2-Star Hotels in Ottawa

Our family of 4 needed a hotel near the airport between connecting flights so our expectation was not high. We always had good experience with other Hampton Inns so this was just an easy choice, assuming a known quality hotel and also close to the airport. The Good about this hotel - 1. close to airport 2. free shuttle (details to follow) 3. has a couple restaurants just across from the parking lot if you don't want to venture out too far 4. check-in was quick The Bad - 1. Free shuttle only starts at 6am so if you need to catch an early flight you'll need to find a taxi. In our case, we had to pre-book a taxi the night before because we needed to get to the airport at 4:30am. 2. The hotel shuttle was just a plain white van with no signs indicating it's for Hampton Inn. Driver was not in any kind of uniform and when I knocked on his window trying to inquire, he came out and yelled 'What's going on'. Well not exactly what I expect a hotel shuttle driver to identify himself that way. When I asked if he's from Hampton Inn the answer was yes. But in retrospect any random guy can give me the same answer and we just kinda need to trust that driver that he's a legitimate Hampton Inn shuttle driver. The whole short trip to the hotel we were wondering if we would end up getting mugged. Just not a good feeling and I think the hotel can handle this a lot better, how hard is it to give this driver an uniform with a hampton inn logo, or print a hampton inn logo on a piece of paper and put it on the dashboard. At least something to make your shuttle and driver look a little bit more legitimate and make your guests feel a little bit safer. 3. As mentioned earlier we pre-booked a taxi to pick us up at 4:15am, turns out the front desk forgot to book it for us. When we got down to the lobby and looked for the taxi, that's when the front desk guy realized he forgot about it. So we waited for another 10-12 mins for the taxi to come. (taxi fare from hotel to airport was less than $20) 4. Not all electric outlets are working, in our room the one attached to the side table lamp didn't seem to work. Had to search high and low to have enough outlets to charge 4 phones and 4 apple watches. The Very Bad - The mattress was the absolute worse, I have never stayed at a Hampton Inn that have mattresses that dip down about 2 inches and with no support whatsoever. I'm not a big person, but my husband is so the whole night I was sinking and rolling to my husband's side. All I needed was a few hours of sleep between flights and I could not get that because of the mattress. Tossing and turning the whole night and could not find a good position. My back was hurting the next day like I was sleeping on an absolute garbage mattress the night before. We did not use the free breakfast, coffee wasn't ready during our stay, no other amenities were used. The poor rating is given based on the fact that everything we needed for a short stay in this hotel fell far sho

The hotel is in a great location. It has a kitchen and living room and has a very homely atmosphere. It is very convenient to walk to Parliament Hill, the park at the intersection of the canal and the Ottawa River, and the surrounding cultural and art museums. It is a very cost-effective booking.

The wi dow only shows the hallway.Very dark room.Would stay on first floor but never again on the second floor

Overall this hotel is of good value with the cleanliness and proximity to downtown Ottawa. The hotel was opened to business in 2019. I redeemed from my Aeroplan for the 2 nights stay, and I paid $25/night for parking. Room - The room itself is clean with quite spacious bathroom. It is equipped with small fridge and there’s a microwave over the counter which is good. Amenities - it has a swimming pool and it’s clean with the adjacent patio and you can go outside which is good. It served complimentary breakfast with good selection of food. Plenty of seatings within the dinning area. Parking - OK but a bit tight in the parking stall however even it’s quite fully booked we are able to find parking. While we stayed I’ve found it interesting cleaning wasn’t done during the first night. The attendant made a mistake to our room and we ended up knocking the wrong room but it was an honest mistake I believed. What I’ve found it interesting though is right across diagonally across is a homeless shelter so just be prepared across the corner of the stress diagonally there’s a homeless shelter and be prepared for that. It didn’t bother me but you may end up having the room view of that depending on where your room is located. I’m sad to see so many of them and especially during the pandemic still seeing them on the street is a hit heartbreaking for me. This is a relatively new hotel and suitable for family and I’d recommend.

