Shukutsu 3-282, Otaru City, Hokkaido 047-0047, Japan
Show on Map
Hotel Neuschloss Otaru is perfectly located for both business and leisure guests in Otaru. The property features a wide range of facilities to make your stay a pleasant experience. Free Wi-Fi in all rooms, facilities for disabled guests, Wi-Fi in public areas, car park, room service are there for guest's enjoyment. Some of the well-appointed guestrooms feature television LCD/plasma screen, carpeting, linens, locker, mirror. Take a break from a long day and make use of hot tub, sauna, hot spring bath, spa. For reliable service and professional staff, Hotel Neuschloss Otaru caters to your needs.Show More
We Price Match
Last booked 1 hr ago
Highlights
Superb views
Lots to do
Ideal location
Free parking
Delicious Breakfast
Show More
Amenities
Private ParkingFree
SpaFree
24-Hour Front Desk
Luggage StorageFree
Bar
Restaurant
Station Pick-Up ServiceFree
Wi-Fi in Public AreasFree
All Amenities
Property Description
Hotel Neuschloss Otaru is perfectly located for both business and leisure guests in Otaru. The property features a wide range of facilities to make your stay a pleasant experience. Free Wi-Fi in all rooms, facilities for disabled guests, Wi-Fi in public areas, car park, room service are there for guest's enjoyment. Some of the well-appointed guestrooms feature television LCD/plasma screen, carpeting, linens, locker, mirror. Take a break from a long day and make use of hot tub, sauna, hot spring bath, spa. For reliable service and professional staff, Hotel Neuschloss Otaru caters to your needs.
Ocean View Japanese Western Style Room A(Dog-friendly Room)
2 Small double beds and 2 Floor bedding
54m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Tea bags
Toothbrushes
Room Details
Check Availability
3
Ocean View Japanese Western Style Room B
2 Small double beds and 2 Floor bedding
38m² | Floor: 2-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Room Details
Check Availability
3
Ocean View Double Room
1 Queen bed
26m² | Floor: 3-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Room Details
Check Availability
7
Ocean Front Wide King Double Room
1 King bed
38m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Tea bags
Room Details
Check Availability
2
Ocean Front Japanese Western Style Room A
2 Small double beds and 2 Floor bedding
52m² | Floor: 3-5
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Toothbrushes
Private toilet
Room Details
Check Availability
1
Patial Ocean View Double Room
1 Queen bed
26m² | Floor: 3-5
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Tea bags
Toothbrushes
Room Details
Check Availability
7
Run Of House
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Toothbrushes
Private toilet
Room Details
Check Availability
Hide Room Types
Guest Reviews
4.4/5
Very Good
49 reviews
Verified Reviews
Cleanliness4.4
Amenities4.2
Location4.4
Service4.4
Average for similar properties in Otaru
Most Mentioned
AI Summary
The accommodation provides a variety of meals and a hot spring. It offers luxurious rooms, friendly service, and a fantastic location with stunning views. However, the location may not suit everyone.
PhyllisLulului
May 17, 2024
Great scene and hotel with special castle feel. Good service and nice staff. Recommend to those interested parties better drive to there.
Guest User
October 4, 2023
the hotel is located in the mountain with beautiful view. hotel room smelled old but big and clean. the private onsen in our room was great. the ocen view was fantastic and we faced Rainbow ocean since we saw several rainbow every mornings when we stayed. their staff.are very helpful, good and polite.
raiwin
August 19, 2024
Very old and small room
Anonymous User
November 20, 2022
Enjoyed the private onsen facing the ocean inside the room. It was so relaxing!!! The hotel restaurant served great French cuisine with great services. Friendly hotel staff helps my mom and my aunt ordered an in room massage services, and they were impressed with the skills of the therapists. On my next visit to Otaru, definitely would love to stay here again.
Korbsak Sirichaimanus
April 20, 2024
the location is great.
Anonymous User
November 15, 2024
If you drive by yourself, the location is okay, it's on the mountain but not far from the city. The surrounding scenery is very good, and there is a viewing platform nearby. The breakfast set is quite unique.
