To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.2
Service4.3
Cleanliness4.4
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All reviews(51)
Positive reviews(47)
Reviews with photos/video(19)
Great location(21)
Awesome stay(13)
Convenient location(10)
Amenities were average(8)
Great service(8)
Clean and tidy(6)
Negative reviews(4)
Tobias
Fairmont King Room
Stayed in Apr 2024
Business travelers
5 review
4.5/5
Great
Posted on May 29, 2024
Very nice hotel for history lovers!
s
Fairmont King Room
Stayed in Dec 2022
Travel with friends
101 review
3.0/5
Posted on Jan 2, 2023
55 minutes to check in
A que to get in the bar and could not get in
Very few shops
Room with a view of the carpark
Location very good (yet there are a few hotels in the same area).
Roxanne Richard
Fairmont Queen Room
Stayed in Jul 2022
Family
1 review
5.0/5
Outstanding
Posted on Aug 13, 2022
Very beautiful historic building in a perfect location!
Guest User
Fairmont Queen Room
Stayed in Oct 2024
Couples
83 review
5.0/5
Outstanding
Posted on Oct 28, 2024
Very comfortable, clean bedding. The surrounding landscape is charming, the commodity market is at the back door of the hotel, and it takes only 3 minutes to walk by cable car. The breakfast is very rich.
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Guest User
Fairmont King Room with View
Stayed in Sep 2024
Travel with friends
9 review
5.0/5
Outstanding
Posted on Sep 25, 2024
I really like the accommodation at Fairmont, which is classical and has a rich history. The location is good, and they helped us change to a twin room for free. I was very happy and it was definitely worth the money.
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Tuoluogai
Deluxe Two Double Room
Stayed in Jul 2024
Family
13 review
4.7/5
Amazing
Posted on Jul 23, 2024
The room is super big and clean, and the waiter's attitude is very good! The cleaning lady in the room is even more friendly! The facilities are a little old, but the hotel is adjacent to Capitol Hill, the location is very good, there are many restaurants nearby, especially the hotel's outdoor restaurant, the scenery is very beautiful! Super love! Highly recommended!
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Shixingzhewujiang
Fairmont Queen Room
Stayed in May 2024
Couples
51 review
4.7/5
Amazing
Posted on May 26, 2024
There are many Fairmont hotels in Canada. I just visited the castle in Quebec and came to the same one in Ottawa. The similarity is that they are all in an excellent location. This one is within a five to ten minute walk of Parliament Hill, the canal, Byward, and the National Gallery. The service is very good and the breakfast is good.
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Guest User
Fairmont Queen Room
Stayed in May 2024
Other
4 review
4.7/5
Amazing
Posted on May 5, 2024
The hotel is located right by the canal, very close to Parliament Hill. The room facilities are relatively old, but the hygiene is OK. Slippers, shampoo, shower gel, kettle and free water are provided in the room, but there is no toothpaste or toothbrush. The biggest disadvantage is that the air conditioner is a bit loud.
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Guest User
Fairmont Gold King Room
Stayed in Oct 2024
Travel with friends
40 review
4.0/5
Very Good
Posted on Oct 18, 2024
The biggest advantage is the excellent location. But if you book a prepaid room, you will most likely be charged twice. The bathroom is very narrow, and the blow dryer is hung behind the door. There were staff chatting in the corridor early in the morning, disturbing people's sleep. The valet parking service is 60 Canadian dollars per day, which is a bit expensive. The so-called first hotel brand in Canada is just the level of Hilton in China.
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Guest User
Fairmont Queen Room
Stayed in Oct 2024
Travel with friends
4 review
4.5/5
Great
Posted on Oct 5, 2024
The environment is really good, the interior is amazing, it feels like it's not inferior to the Fairmont in Quebec, but the decoration is old, the room is relatively small, and the bathroom is also small, maybe because it's an old house, but overall it's not bad, and it's very convenient for travel
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Mmxiaomi
Deluxe King Room
Stayed in Sep 2024
Other
7 review
5.0/5
Outstanding
Posted on Sep 24, 2024
The hotel is in an excellent location, and you can walk to various places around. The hotel is an ancient building, very beautiful. I stayed there in a hurry and didn't have time to join the hotel's tour. It's a pity. Next time I stay there, I must stay in a view room, facing the lake is the best view
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AFAH550
Deluxe Two Double Room
Stayed in Mar 2024
Family
16 review
5.0/5
Outstanding
Posted on Mar 19, 2024
The location of the hotel is amazing, just next to Parliament Hill. The overall feeling is good, and the photos are nice. The lobby is beautifully decorated. The biggest problem is that parking is expensive. Now the hotel can only valet parking, and you can't park by yourself. The price is 60 Canadian dollars per day, including tax. It's really expensive. The room fee is only over 300 Canadian dollars.
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Guest User
Fairmont Two Double Room with View
Stayed in Aug 2024
Family
10 review
2.8/5
Posted on Aug 6, 2024
Apart from the good location and many attractions within walking distance, there are almost no advantages. The facilities in the hotel rooms and lobby are old, the towels, bathrobes and other bathroom supplies are too old, it looks unclean, and the air conditioner is quite noisy. The worst thing is that you have to use their valet parking service to park. Due to the location, it is very inconvenient to get in and out. When I left, I waited for 40 minutes to pick up the car. It feels that the service staff is very panicked and cannot provide good and timely service. The restaurant is good.
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Guest User
Fairmont Queen Room with View
Stayed in Jul 2024
Couples
17 review
0.5/5
Posted on Jul 28, 2024
The experience of this hotel is extremely bad! 👎I read the reviews and thought it was a castle and very close to various attractions. I had a bad feeling when I checked in. It was very old, but I was disgusted after entering the room. The room was very smelly. It should be the smell of the carpet. It was super smelly! ! I had to turn on the air conditioner and the room door to ventilate myself, so that I could not smell it. The air conditioner outlet on the wall was covered with pulp for thousands of years, which was very dirty. Even the pillowcase was pilling and torn. 😒😒😒I booked a room with a view, which cost 1954 yuan. It was terrible! Very broken! Don't stay here.
By the way, there are no hangers in the room
Sanitation: Poor
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jueiling
Fairmont Two Double Room
Stayed in Jul 2024
Family
4 review
5.0/5
Outstanding
Posted on Aug 1, 2024
The hotel is located within walking distance of the attractions, which is very convenient. The appearance of the castle and the sunset are beautiful.