Hostellerie des Châteaux & Spa
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All properties in Ottrott
Hostellerie des Châteaux & Spa
No.1 of 4-Star Select Hotels in Ottrott
11 Rue des Châteaux, Ottrott, Grand Est 67530, France
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Highlights
Varied breakfast
Free parking
Lots to do
Pets welcomeAmenities
Indoor swimming pool
Outdoor swimming pool
Hiking
Sauna
Spa
Massage Room
Fitness Room
Private parkingFree
All amenities
Property Description
A stay at Hostellerie des Châteaux & Spa places you in the heart of Ottrott, within a 10-minute drive of Church of St. Pierre and St. Paul and La Folie Marco. This family-friendly hotel is 4.7 mi (7.5 km) from Domaine Stoeffler and 6.3 mi (10.2 km) from Mont Sainte Odile.
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8.3/10
Cleanliness8.3
Amenities8.3
Location8.3
Service8.3
All 41 reviews
Surroundings
Airport: Strasbourg Airport
(33.9 km)
Airport: Flughafen Lahr
(43.7 km)
Landmarks: Eglise de Ottrott
(<100m)
Landmarks: Fritz-Schmitt Vigneron Récoltant
(110m)
Landmarks: Sentier des pèlerins
(140m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
3
Large Double Room With SPA Access
1 King bed
Non-smoking
Air conditioning
Private bathroom
Bathtub
Private toilet
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2
Family Room With SPA Access
1 King bed and 2 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Private toilet
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3
Suite With SPA Access
Bedroom 1:1 King bed ● Living Room:1 Sofa bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Private toilet
Check Availability
2
Suite With SPA Access
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Private toilet
Check Availability
5
Suite With SPA Access
Bedroom 1:1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Minibar
Check Availability
3
Double Room With SPA Access
1 Double bed
Non-smoking
Air conditioning
Private bathroom
Private toilet
Shampoo
Check Availability
Standard Double Room With SPA Access
2 Single bed
Non-smoking
Air conditioning
Private bathroom
Private toilet
Shampoo
Check Availability
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Guest Reviews
8.3/10
Very Good
41 reviews
Verified Reviews- Cleanliness8.3
- Amenities8.3
- Location8.3
- Service8.3
Average for similar properties in Ottrott
AI Summary
Guests enjoy spacious, well-equipped rooms and friendly, attentive staff. The outstanding breakfast offers diverse, high-quality options. However, no specific disadvantages were mentioned in the reviews.
NorthStar19324928776
May 4, 2025
the hotel is conveniently located for travel around Alsace, but it is far from being a 4-star accommodation. the rooms, lobby and shared spaces are all dated and could use a refresher. the carpets were stained and dark, the furniture quite old. The front desk was often vacant and people could simply walk up and grab a room key. on a positive note, the food was quite good and the breakfast buffet was very generous.
Guest User
August 16, 2024
Great location, very friendly staff. Spa is very well equipped with 3 swimming-pools. Breakfast was worth the experience - very generous and varied. Diner at the gastronomic hotel restaurant was a real treat. Perfect place to visit the surroundings and to chill for a weekend. No pets allowed, which is the only minus point.
Traveler14495266101
July 22, 2024
This fine hotel was highly recommended- coming from an Alsatian couple. It did not disappoint- friendly reception staff, a spacious well appointed suite with comforable king size bed, during a hot time of the year the shutters & easily controllable aircon were extremely welcome. The family running the hotel make every effort to meet guests sharing their local knowledge & advice with an easy smile. Thw owner's daughter passing from table to table to ensure guests are having an enjoyable stay & good experience The refurbished dining area is a wonderful setting for both the extensive breakfast buffet & the wonderful set evening meal which was of excellent quality. The charming maitre'd was a delight- serving with a smile & wonderful French humour. Highly recommended.
Maps53746660497
June 29, 2024
We enjoyed our 4 night stay, though the beginning and the end were very poor - see below. Hotel in good position. Quiet. Plenty of parking. Very good pools at spa for different types of experience. Housekeeping very good. Breakfast outstanding. Dinners very good with generally friendly and efficient service, particularly from the older maitre D. Good wine list. Our reception (from a young lady) was dismal. Almost surly. No information. Talked far too fast and showed us to a dark, miserable room, despite having booked top of the range. We insisted on a move to a room over the spa, which was very nice with a good outlook; There were clearly plenty of these rooms available. And on the last evening the older maitre D was off. A younger man took his place. Very full of himself, but utterly useless. Hardly listened to our order, spilled the wine and dropped the lamb on the floor!
Guest User
August 29, 2023
Food delicious. Setting great. Service a little slow. Beautiful view. August very hot, and no breeze Good to eat after drinking wine Inside de was cooler but you might want the view. It is price fixed
Guest User
May 29, 2023
Ideal hotel for anyone looking to relax in beautiful Alsace countryside. It’s close to Obernai, close to local mountain paths and numerous vineyards. The hotel amenities are superb: spa, pools, saunas, jacuzzi. The staff at reception and the restaurant is very nice and helpful.
Guest User
January 31, 2023
Had the most amazing time at Hostellerie des Chateaux with my husband. Had chosen this place to celebrate my birthday. We got a room with a beautiful view into the village and the horizon. Though charged extra they were able to arrange a bouquet, a cake to make my birthday special. The service during breakfast and especially dinner was outstanding. The staff showed great attention to detail and truly made us feel welcome. Where do I start about the food?! Each day indeed was a gastronomical treat with a 4-5 course meal ranging from the most simple to complex flavours all blending in beautifully.They were so kind to accomodate my request to make a few dishes vegetarian too. We also took full advantage of the spa there which was indeed a great attraction with a lot of sauna rooms, hamama, indoor heated pools with dynamic waterjets. We felt so relaxed after this weekend and hope to make it a ritual to go here every year.
