Top rated hotels in Ottawa

Quality Inn
3.5/5102 Reviews
This is a tired hotel which begs for some preventative maintenance. I spent a weekend at this hotel, and experienced the following: my desk chair broke at the leg on my first attempt to sit on it- there were no replacements ”available”; neither one of the phones in my room worked- I was unable to call reception and had to make several in-person visits; and finally, the batteries in the remote for the TV were missing. A couple of minor inconveniences included the lack of a toilet roll holder, no Kleenex and a VERY slippery tub/shower base, which required a towel in order not to slip and fall. All in all, a less than relaxing and enjoyable experience at this hotel. Moreover, staff attitudes were indifferent with no real intent to mitigate client complaints. Will not come here again in its current state.

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