant as a non-smoking area. Despite the air-conditioning, the presence of smoke can be a deterrent for non-smoking guests who wish to enjoy their meals in a smoke-free environment.
Regarding the accommodation, I found the rooms in the old wing to be on the smaller side. While they were well-maintained and clean, guests looking for spacious accommodation might find them a bit lacking.
Another issue I encountered was related to sound isolation. The walls in the old wing rooms did not seem to be sufficiently soundproofed, resulting in noise from other guests being clearly audible. This can be somewhat disruptive, especially during the night or early morning hours.
Despite these minor drawbacks, the service provided by the staff was commendable. They were friendly, efficient, and always ready to help. This, combined with the excellent rooftop facilities, makes the zhm Premier a strong contender among Padang hotels.
In summary, while there are areas for improvement, the unique offerings and quality service make zhm Premier Padang a worthy choice. I look forward to seeing these improvements on my next visit, and I am confident that these changes will enhance the overall guest experience.
Michael Dalvien
Deluxe Queen Room, Zuri Wing
Stayed in May 2023
Family
8 Reviews
5.0/5
Outstanding
Posted on Jun 9, 2023
Nice Hotel
Good Staf
Good Breakfast
Good Room & Good View
Will be back again