Shukutsu 3-282, Otaru City, Hokkaido 047-0047, Japan
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Hotel Neuschloss Otaru is perfectly located for both business and leisure guests in Otaru. The property features a wide range of facilities to make your stay a pleasant experience. Free Wi-Fi in all rooms, facilities for disabled guests, Wi-Fi in public areas, car park, room service are there for guest's enjoyment. Some of the well-appointed guestrooms feature television LCD/plasma screen, carpeting, linens, locker, mirror. Take a break from a long day and make use of hot tub, sauna, hot spring bath, spa. For reliable service and professional staff, Hotel Neuschloss Otaru caters to your needs.Show More
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Last booked 54 mins ago on our site
Highlights
Varied breakfast
Sparkling clean
Cozy rooms
Excellent service
Ideal location
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Amenities
Private parkingFree
SpaFree
24-Hour Front Desk
Luggage StorageFree
Bar
Restaurant
Station Pick-Up ServiceFree
Wi-Fi in Public AreasFree
All Amenities
Property Description
Hotel Neuschloss Otaru is perfectly located for both business and leisure guests in Otaru. The property features a wide range of facilities to make your stay a pleasant experience. Free Wi-Fi in all rooms, facilities for disabled guests, Wi-Fi in public areas, car park, room service are there for guest's enjoyment. Some of the well-appointed guestrooms feature television LCD/plasma screen, carpeting, linens, locker, mirror. Take a break from a long day and make use of hot tub, sauna, hot spring bath, spa. For reliable service and professional staff, Hotel Neuschloss Otaru caters to your needs.
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4.5/5
Great
The rooms are cozy. Highly recommend if you want a relaxing escape with a touch of nature!
Ocean View Japanese Western Style Room A(Dog-friendly Room)
2 Small double beds and 2 Floor bedding
54m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Tea bags
Toothbrushes
Room Details
Check Availability
2
Ocean View Japanese Western Style Room B
2 Small double beds and 2 Floor bedding
38m² | Floor: 2-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Room Details
Check Availability
3
Ocean View Double Room
1 Queen bed
26m² | Floor: 3-5
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Toothbrushes
Room Details
Check Availability
7
Ocean Front Wide King Double Room
1 King bed
38m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Tea bags
Room Details
Check Availability
2
Ocean Front Japanese Western Style Room A
2 Small double beds and 2 Floor bedding
52m² | Floor: 3-5
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Toothbrushes
Private toilet
Room Details
Check Availability
1
Patial Ocean View Double Room
1 Queen bed
26m² | Floor: 3-5
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Tea bags
Toothbrushes
Room Details
Check Availability
7
Run Of House
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Refrigerator
Toothbrushes
Private toilet
Room Details
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Guest Reviews
4.5/5
Great
88 reviews
Verified Reviews
Cleanliness4.5
Amenities4.2
Location4.5
Service4.6
Average for similar properties in Otaru
Most Mentioned
AI Summary
Guests praise the cleanliness, spaciousness, and views. The breakfast provides a variety of options. The location offers stunning views and convenient access. Excellent service and high-quality meals are also highlighted.
Ne0
February 22, 2025
This hotel is located at higher point of Otaru. You can enjoy the scenery, the coldness and the quietness.
Do include breakfast and dinner. Dinner is very romantic if you going with yr girl friend. She will be impressed
Lunch can be arranged in the town. You can arranged transport with the hotel.
Not to come back late
Geniebbpig
February 15, 2025
The geographical environment is very good as we can visit the aquarium and the seaside.  Also we can go to Yoishi very easily.  But the restaurants food choices is a little bit narrow. In total, I like this hotel very much.
こおり
January 22, 2025
Great to having Spa with boarder less sea view , great customer service and good quality of breakfast and dinner 🫶🏻
Guest User
January 21, 2025
The hotel is a bit dated, but impeccably clean and very nice details.
There is no old smell as per other reviewers and the view from Ocean Front Twin Room A was amazing!
