Road53121608457
April 1, 2023
The hotel is easy to get to with Google maps, there is parking right in front of the hotel and an extra parking area in front of that so you shouldn’t have any issues with parking. I get the impression that this place is a restaurant first and hotel second, the restaurant waiting staff are also the hotel staff, so if the restaurant is busy you may have to wait at the reception desk for someone to come to you if you need anything or need to check in. The rooms are across 2 floors and are actually a nice size with lots of space. When you enter you have a small corridor with a large wardrobe leading into the bathroom, the actual bedroom is off the corridor and has a flat screen tv, ‘double’ bed (2 singles pushed together), work table and chair as well as a small table and lounge chair, although the lounge chair wasn’t that comfortable to lounge in. I was very disappointed to see that there is no tea or coffee making facilities, although there is a mini bar. I was also surprised to see that instead of a binder with hotel information, there was a book stating Hotel Rules which did have quite strict rules – from a customer service perspective, the same message could have been communicated in a better way, although maybe it was lost in translation There were radiators in the bathroom and a vent in the bedroom but no heating, cooling system that you could control yourself, the window does open so you are able to cool the room and the hotel is off the busy road so if you do have the window open through the night there is no issue with road noise, although you might hear a passing train. The bathroom is a good size with a bath/shower. There isn’t a lot of room around the sink for toiletries, but there is a shelf above the toilet. The shower is good with great pressure and hot water whenever you need it, the only thing is that it is a high step into the bath/shower and there is no slip resistant bottom, so I felt like I needed to hold on to something so I wouldn’t slip or trip There is no gym in the hotel, they do advertise a spa but I never used it. There is a small bar but I don’t know what time it closes. The restaurant seems to be a fancy fine dining restaurant and the food is actually lovely, but in comparison I was surprised at the breakfast, it was very basic, it had 2 hot options, bread, fruit, cold meats & cheese, it definitely didn’t live up to the standard the restaurant is renowned for Unlike hotels in other countries these days there did seem to be a daily cleaning service although it was a bit hit and miss, some things were cleaned or changed each day, others weren’t Overall this is a basic comfortable hotel