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Top rated hotels in Ottawa

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Ottawa Marriott Hotel
4.4/545 Reviews
The hotel is simply bad on all counts - cleanliness, sleep quality, unexplainable bill charges. But the main thing for me was that the cleaning staff came into our room when there was a “Privacy Please” sign on our door while we were out. I have been traveling for work since 2005, weekly, and the DND sign was always something that ensures your privacy in any hotel, any country I have been to. The funniest thing is that the hotel declared they would not be cleaning the room for the duration of my stay in the pre-arrival email, which made me happy, and then they still came in to clean it, despite the sign. I called the front desk immediately when I saw it, created a big issue, and they told me that the clean-up was requested and SHEDULED by me. I explained it was impossible and how upset I was, and guess what - NOTHING happened to make things better for us, absolutely nothing. The manager did not call to apologize, there was absolutely no reaction to this, pretty big in my opinion, issue. So yes, hotel folks, if you are reading this – I did bring it to the attention of the staff. Compared to that, the rest was not as outrageous, but still quite bad and generally important to the quality of the stay: - Cleanliness: When we arrived, the toilet seat was dirty, there was pubic hair in the shower and the shower gel dispenser was empty. I did not want anyone in my room, so I sanitized all impacted surfaces, decided to use the little soaps for the showers instead of the gel and moved on. Ironically, when they broke in to clean my room, they still did not fill up the shower gel! That made me laugh when I stopped crying. - Beds: As another review here mentioned, beds are terrible. It is like sleeping on a water bed, you can feel every little movement, and between that and the old pillows, you are lucky if you get any sleep at all. - Room charges: Unlike any other hotel, this one did not send the email with the bill on the morning of the departure. Naturally, after what I have been through there, I decided to check the bill before I leave instead of just leaving like we do. I had booked using points, so my bill was supposed to only have parking charges + tax. However, when I got the print out, there was an additional $38 CAD per night charge just called “Room”, which the front desk could not explain. The further the conversation went, the more defensive the front desk representative got, until eventually they angrily removed the charges. Not even an apology or any sign of regret that there was a mistake, but a whole lot of attitude and pushback on the paying customer who happens to also be a platinum elite at this chain. Still remains to be seen what ends up being on the credit card – I am seeing some strange charges in the ‘pending’ status. As I was coming down to get the bill, check it and leave, I was squirming as I was expecting to be asked ‘how was your stay’ as usual, and I would not have known what to say. “I told you how it was la
Ramada by Wyndham Ottawa on the Rideau
3.7/5105 Reviews
We are back home in Europe now but were extremely shocked at the construction manager doing waterside job he has anger issues at woman construction driver, my wife was appalled, is this normal there? Hotel room was nice with a pleasant view of very nice river, breakfast and dinner were very good. The tulip festival which is why we came was excellent, we liked Ottawa and may return again.
Sandman Signature Ottawa Airport Hotel
4.2/5101 Reviews
Friendly staff and good accommodation. Great location for a near airport stay. 
Cartier Place Suite Hotel
4/5105 Reviews
There is a gas stove and several pots in the hotel room, which is very convenient if you want to cook your own food. The rooms are also clean and tidy, with McDonald's and other restaurants nearby. Paid parking is not cheap, with tax of 33.9 Canadian dollars per car per night. It is only one kilometer away from the main attractions such as the National War Memorial, which is very good!
Mac B&B
3.6/525 Reviews
My boyfriend and I booked a room at 2 am for the same night. When we arrived at the home at 2:15 an we realised that check in was only between 8 to 5. Our mistake. The owner accomodated us with a no charge as we showed up at 8 to cancel. Once everything was settled he even offered us coffee and breakfast. Everything ended really well. We appretiated his understanding and kindness to fix the issue.
Fairfield Inn & Suites Ottawa Airport
4.8/5128 Reviews
First of all, I want you to know I have done many reviews of a variety of hotels over the years, and I am not affiliated with any brand, chain or company. Most of the time, I have a great experience and see the benefits of the stay and just try to help others by taking detailed notes and posting long, detailed reviews, so you can plan your stay or stay away, lol.  Read as much or as little as you like, my goal is just to help people out, and to reward places that give exceptional experiences. This desire comes from many years of reading reviews and scouring web sites but often not finding the information I need when travelling with my family. In regards to this Marriott, I have never been so impressed by the design, the value and the features of a hotel, EVER. I didn't believe that after 30 years of hotel stays I could be impressed this much, based on this price point. We stayed at a resort in Algonquin Park a few weeks after our visit here for $650 per night (granted, it included breakfast and dinner delivered to your room) and I would rather have returned to this Marriott. I kid you not, and my wife would agree. Go here. See for yourself. You will not be disappointed. Wow, where do I begin?   Right out of the gate, this is NOT a ”2 Star” hotel. I am not sure how the categorization works, but It is far, far superior to that, and that should be corrected. As a 47 year old father of two kids who played hockey, (plus my own traveling in a past career) I have stayed in my fair share of hotels. This hotel is by far the nicest, best equipped and best value of any of them.   No question.   If you come here, and I certainly suggest you do, you'll be shocked at the size of the rooms, the quality of service, and the amazing staff. Its unreal. The front desk staff were great, kind, friendly and knowledgeable. Thanks again Chris and Amani. You were wonderful, especially when asking how many keys we needed. Most hotels make you ask for more than two, and we always need more than that when travelling with family. The lobby was wide and spacious. Everything was spotless. There were lots of carts for our bags and 4 elevators ready to take us up to our room. There is a small concession area near the front desk offering pop, frozen microwave meals, chocolate/candy/cereal/protein bars and some handy basics like playing cards, laundry soap, Tylenol, etc. There is a price list clearly posted (see pics) and these items are available 24/7. A great idea for sure! You will also see an ATM in the lobby, which my son used to pay for our pizza later that night. There was a fee (of course) which sucks but it was handy when needed. There is also a ”business centre” near the lobby, a wonderful thing to have if you need to print off a document or if you forget your laptop...or if your daughter finally admits she has one more assignment to do for chemistry....lol  The elevator area is incredibly designed to be open and welcoming. No cramped spaces anywhere in this ho

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