Guest User
January 31, 2023
I'm a single mature female traveler traveling with 2 small well behaved dogs. I visited from nearby to use the spa and pool for 2 - 3 days. Staff was attentive in April, harried in June, inappropriate and assinine yesterday. The male manager - the son of the owner - is an entitled little prig, who has forgotten he's running what is a hotel has clearly been on a downward spiral since its prime. They haven't figured out here that fawning and demanding a certain comportment of the clientele doesn't equal service. The service was genuinely awful this time. The fawning and scraping around food - which was good but not great didnd't compensate. The physical plant - pool, spa, sauna is well done and was obviously pricey to build. It doesnt compensate for what the place actually offers.
Services & Amenities
Most popular amenities
Indoor swimming pool
Outdoor swimming pool
Hiking
Sauna
Spa
Massage Room
Fitness Room
Private parking
Free
Luggage Storage
Bar
Restaurant
Café
Meeting Room
Business Center
Multi-Function Room
Babysitting Services
Wi-Fi in Public Areas
Indoor swimming pool
Outdoor swimming pool
Spa
Fitness Room
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
2 Swimming pools
Indoor swimming pool
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Valet Parking
Front desk services
Front Desk with Limited Hours
Concierge Service
Front Desk Safe
Luggage Storage
Tour/Ticket Service
Languages spoken
English
French
Italian
Romanian
German
Food & drink
Café
Bar
Room Service
Health & wellness
Spa
Massage Room
Sauna
Turkish Bath/ Hammam
Mountain Biking
Body Care
Hiking
Fitness Room
Activities
Beach Umbrella
Public areas
Gift Shop
Garden
Smoking Area
Elevator
Cleaning services
Dry Cleaning
Ironing Service
Additional charge
Facilities for children
Babysitting Services
Children's Meals Available
Business services
Multi-Function Room
Meeting Room
Fax/Copying Service
Business Center
Wedding Service
Accessibility
Stair-Free Property Entrance
Safety & security
Security Alarm
Smoke Detector
Fire Extinguisher
CCTV In Public Areas
Security Personnel
Property Policies
Check-in and Check-out Times
Check-in: 15:00–22:30
Check-out: 07:00–11:00
Front desk hours: [Mon-Sun]07:00–11:30
Child policies
Children of all ages are welcome at this property.
Children between 0 and 2 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
For all room types, extra beds cannot be added. Cot policies vary according to room type. Please refer to the relevant room type policy.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Children 17 years old and under | €11.00 (approx. US$12.90) per person |
Adult | Buffet:€28.00 (approx. US$32.84) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs
Fee: €29.00 (approx. US$34.01) per pet per day
Service animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Property Description
- Opened: 1971
- Number of Rooms: 67
Phone:+33-3-88481414
A stay at Hostellerie des Châteaux & Spa places you in the heart of Ottrott, within a 10-minute drive of Church of St. Pierre and St. Paul and La Folie Marco. This family-friendly hotel is 4.7 mi (7.5 km) from Domaine Stoeffler and 6.3 mi (10.2 km) from Mont Sainte Odile.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 indoor and 2 outdoor swimming pools and a sauna. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are available daily from 7 AM to 10 AM for a fee.
Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
Make yourself at home in one of the 67 guestrooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have hair dryers and bathrobes. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 indoor and 2 outdoor swimming pools and a sauna. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are available daily from 7 AM to 10 AM for a fee.
Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
Make yourself at home in one of the 67 guestrooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have hair dryers and bathrobes. Conveniences include phones, as well as safes and desks.
Frequently Asked Questions
What are the check-in and check-out times at Hostellerie des Châteaux & Spa?
The check-in time at Hostellerie des Châteaux & Spa is 15:00-22:30 and the check-out time is 11:00.What are the check-in and check-out times at Hostellerie des Châteaux & Spa?
Does Hostellerie des Châteaux & Spa have a swimming pool?
Yes, Hostellerie des Châteaux & Spa has a pool.Does Hostellerie des Châteaux & Spa have a swimming pool?
Are pets allowed at Hostellerie des Châteaux & Spa?
Yes, Hostellerie des Châteaux & Spa is a pet-friendly hotel, but it is best to call ahead to confirm.Are pets allowed at Hostellerie des Châteaux & Spa?
How much does it cost to stay at Hostellerie des Châteaux & Spa?
Prices at Hostellerie des Châteaux & Spa are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.How much does it cost to stay at Hostellerie des Châteaux & Spa?
Which airport is closest to Hostellerie des Châteaux & Spa?
Strasbourg Airport is the closest airport to Hostellerie des Châteaux & Spa, and it is about 31 mins from hotel by car (33.9 km).Which airport is closest to Hostellerie des Châteaux & Spa?
What is the cancellation policy for Hostellerie des Châteaux & Spa?
The cancellation policy for Hostellerie des Châteaux & Spa varies depending on the type of room and booking conditions.What is the cancellation policy for Hostellerie des Châteaux & Spa?
About This Property
| Nearest Airport | Strasbourg Airport |
|---|---|
| Distance to Airport | 33.92KM |
| Average Price From | USD429 |
| Hotel Star Rating | 4 |