The Pearl South Pacific Resort Reviews
The Pearl South Pacific Resort
Queens Rd, Pacific Harbour, Viti Levu Group, FijiView Hotel Details
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The Pearl South Pacific Resort Guest Reviews
4.1/5
Very Good
125 review
Verified reviewsLocation4.1
Amenities4.0
Service4.1
Cleanliness4.3
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All reviews(125)
Positive reviews(23)
Reviews with photos/video(14)
Awesome stay(8)
Friendly owner(6)
Negative reviews(2)
Fishtail7
Premium Room With Marina View
Stayed in Oct 2024
Solo travelers
3 review
Outstanding
Posted on Nov 9, 2024
The resort is very conveniently located, just close to everything. Inside the resort precinct there’s a dive shop which is great for divers. The resort staff are very hospitable with great services. Plenty of free activities provided everyday including fire walk, kava ceremony and fish feeding etc. Tours can be booked through the tour booking desk at reception. Highly recommended for travellers looking for diving and other outdoor activities.
Ching kwan
Premium Room With Garden View
Stayed in Aug 2024
Couples
14 review
Very Good
Posted on Oct 24, 2024
The room is comfortable and clean . Staff are very friendly and helpful .
View is nice .
Not many restaurants nearby . The included breakfast is good . There was one day we need to go out for shark diving early , the staff prepared packed breakfast for us . Very sweet service .
And there was outdoor space for the room , we could hang wetsuits for drying
Claudia
Premium Room With Garden View
Stayed in May 2024
Travel with friends
1 review
Outstanding
Posted on Jun 4, 2024
Got a free upgrade which was great the food on the location were pretty average but great friendly staff which makes up for it great views and great pools
Guest User
Premium Room With Ocean View
Stayed in Apr 2024
Solo travelers
1 review
Very Good
Posted on May 18, 2024
Great place, a true paradise actually. Great beach! Great snorkelling trip and very kind services. Breakfast is very basic however, not even nice fruits (which you normally get at other good hotels). But still totally recommend the place!
Scott
Premium Room With Garden View
Stayed in Sep 2023
Solo travelers
6 review
Posted on Oct 4, 2023
Nice enough but aside from diving and snorkelling trips there's very little to do and it's I'm the middle of nowhere. 6 channels on the TV but only 2 worked, while I couldn't cast my phone to the TV and the wifi was terrible. Staff tried to charge me $280 for an airport transfer when a $16 bus stops right in front of the hotel. They don't even help guests with bags to the entrance which is 500m from the hotel reception. I helped a guest carry 5 bags from the road to the desk.
Response from Property: Thank you for sharing your feedback with us. We appreciate your comments about the diving and snorkeling trips.However, we're sorry to hear about the issues you encountered during your stay. We apologize for the limited TV channels, the inconvenience with casting your phone to the TV, and the Wi-Fi quality. Your comments will be addressed to improve the in-room experience for our guests.Regarding the airport transfer, we apologize for any confusion and will ensure our pricing and communication are clear in the future. Your feedback about guest assistance with bags is noted, and we'll work to improve this aspect of our service.We appreciate your input, as it helps us enhance the overall guest experience. We hope to have the opportunity to better serve you on a future visit.
Anonymous User
Premium Room With Marina View
Stayed in May 2023
Couples
1 review
Posted on Jun 6, 2023
Unfortunately not a great stay, the hotel is a bit run down. The facilities have seen better days and the activities programmed at the hotel kept changing due to the weather (also price kept changing, as there weren’t ‘enough’ people) and staff wasn’t that interested in creating or suggesting alternatives. Check in took a little while, check out was also quite eventful when we found out they had booked a transport to the airport after we had cancelled it. There are two restaurants, half of our stay one of them was close for dinner as they had private groups. Not many tours available from that location apart from a handful, in that way is better to stay closer to Denarau as the transfer to there is $200 FJD plus the tour. I would not stay there again.
Response from Property: Thank you for sharing your feedback, and we're genuinely sorry to hear about your less than satisfactory experience. We apologize for the inconveniences you encountered during your stay, from the condition of our facilities to the changes in activities due to weather conditions and pricing concerns.Your comments regarding the check-in and check-out process, as well as the restaurant closures, have been noted, and we will address these issues internally to ensure a smoother experience for future guests.We appreciate your valuable input, as it helps us identify areas for improvement. We understand your decision not to stay with us again, and we hope you find accommodations that better suit your preferences in the future.Thank you for choosing to stay with us, and we wish you safe travels ahead.
Jean Luc
Premium Room With Marina View
Stayed in Nov 2024
Couples
6 review
Great
Posted on Dec 20, 2024
This stay at The Pearl South Pacific Resort was a real moment of happiness and relaxation. I highly recommend this establishment to all those who are looking for a luxurious and authentic getaway in the heart of Fiji. I only want one thing: to go back as soon as possible!
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Anonymous User
Premium Room With Garden View
Stayed in Mar 2024
Travel with friends
89 review
Outstanding
Posted on Jun 27, 2024
The hotel is conveniently located, close to the diving center, about a 10-minute walk. The hotel has complete facilities and the sea is right outside the door. It is suitable for travel, vacation, and couples.
