Unwind Hotel & Bar Otaru

Unwind Hotel & Bar Otaru Reviews

Unwind Hotel & Bar Otaru

1 Chome-8-25 Ironai, Otaru City, Hokkaido, 047-0031, JapanView Hotel Details
Unwind Hotel & Bar Otaru
Unwind Hotel & Bar OtaruUnwind Hotel & Bar OtaruUnwind Hotel & Bar Otaru
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Unwind Hotel & Bar Otaru Guest Reviews

4.6/5
Great
88 review
Verified reviews
Location4.5
Amenities4.4
Service4.7
Cleanliness4.8
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All reviews(88)
Positive reviews(87)
Reviews with photos/video(33)
Awesome stay(28)
Delicious breakfast(23)
Clean and tidy(21)
Awesome rooms(20)
Great location(20)
Friendly owner(19)
Convenient location(13)
Negative reviews(1)
Guest User
Superior King Room
Stayed in Dec 2024
Couples
30 review
5.0/5
Outstanding
Posted on Jan 5, 2025
A second night in a lovely hotel, this time in a king size premier room with the biggest bed I’ve ever seen! Comfortable layout and great views from the front and side windows. Comfortable and well set up. Will definitely stay here again if revisiting Otaru.
Response from Property: Thank you for staying at our hotel. Thank you again for taking the time to write this review.We are very happy to hear that you had a relaxing stay at our hotel. Thank you also for your many compliments.We look forward to welcoming you back to our hotel again.UNWIND HOTEL&BAR OTARU STAFF Mana
Wendy Kon
Standard Double Room
Stayed in Jun 2024
Travel with friends
7 review
4.7/5
Amazing
Posted on Jul 7, 2024
A boutique style heritage building with high end art deco architecture designed hotel. Style, class of its own with high-tea style breakfast. The chef was of top-notch with well-balance crafted menus. The taste was exemplary good. I enjoyed the wine tasting too and love the OTARU dry white wine and OTARU beer. Lightings and ambiance atmosphere and helpful and friendly staff. Walking distance to heritage financial street and OTARU canals.
Response from Property: Thank you very much for staying at our hotel. We would also like to take this opportunity to thank you again for writing a review of our hotel. We are delighted that you loved your stay at our hotel. We look forward to welcoming you again. Unwind Hotel&bar Otaru Staff Jun
Pojwaron
Standard Double Room
Stayed in Sep 2024
Couples
5 review
4.5/5
Great
Posted on Oct 19, 2024
Good communication & nice breakfast
Response from Property: Thank you for staying with us. We are delighted to hear that our breakfast has left a lasting impression on you as a memorable part of your trip. Our restaurant offers a variety of dishes that will satisfy our guests as well as our course dinners. We hope you will make a reservation for a course dinner on your next visit. Our entire staff looks forward to welcoming you.
Guest User
Standard Double Room
Stayed in Nov 2024
Couples
14 review
5.0/5
Outstanding
Posted on Dec 15, 2024
We love this place!!! can’t wait to be there again. All staff are so nice 😍 free wine service is so great! the room is great! location is great! everything great 👍🏻 10/10
Response from Property: Thank you very much for staying at our hotel. We also sincerely appreciate you taking the time to leave a review. If you have the opportunity to visit Otaru again, we would be delighted to welcome you back to our hotel. All of our staff look forward to your next visit. Masaki Kunizuka UNWIND HOTEL & BAR OTARU
WONG
Standard Double Room
Stayed in May 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jun 30, 2024
Location is good, it also offered free wine during 17:00-18:30 for room guests, it’s such a kind arrangement. The bartender also suggested some good restaurants nearby.
