Ibis Oviedo

Ibis Oviedo Reviews

Ibis Oviedo

Tras Estacion Bus, C. Ernesto Winter Blanco, 6, Oviedo, SpainView Hotel Details
Ibis Oviedo
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Ibis Oviedo Guest Reviews

3.9/5
Good
57 review
Verified reviews
Location3.8
Amenities3.9
Service3.9
Cleanliness4.0
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Positive reviews(47)
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Negative reviews(10)
Bronstein
Double Room
Stayed in Mar 2023
Solo travelers
35 review
4.0/5
Very Good
Posted on Mar 8, 2023
Having already said something about the recommended breakfast, a few words about the surrounding area. It is pretty ugly and there are good bars only 500 m away. If you want a better coffee, I recommend the bar "el Rincón" (photo). For shopping, there are Alimerka and Dia Plaza. There doesn't seem to be any cheap petrol. The staff weren't around for breakfast, but otherwise they were competent.
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Guest User
Double Room
Stayed in May 2024
Couples
21 review
4.2/5
Very Good
Posted on Jun 14, 2024
Отличный сетевой отель, подходит для ночевки на несколько дней
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EveHamilton
Stayed in Nov 2023
Couples
3.0/5
Posted on Nov 4, 2023
The hotel is quite adequate, that is, if you are there for sightseeing. No frills, the basics and it works nicely. But, well, the evening staff at the bar/restaurant (2, 20 somethings--males) have some major educating on restaurant service. The first night our bill was missing the wine on our bill---and as a former manager, I immediately brought this to his attention. He and his coworker thought this to be quite funny---not knowing enough Spanish, I didn't quite know what they were saying to each other, but he re-did the receipt to include them. The second night my husband and brother-in-laws meals were not included on the receipt. Also, at one point we wanted to order more drinks, and our table cleared, and waited and waited and waited, finally from where we were sitting, I stood up only to see the two coworkers fully engrossed in a fashion website on the computer! Got his attention after quite a bit---he brought the drinks but our table (both nights) never got cleared before we left. We were pleasant and smiled through both nights thinking it might make a difference, sadly not. We observed others there and their treatment was also the same. I wouldn't want him and his coworker to lose their jobs, but, some MAJOR training in customer service needs to be done. If it wasn't for the restaurant snafu, We would have given this place a solid 4 stars. But, because of the restaurant service issues ONLY, we will only give it a 2.5 out of 5 stars.
Response from Property: Hello Eve Thank you for taking the time to share your feedback. We appreciate your positive remarks about the hotel's adequacy for sightseeing and are pleased to know that you found the basics in order. However, we are genuinely sorry to hear about your less-than-satisfactory experience with the evening staff at our bar/restaurant. Your concerns about the billing discrepancies and the delayed service are taken seriously, and we sincerely apologize for any inconvenience caused. Rest assured that we have addressed these issues with our staff and will be implementing additional training to ensure that our team is well-equipped to provide excellent customer service. We understand the importance of a seamless dining experience, and we regret that we fell short of your expectations. Your feedback is invaluable to us, and we hope you give us another opportunity to provide you with the level of service that we strive to deliver. We appreciate your understanding and hope to welcome you back for a much-improved experience. Regards Eduardo Triñanes General Manager
Guest User
Stayed in Sep 2023
Other
0 review
5.0/5
Outstanding
Posted on Sep 18, 2023
All the negative reviews about this delightful hotel are rather unfair. In my opinion, the utilities, service, comfort and cleanliness of our stay and room commensurate with the price that we have been charged. The location is great. We walked from the hotel to the city centre and walked through a few neighbourhoods and got a glimpse of the locals' lives. Parking at the basement of the hotel was very reasonably priced and convenient. Roberto at Front Desk was excellent in every aspect - warm smile, friendly information about the city, and so polite and respectful. Breakfast, to us, was sufficient and varied. We enjoyed it very much, and have no complaints. Being Silver Accor member, we were given welcome drinks but were a bit disappointed that there was only beer or bottled juice or soft drinks. No cocktails, Ibis? Come on, be more generous next time :-)!
chris
Stayed in Aug 2023
Family
4.0/5
Very Good
Posted on Aug 3, 2023
Standard ibis hotel, comfortable but basic. Slightly out of town, 15-20 min walk.
Guest User
Stayed in Mar 2023
Other
0 review
4.0/5
Very Good
Posted on Mar 24, 2023