We also enjoyed the onsen a lot and will definitely recommend to anyone who is driving
Happy
February 28, 2025
The rooms are cozy. Highly recommend if you want a relaxing escape with a touch of nature!
PhyllisLulului
May 17, 2024
Great scene and hotel with special castle feel. Good service and nice staff. Recommend to those interested parties better drive to there.
Guest User
October 4, 2023
the hotel is located in the mountain with beautiful view. hotel room smelled old but big and clean. the private onsen in our room was great. the ocen view was fantastic and we faced Rainbow ocean since we saw several rainbow every mornings when we stayed. their staff.are very helpful, good and polite.
raiwin
August 19, 2024
Very old and small room
Services & Amenities
Most Popular Amenities
Private parking
Free
Spa
Free
24-Hour Front Desk
Luggage Storage
Free
Bar
Restaurant
Station Pick-Up Service
Free
Wi-Fi in Public Areas
Free
Spa
Bar
Restaurant
Restaurant
レストラン ブラウキュステ(フレンチレストラン)
Dining options: Property guests only, Reservations available
Business hours: [Mon - Sun] 17:30-20:00
More Amenities
Internet
Wi-Fi in Public Areas
Free
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Transportation
Shuttle Bus Service
Free
Station Pick-Up Service
Free
Station Drop-Off Service
Free
Front Desk Services
Luggage Storage
Free
24-Hour Front Desk
Languages Spoken
English
Japanese
Food & Drink
Bar
Health & Wellness
Foot Bath
Spa
Free
Public Bath
Public Areas
Elevator
Smoking Area
Non-Smoking Floor
Central Ventilation System
Vending Machine
Cleaning Services
Laundry Service (Off-Site)
Clothes Dryer
Facilities for Children
Children's Meals Available
Accessibility
Accessible Rooms Available
Stair-Free Property Entrance
Safety & Security
Fire Alarm
Fire Extinguisher
Smoke Detector
Property Policies
Check-in and Check-out Times
Check-in: 15:00–19:30
Check-out: Before 11:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeAmerican, Asian
Age
Fee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Paying at the Hotel
Cash
Property Description
Opened: 1968
Renovated: 2003
Number of Rooms: 58
Hotel Neuschloss Otaru is perfectly located for both business and leisure guests in Otaru. The property features a wide range of facilities to make your stay a pleasant experience. Free Wi-Fi in all rooms, facilities for disabled guests, Wi-Fi in public areas, car park, room service are there for guest's enjoyment. Some of the well-appointed guestrooms feature television LCD/plasma screen, carpeting, linens, locker, mirror. Take a break from a long day and make use of hot tub, sauna, hot spring bath, spa. For reliable service and professional staff, Hotel Neuschloss Otaru caters to your needs.
Frequently Asked Questions
What are the check-in and check-out times at Hotel Neu Schloss Otaru?
The check-in time at Hotel Neu Schloss Otaru is 15:00-19:30 and the check-out time is 11:00.
Does Hotel Neu Schloss Otaru have a swimming pool?
No, Hotel Neu Schloss Otaru doesn't have a pool.
Are pets allowed at Hotel Neu Schloss Otaru?
Unfortunately, pets are not allowed at Hotel Neu Schloss Otaru.
Does Hotel Neu Schloss Otaru provide breakfast?
Yes, guests at Hotel Neu Schloss Otaru can enjoy breakfast during their stay. Breakfast option(s): American, Asian.
How much does it cost to stay at Hotel Neu Schloss Otaru?
Prices at Hotel Neu Schloss Otaru are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.
Which airport is closest to Hotel Neu Schloss Otaru?
Sapporo Okadama Airport is the closest airport to Hotel Neu Schloss Otaru, and it is about 55 mins from hotel by car (42.9 km).
What is the cancellation policy for Hotel Neu Schloss Otaru?
The cancellation policy for Hotel Neu Schloss Otaru varies depending on the type of room and booking conditions.