Response from Property: Thank you for staying at our hotel. We would also like to thank you again for taking the time to write a review.We are delighted that you enjoyed your stay at our hotel. We hope you had a relaxing stay.If you ever have the opportunity to visit Otaru again, please come back to our hotel. We look forward to seeing you soon.UNWIND HOTEL&BAR OTARU Staff Konoka
Beedawn
Standard Double Room
Stayed in May 2024
Couples
21 review
5.0/5
Outstanding
Posted on Jun 18, 2024
I recommend getting the breakfast option, it's a great for cool pictures
Response from Property: Thank you very much for staying at our hotel. We would also like to take this opportunity to thank you again for writing a review of our hotel.We are delighted that you loved your stay at our hotel.We look forward to welcoming you again.Unwind Hotel&bar OtaruStaff Jun
Michael John
Standard Double Room
Stayed in Dec 2023
Couples
9 review
4.7/5
Amazing
Posted on Mar 22, 2024
Lovely little hotel. Clean, boutique style, nice bar, restaurant. Breakfast was a treat. Staff great and helpful. All round great.
Response from Property: Thank you very much for staying at our hotel. We would also like to take this opportunity to thank you for writing a review of our hotel.We are delighted that you liked your stay at our hotel and that you have given us so many compliments.We look forward to welcoming you again.Unwind Hotel&bar Otaru Staff Jun
YukaJ
Standard Double Room
Stayed in Sep 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Nov 1, 2024
Unwind Hotel & Bar Otaru is a boutique hotel renovated from a historic building. It combines a classic atmosphere with modern comfort. The unique design and atmosphere will soothe your fatigue. The rooms have high ceilings and are equipped with amenities such as refrigerators and wine glasses. Organic amenities and cotton pajamas are a great touch. You can enjoy free wine at the bar from 17:00 to 18:30. The Niagara wine was sweet and delicious. The wines available change depending on the season, so we enjoyed Niagara, Otaru, and Chilean wines. The breakfast menu is also high quality, featuring local ingredients. Everything was delicious, but the croque monsieur and scones were especially recommended. You can have as many scones as you like. The coffee and tea are also high quality and delicious. The hotel staff are also very friendly. It was a very comfortable hotel, not too formal or too relaxed. The hotel is close to Otaru's main tourist attractions, making it a convenient location for sightseeing.
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Response from Property: Thank you for staying at our hotel. We would like to thank you for taking the time to write a review. We are honored to receive so many compliments about our hotel. We are pleased to hear that you had a comfortable stay at the hotel. The bar and restaurant you visited have fixed holidays, but they are open as usual and open for lunch and dinner. We hope you will visit our hotel again the next time you visit Otaru. All our staff look forward to welcoming you again. UNWIND HOTEL & BAR Otaru Yoshida
SE
Standard Double Room
Stayed in Jul 2024
Couples
1 review
5.0/5
Outstanding
Posted on Aug 14, 2024
I was surprised that the room was smaller than I expected, but thanks to the high ceiling, it was enough to sleep comfortably. I was happy that the welcome free drink was Otaru wine! The breakfast was also great, so I'm glad I stayed there.
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Response from Property: Dear Guest, Thank you very much for staying at our hotel. We would also like to express our sincere gratitude for taking the time to post a review. We apologize that the size of the room did not meet your expectations. However, we are very happy to hear that the high ceilings contributed to a comfortable stay. We are relieved to hear that the room was spacious enough for sleeping. Thank you for also being satisfied with the welcome free drink and breakfast. We are very happy that you enjoyed the Otaru wine and breakfast. We will continue to strive to improve our service so that our customers will be satisfied. We hope you will use our hotel again when you visit Otaru. We look forward to seeing you. Thank you very much for your continued support. UNWIND HOTEL & BAR Otaru Takabatake
Steven28
Superior King Room
Stayed in Jun 2024
Family
8 review
4.0/5
Very Good
Posted on Aug 3, 2024
The hotel has a good location near the Otaru Canal. There is wine for sale on the first floor of the hotel for bartending. The rooms are clean and well-equipped. Western-style meals are provided for breakfast, and homemade Western-style pastries and drinks are rich and delicious.
Original TextTranslated by Google
Response from Property: Thank you for staying at our hotel. We thank you again for taking the time to write your review. We're glad you enjoyed the atmosphere of our hotel. We hope you enjoy breakfast and bar time. If you have the chance to visit Otaru again, please visit our hotel again. Our staff looks forward to welcoming you again. UNWIND HOTEL & BAR OTARU STAFF Mana
Guest User
Standard Double Room
Stayed in Jun 2024
Couples
2 review
5.0/5
Outstanding
Posted on Aug 21, 2024
A very classic hotel. The room has a high ceiling, but it's so small that you can barely open a large suitcase, and the TV is compact. The shampoo and conditioner are very good and make my dry hair smooth, which is perfect for me!
