Beverly
September 21, 2023
My friends and I booked multiple rooms at this motel for Fri-Sun. Upon checking in, the day manager was pleasant, however, we had a much different experience with the night manager, "Sam". He was belligerent, unreasonable and irate. He targeted my group of friends (a group of 9 women, all professionals). He was aggressive towards us, and hurled insults and profanities at us, telling us that there was a "curfew" of 10:30 p.m. at the motel (I might add that he approached us and started harassing us at 10:20 p.m.)
After complying with all of his requests, he continued to harass us all, attempting to invoke a reaction from us. When my friends tried to reason with him, he simply walked away, called the police and demanded we turn our keys in and the police were forced to remove us from the property. The police officers advised us that this had happened several times over that past month or so.This was a humiliating experience for us all. To top this all off, one of the women, an elderly woman who was already in bed and had to be woken to be removed from the property, ended up being infested with BED BUGS from this facility.
This also seems to be a scam that the night manager is running to evict people from their rooms at the beginning of their stay and then proceeding to charge them for their accommodation. We were told we'd receive a partial refund only, although we were only there for a few hours on Friday night, which we still have not received.