Original TextTranslation provided by Google
Chun wah
November 4, 2024
The hotel is located next to the cliff on Otaru Mountain. It looks like a smoke, but the environment is first-class and the view of the Japanese sea is unparalleled. The room is large and has a hot spring. Breakfast and dinner were exquisite Western style, very satisfying. It takes about 10 minutes to drive to Otaru Canal.
Original TextTranslation provided by Google
Guest User
September 29, 2024
It was a very good experience. The room was large and clean. There was a private soup in the room. The breakfast was a set meal and semi-buffet with good quality. I will stay at his house again next time.
Original TextTranslation provided by Google
Services & Amenities
Most Popular Amenities
Private Parking
Free
Spa
Free
24-Hour Front Desk
Luggage Storage
Free
Bar
Restaurant
Station Pick-Up Service
Free
Wi-Fi in Public Areas
Free
Spa
Bar
Restaurant
Restaurant
レストラン ブラウキュステ(フレンチレストラン)
Dining options: Property guests only, Reservations available
Business hours: [Mon - Sun] 17:30-20:00
More Amenities
Internet
Wi-Fi in Public Areas
Free
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private Parking
Free
Transportation
Shuttle Bus Service
Free
Station Pick-Up Service
Free
Station Drop-Off Service
Free
Front Desk Services
Luggage Storage
Free
24-Hour Front Desk
Languages Spoken
English
Japanese
Food & Drink
Bar
Health & Wellness
Foot Bath
Spa
Free
Public Bath
Public Areas
Elevator
Smoking Area
Non-Smoking Floor
Central Ventilation System
Vending Machine
Cleaning Services
Laundry Service (Off-Site)
Clothes Dryer
Facilities for Children
Children's Meals Available
Accessibility
Accessible Rooms Available
Stair-Free Property Entrance
Safety & Security
Fire Alarm
Fire Extinguisher
Smoke Detector
Property Policies
Check-in and Check-out Times
Check-in: 15:00–19:30
Check-out: Before 11:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeAmerican, Asian
Age
Fee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Paying at the Hotel
Cash
Property Description
Opened: 1968
Renovated: 2003
Number of Rooms: 58
Hotel Neuschloss Otaru is perfectly located for both business and leisure guests in Otaru. The property features a wide range of facilities to make your stay a pleasant experience. Free Wi-Fi in all rooms, facilities for disabled guests, Wi-Fi in public areas, car park, room service are there for guest's enjoyment. Some of the well-appointed guestrooms feature television LCD/plasma screen, carpeting, linens, locker, mirror. Take a break from a long day and make use of hot tub, sauna, hot spring bath, spa. For reliable service and professional staff, Hotel Neuschloss Otaru caters to your needs.
Frequently Asked Questions
What are the check-in and check-out times at Hotel Neu Schloss Otaru?
The check-in time at Hotel Neu Schloss Otaru is 15:00 and the check-out time is 11:00.
What amenities and services does Hotel Neu Schloss Otaru have?
Hotel Neu Schloss Otaru has the following amenities and services: .
Does Hotel Neu Schloss Otaru have a swimming pool?
No, Hotel Neu Schloss Otaru doesn't have a pool.
Are pets allowed at Hotel Neu Schloss Otaru?
Unfortunately, pets are not allowed at Hotel Neu Schloss Otaru.
Does Hotel Neu Schloss Otaru provide breakfast?
Yes, guests at Hotel Neu Schloss Otaru can enjoy breakfast during their stay. Breakfast option(s): American, Asian.
How much does it cost to stay at Hotel Neu Schloss Otaru?
Prices at Hotel Neu Schloss Otaru are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.
Which airport is closest to Hotel Neu Schloss Otaru?
Sapporo Okadama Airport is the closest airport to Hotel Neu Schloss Otaru, and it is about 55 mins from hotel by car (42.9 km).
What is the cancellation policy for Hotel Neu Schloss Otaru?
The cancellation policy for Hotel Neu Schloss Otaru varies depending on the type of room and booking conditions.