Came to Ottawa to watch a CFL game and would like to add our Argonauts won. Arrived on Sept. 23 and we were not disappointed from the moment we arrived at Hampton Inn. Check in was handled very professionally by Sam. Answered any and all our questions. Not 10 minutes after check in we were about to get on the elevator and the power went out. The staff went into immediate safety protocols. I think the lady in charge was Carol. Checked all floors, placed flashlights and so on. Impressive. Our room was large, nicely decorated and my wife loved the size of the shower. We stayed for 3nights and each morning we enjoyed our breakfast. The two ladies that handle the breakfast…Hilary and Elaine did a great job in keeping the breakfast hot and stocked. As well, they both have a great personality and made our stay even better. We would recommend this hotel to everyone and will be back next time we come to Ottawa.

Trip was a carry over from the last trip. I booked right there when I was checking in for my first stay. Mariam was great!! She helped me the next morning get the room sorted out, as the third party booked with using my last name first instead of how they first booked. She was also able to let me stay in the same room instead of having to change rooms for one more night. She was a gem to work with!! She is definitely a staff that anyone would want!!! Pleasant friendly happy and patient!! All the staff were friendly and helpful and not afraid to chat with you. Your team is awesome and I would definitely stay there again if coming back. Only downfall is no swimming pool which is what my young kids high light is of a hotel stay. When traveling alone..this would be my go to hotel!

Facilities: The hotel is very large, the rooms are very large and comfortable, there is a gym for exercising, and the breakfast is rich Environment: good vision, you can see the forest Service: The service attitude is excellent, and the reception staff are very polite

The location of this Hotel was good. Close to Lone Star Bar & Grill & the St. Laurent shopping center. Also, a five minute walk to the St. Laurent public transit hub which is served by busses & light rail that takes you into downtown Ottawa & only one stop from VIA Rail station @ Tremblay Station. Front Desk Staff was very accommodating. The daily cleaning of my room ( I stayed for ten days ) was not good. I did not get clean bed sheets, no vacuuming done & wiping down surfaces was not done at all. I did get clean towels on a daily basis. First day I stayed I found lots of long black human hair on the bathroom floor ( yuck! ). Room itself was renovated with a modern look, not bad at all. I found the bed was very firm. TV channels do not display in HD. Breakfast was included with my room. Food quality for breakfast is very processed & lots of carbs. Even the hard boiled & peeled eggs come in plastic pouch! The only raw & fresh food I found was an apple. Dining area for breakfast is in the basement of the Hotel in a small windowless room with a TV broadcasting Canadian news. I did find the nightly price was a lot more than it should be for a 2.5 star place but it was the only cheaper option out of the other Hotels in downtown Ottawa at the time of booking.

We only stayed for 2 nights (Thursday and Friday), and HIGHLY recommend for the rooms. The included breakfast is ridiculous. The breakfast room needs to be double the size to accommodate the number of guests that are trying to either - get their breakfast OR try and find a table to eat their breakfast. The model they have is NOT efficient for how busy this hotel is. Toast your own bread (it takes 3 times through to get it a bit brown) and make your own waffles?? no no no. When there are 20 people lined up, have your staff make a batch of toast and a batch of waffles and put them in warming trays. Just my thoughts. We would stay again, but would skip the breakfast and head to Denny's.

Generally speaking, the location of the Youth Hostel is very good. Ottawa is not very concentrated, the highlight is to catch up with the Queen's funeral service. There are too many Ottawa homeless, and the Youth Hostel is lined up. The Youth Hostel is very clean, and the younger brother is hygienic. I am also the first time I am mixed with men and women. It is good to sit in a hard sleep. Every day, bed in the morning, wake up late and late, basically no embarrassment. Impressed was the rainy day after visiting the National Gallery and sitting in the cafe drinking coffee. The years were quiet, and the domestic chickens and dogs jumped, thinking when they would return to normal, couldn't help but cry.