The staff are very professional, friendly and helpful. The accommodation is superb, with views of the magnificent mountains and well maintained gardens, where small buck roam freely. Our meals were delicious and well presented and, in the evening, the Restaurant was transformed with candles flickering on each table, and, two cosy fires. In the day, we were entertained by 3 hippo’s swimming and romping in the lake. The Elephant Experience was the ‘giftwrap’ on our two-day visit! We were made to feel very special