Original TextTranslated by Google
Response from Property: Thank you very much for choosing UNWIND HOTEL & BAR OTARU from among the many accommodation options available. We would also like to thank you for taking the time to leave a review. We are very pleased to hear that you enjoyed our classic atmosphere. We apologize for any inconvenience caused regarding the space in your room. We will take this into consideration for future improvements. We are also pleased to hear that you enjoyed our shampoo and conditioner, and are pleased that we were able to provide products that are suited to you. We look forward to welcoming you back. UNWIND HOTEL & BAR OTARU Takahata
Guest User
Standard Double Room
Stayed in Jun 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jul 28, 2024
I parked at the Times parking lot behind Seven Eleven! The staff was friendly, the room was clean, the water pressure was good, and the bathroom was bright and nice! I originally brought my own amenities, so I left them there, but they looked nice! Thanks to you, I had a fun trip to Otaru! Thank you!
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Response from Property: Thank you very much for staying at our hotel. We would also like to express our gratitude for taking the time to leave us a review. Our hotel has 5 parking spaces, but we do not accept advance reservations and parking is on a first-come, first-served basis. If the hotel parking lot is full upon arrival, we will help you find a nearby paid parking lot and guide you there. If there is any inconvenience, please let us know at the front desk. We are very glad that you had a good time at our hotel. We sincerely look forward to your visit again. UNWIND HOTEL & BAR OTARU Staff Konoka
Guest User
Unwind Loft Room
Stayed in Jun 2024
Family
2 review
4.7/5
Amazing
Posted on Jul 25, 2024
Historic exterior, stylish interior The hotel decoration is very beautiful and the room has plenty of space Good place to check in to the hotel The location is excellent, very close to the canal, and parking spaces are available for guests at the same time.
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Response from Property: Thank you very much for staying at our hotel. We would also like to take this opportunity to thank you again for writing a review of our hotel. We are delighted that you loved your stay at our hotel. We look forward to welcoming you again. Unwind Hotel&bar Otaru Staff Jun
38zaki
Standard Double Room
Stayed in Dec 2024
Couples
3 review
5.0/5
Outstanding
Posted on Jan 13, 2025
The hotel's exterior was stylish. It's located in the center of Otaru, so you can walk to LeTAO, Sushi Street, Otaru Canal, etc. Breakfast was high tea, which was lovely and delicious. The stained glass in the dining area was beautiful. The room was simple with dark tones. There were wine glasses in the room, so you could buy wine at a nearby liquor store and drink it in your room. There was an Apple TV, so it was great to be able to watch whatever you wanted on TV. If I have the chance to visit Otaru again, I'd like to stay here again.
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Response from Property: Thank you for staying at our hotel. We would like to thank you for taking the time to write a review. We are honored to receive so many compliments about our hotel. The stained glass in the restaurant is the same one that was there when the building was constructed. We are pleased that you enjoyed it. Although the restaurant does have fixed closing days, it is open for lunch and dinner, so please be sure to visit our hotel the next time you come to Otaru. We look forward to welcoming you again. UNWIND HOTEL & BAR Otaru Yoshida
Guest User
Standard Double Room
Stayed in Jun 2024
Couples
3 review
5.0/5
Outstanding
Posted on Jul 28, 2024
The facilities were clean, the atmosphere was good, and I was very satisfied with the welcome drink. It was nice that there was a terrace, but I think it would have been better if the weather was better.
Original TextTranslated by Google
Response from Property: Thank you very much for staying at our hotel. We would also like to express our gratitude for taking the time to leave us a review. We are glad that you were satisfied with our hotel's atmosphere, service, and terrace. We hope you will visit us again on a nice day. We sincerely look forward to your visit again. UNWIND HOTEL & BAR OTARU Staff Konoka