Ottawa Hotels with Airport pickup service

The hotel is in a great location. It has a kitchen and living room and has a very homely atmosphere. It is very convenient to walk to Parliament Hill, the park at the intersection of the canal and the Ottawa River, and the surrounding cultural and art museums. It is a very cost-effective booking.

The room was clean and even had a little fridge, microwave and kettle with lots of things to make tea. The breakfast that's included is substantial. The staff is Very friendly and helpful. Hotel is Centrally located. It is Within walking distance to most of the popular sites such as, Parliament Hill,Rideau, Byward Market, Canada art museum. I would definitely recommend and stay there again on my next trip to Ottawa.

Our family of 4 needed a hotel near the airport between connecting flights so our expectation was not high. We always had good experience with other Hampton Inns so this was just an easy choice, assuming a known quality hotel and also close to the airport. The Good about this hotel - 1. close to airport 2. free shuttle (details to follow) 3. has a couple restaurants just across from the parking lot if you don't want to venture out too far 4. check-in was quick The Bad - 1. Free shuttle only starts at 6am so if you need to catch an early flight you'll need to find a taxi. In our case, we had to pre-book a taxi the night before because we needed to get to the airport at 4:30am. 2. The hotel shuttle was just a plain white van with no signs indicating it's for Hampton Inn. Driver was not in any kind of uniform and when I knocked on his window trying to inquire, he came out and yelled 'What's going on'. Well not exactly what I expect a hotel shuttle driver to identify himself that way. When I asked if he's from Hampton Inn the answer was yes. But in retrospect any random guy can give me the same answer and we just kinda need to trust that driver that he's a legitimate Hampton Inn shuttle driver. The whole short trip to the hotel we were wondering if we would end up getting mugged. Just not a good feeling and I think the hotel can handle this a lot better, how hard is it to give this driver an uniform with a hampton inn logo, or print a hampton inn logo on a piece of paper and put it on the dashboard. At least something to make your shuttle and driver look a little bit more legitimate and make your guests feel a little bit safer. 3. As mentioned earlier we pre-booked a taxi to pick us up at 4:15am, turns out the front desk forgot to book it for us. When we got down to the lobby and looked for the taxi, that's when the front desk guy realized he forgot about it. So we waited for another 10-12 mins for the taxi to come. (taxi fare from hotel to airport was less than $20) 4. Not all electric outlets are working, in our room the one attached to the side table lamp didn't seem to work. Had to search high and low to have enough outlets to charge 4 phones and 4 apple watches. The Very Bad - The mattress was the absolute worse, I have never stayed at a Hampton Inn that have mattresses that dip down about 2 inches and with no support whatsoever. I'm not a big person, but my husband is so the whole night I was sinking and rolling to my husband's side. All I needed was a few hours of sleep between flights and I could not get that because of the mattress. Tossing and turning the whole night and could not find a good position. My back was hurting the next day like I was sleeping on an absolute garbage mattress the night before. We did not use the free breakfast, coffee wasn't ready during our stay, no other amenities were used. The poor rating is given based on the fact that everything we needed for a short stay in this hotel fell far sho

Just Perfect!! Would visit again if i go back at same place. Nice location near Airport and EY Centre.

Overall this hotel is of good value with the cleanliness and proximity to downtown Ottawa. The hotel was opened to business in 2019. I redeemed from my Aeroplan for the 2 nights stay, and I paid $25/night for parking. Room - The room itself is clean with quite spacious bathroom. It is equipped with small fridge and there’s a microwave over the counter which is good. Amenities - it has a swimming pool and it’s clean with the adjacent patio and you can go outside which is good. It served complimentary breakfast with good selection of food. Plenty of seatings within the dinning area. Parking - OK but a bit tight in the parking stall however even it’s quite fully booked we are able to find parking. While we stayed I’ve found it interesting cleaning wasn’t done during the first night. The attendant made a mistake to our room and we ended up knocking the wrong room but it was an honest mistake I believed. What I’ve found it interesting though is right across diagonally across is a homeless shelter so just be prepared across the corner of the stress diagonally there’s a homeless shelter and be prepared for that. It didn’t bother me but you may end up having the room view of that depending on where your room is located. I’m sad to see so many of them and especially during the pandemic still seeing them on the street is a hit heartbreaking for me. This is a relatively new hotel and suitable for family and I’d recommend.

The hotel is on the roadside, the door is relatively low-key, pay attention to the room, but not particularly spacious, after all, the location in the center of Ottawa is really good, travel is very convenient. Basically, the surrounding landmark attractions and buildings can be reached on foot.

Room is spacious and clean! Very convenient location with parliament hill, byward market and a lot of dining spots nearby. Kitchen is fully equipped and well maintained. We will definitely come back in our next visit.

Easy access parking, ample parking space. The reception staff very welcoming and smiling, clear explanation, a room superior to our reservation. Small welcome gift. Spacious room, extremely clean. Welcoming, comfortable and cozy hotel, fast elevator. I am very picky about my comfort, I felt at home immediately. During my next visit to this beautiful region, you are my only choice. Thank you for the quality of service and hospitality.

I booked Rideau Heights Inn from out of town to attend a downtown Ottawa festival. I wanted a good place to stay at an affordable price. This place didn't disappoint. The room was very well prepared by the hard-working cleaning staff: clean and tidy with everything organized and provided as promised. The room was spacious, comfortable, quiet, and secure. I went for a short casual walk on the grounds of the inn after a very long drive. The front desk staff and management were very polite and professional. I intended to eat elsewhere but the the basic breakfast offered here worked well to tide me over. I thank everyone at the hotel for a great stay.

Facilities: The hotel is very large, the rooms are very large and comfortable, there is a gym for exercising, and the breakfast is rich Environment: good vision, you can see the forest Service: The service attitude is excellent, and the reception staff are very polite