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parkerxc
Premium Room With Marina View
Stayed in Aug 2023
Solo travelers
15 review
Great
Posted on Sep 20, 2023
The room is quite decent, but there is no quilt. There is only a sheet on the bed with a knitted sheet on top. I covered myself with the sheets from both beds.
There are two restaurants in the hotel. The one by the pool is the Indian restaurant, which my stomach doesn't like, and the one near the pier is the breakfast place. I also had dinner there once and it was okay. Two swimming pools, one parent-child pool and one adult pool.
For breakfast, that's it, just take a bite. Parking at the hotel is free.
A young lady told me that when I checked in, I found that the front desk would take the initiative to give Westerners a shell necklace as a welcome gift. The Chinese did not give it to me, but if you ask her for it, she will give it to you.
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6/14
Response from Property: We appreciate your comments as they help us continually improve our services. We're glad to hear you found the room nice and we apologize that the bedding did not meet your expectations. Your feedback on your dining experience is valuable and we will be sure to take it into consideration for future improvements. It's great to know that you had the opportunity to enjoy our two swimming pools and found the hotel's parking convenient. We apologize for the inconsistency in the welcome gift and thank you for bringing this to our attention. We will ensure that all guests receive the same warm welcome in the future. We hope to have the opportunity to welcome you back and enjoy an even more enjoyable stay in the future.
Guest User
Premium Room With Garden View
Stayed in Sep 2023
Solo travelers
16 review
Posted on Dec 26, 2023
I contacted the hotel two days in advance to arrange airport pick-up (paid). After I got off the plane, I was alone at the airport and no one came to pick me up. At that time, I borrowed the airport staff’s mobile phone and called the hotel to find out how to pick me up. I forgot about it, but I wonder what this hotel will be like. It is good to have a dive shop in the hotel. It is convenient to dive every day. Not far from the hotel are the Big White Wall and Rainbow Reef. In addition, there are fish on the trees in the hotel yard every day. Hanging with many fruit bats is also a sight to see.
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Guest User
Premium Room With Marina View
Stayed in Feb 2024
Family
101 review
Great
Posted on Mar 26, 2024
Located on the main island of Fiji, close to Suva, the hotel is very cute and cost-effective. It was a pleasant stay. All the Western breakfasts are available. There is a local restaurant near the hotel with good food. You can spend a few days at the quiet beach or go diving in the sea. Everything is very good here; the only flaw is that the quilt is too thin during the rainy season
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Guest User
Premium Room With Garden View
Stayed in Aug 2023
Travel with friends
1 review
Outstanding
Posted on Sep 18, 2023
The most ideal resort choice for shark diving in Pacific Harbor. The hotel environment is also very good. The hotel's location is right at the estuary, with a pier and a beach on the other side. The service is also very good.
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Response from Property: Dear guest, thank you for choosing our resort and sharing your valuable feedback. We are delighted that you were impressed with the resort's surroundings and location, and thank you for your compliments on our excellent service. We look forward to welcoming you again and giving you a more pleasant stay
Guest User
Superior Ocean View Twin Room
Stayed in Jun 2023
Family
19 review
Outstanding
Posted on Jul 20, 2023
Although Pacific Harbor is relatively earthy, the interior of the hotel is very good. There are also singers on site for breakfast. Due to time conflicts, the hotel also agrees to switch to other routes for the sunset cruise provided by the hotel. Except for the deli Indian restaurant, which is a bit noisy every night, this hotel is worth recommending
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Response from Property: Dear guest,
Thank you for your feedback. We are glad that you were impressed by our resort's interior facilities, breakfast and sunset cruise experience. As for the noise issue, we will work hard to make sure your next stay is more peaceful.
Thank you very much for your recommendation and we look forward to welcoming you again!
Guest User
Superior Ocean View Twin Room
Stayed in May 2023
Travel with friends
31 review
Great
Posted on Jun 29, 2023
Sunset River Cruise for 2: Good Experience
Free use of kayaks, snorkeling equipment: good experience
The best place for shark diving, and the SPA is very good👌🏻
Breakfast is average, restaurant has a good choice for lunch and dinner.
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Response from Property: Dear guest,
Thank you for sharing your experience at the resort! We are glad that you had a good impression of our sunset river cruise, kayaking, snorkeling equipment, shark diving and SPA. As for breakfast, we will continue to work hard to improve the quality.
Looking forward to welcoming you again and spending more wonderful time together!
Warm regards,
Guest User
Premium Room With Garden View
Stayed in May 2023
Solo travelers
5 review
Very Good
Posted on Jun 25, 2023
Shark dive recommends a hotel. You can stay for 4 days and 3 nights before going to beqa island. The dive shop next to it mainly uses the bistro to see bull sharks, and beqa island can see tiger sharks.
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Response from Property: Thank you for your review and recommendation of our resort. We are delighted that you enjoyed your diving experience and your recommendations to see different species of sharks at nearby dive shops and at Beqa Island. I hope you have the opportunity to visit again in the future and have a longer and wonderful vacation!