Really good experience from start to finish, the beds were really comfortable, the rooms were completely 100% soundproof, I couldn't believe it, Really clean, couldn't do enough for us, staff pleasant, Really good value for what we paid, Good Coffee, good Beer, 24 hour bar, and 24 hour service. Thanks to you all for a wonderful experience. x
Claire
Stayed in Aug 2023
Family
5.0/5
Outstanding
Posted on Aug 6, 2023
Very helpful staff,comfortable beds, quiet and cool.
Guest User
Stayed in Jan 2023
Other
0 review
4.0/5
Very Good
Posted on Jan 31, 2023
We arrived late and left early and indeed I think rooms were in short supply as they phoned to make sure we were coming which I think is a good sign of it being busy. The staff were helpful and we had nice food in the bar area which was open late. The Asturian cheese plate of local delicacies was very good in particular and a nice touch. The rooms were ibis-y which is why I stay in an ibis. This was a satisfying stay.
Guest User
Stayed in Jan 2023
Other
0 review
4.0/5
Very Good
Posted on Jan 31, 2023
Good value with comfortable rooms and en-suite facilities. Staff very friendly and helpful. The bar area served well for breakfast, refreshments and if required an evening meal. The food was standard fare for breakfast and for the evening basic Spanish presentation - absolutely fine if you want to avoid the 30 minute walk into town. Location is a little out of town and we had two nights of the local cider celebration going on to 2 am!
Response from Property: Hello Peter Thanks a lot for your kind review!! Regards Eduardo Triñanes General Manager
Margaret
Stayed in May 2022
Family
4.0/5
Very Good
Posted on May 24, 2022
This is a great hotel if you are young. Very clean, comfortable bed. Pillows are toooooo soft. Breakfast is OK, not as healthy as they think, no muesli, instead healthy cocoa pops?? Dinner was overcooked fish and chicken.. reheated perhaps. Still too much plastic in use.
Guest User
Stayed in Mar 2024
Other
0 review
1.0/5
Posted on Mar 8, 2024
The room was small, the breakfast was average and we left with pecks of some kind that lived in the bed. Noisy. The reception for an ibis seemed like that of a roadside motel. I don't think we will return to this hotel on a future visit.
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Guest User
Stayed in Oct 2023
Other
0 review
4.0/5
Very Good
Posted on Oct 11, 2023
Hotel easy to access when arriving by car, located on the outskirts of Oviedo, underground parking available for 7 euros. Good welcome, clean and quiet room. Access to the center of Oviedo in 15 minutes on foot. Satisfied with my stay.
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cumbresmanchegas
Stayed in Sep 2023
Solo travelers
1.0/5
Posted on Sep 18, 2023
I booked this hotel by phone because it was close to the bus station, they told me 37 euros (-5% if I joined their IBIS loyalty club) and when I arrived from my trip (at night and late to look for other accommodation) they charged me 87 (minus 5%), saying that the price I told him was invented. Previously I checked on the platforms that for this day prices were around 37-45 euros so I saw the price well and that's why I made the reservation. When I arrived from a trip and late, they charged me 87, so the price they told me on the phone was a total deception, and I suppose they do it to attract tourists or people passing through. Careful! A fraud and a deception. When I arrived they didn't solve it either, they gave me a complaint form and told me to complain that it didn't matter, that nothing was going to be done. If you check their prices, they are around 40 euros or less at this time, so it is a total fraud of false advertising.
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Guest User
Stayed in Sep 2023
Other
0 review
2.0/5
Posted on Sep 5, 2023
We stayed just one night in this hotel. I must say that I have been to many Ibis and this one seemed below the usual standards. The hotel is located 10-15 minutes walk from the center, the location is convenient. It is possible to park outside or there is a private hotel garage. The staff was friendly, however the room had a stained and half broken curtain, the bathroom had stains on the walls and there were hairs around (which we only noticed after taking a shower, otherwise we would have asked for the change room). However, the breakfast was good, varied and fresh products, too bad there was a bit of confusion. It's the first time we've had a negative experience with the chain, it's a shame.
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Guest User
Stayed in Sep 2023
Family
0 review
4.0/5
Very Good
Posted on Sep 3, 2023
Hotel near Oviedo, but a vehicle is necessary to go to the capital, however it is very well located to see Sta María del Naranco. Young and very prepared and willing team, very friendly. I stayed at the Budget and when I entered the room my heart sank, tiny, with the sink outside, a tiny shower and the toilet in a closet, which there is none, Spartan is not enough, but oh my friend When I slept I ate and swallowed my low impression, the spectacular bed and the pillow, the best I have ever tried in my life. Very good breakfast and views, parking despite being a polygon is not easy. Be careful when getting up with the bunk bed.
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