Otaru Hotels with Gym

We booked this hotel again after a very pleasant stay years ago, despite the price being on the higher side for our travel dates. Unfortunately, this visit did not meet our expectations due to miscommunication about pricing. Somehow, it wasn’t stated in my booking that I was traveling with a child, I carefully clarified with both the hotel and the agent weeks before arrival about extra charges. I received confirmation of the exact nett amount to top up and decided not to cancel. However, upon arrival, we were informed of a different price—an additional $300+ for my child, despite not needing an extra bed. Our check-in was badly delayed, as we arrived late at night with a child and had to sort through this issue. I had to present all the email confirmations from the hotel and the agent to resolve the situation, which was frustrating and unnecessary after such thorough prior communication. On a positive note, the hotel’s location remains excellent. It provides direct access to the airport via a nearby station and is just one stop away from Otaru Canal, making it convenient for travelers. While the location is undoubtedly a highlight, the inconsistency in communication and lack of clarity about pricing policies overshadowed the experience.

We absolutely loved this ryokan experience! Stayed for 2d1n as a couple and absolutely loved the place! We booked the room with the private onsen and it was a lovely small space on the 2nd floor we could enjoy privately. The onsen is not too big, maybe 1.5 x 1.5 meters, but it was spacious for the two of us. We also found out that you can book a 45 minute slot for a separate private onsen for about ¥2200, which we may have done instead, had we known about it before booking. The japanese-style room was comfortable and had the usual amenities provided, alongside other nice additions like lotions and creams. The staff helped us to set up our futon (japanese-style bed) after dinner, and it was overall a very comfortable experience. The staff are super friendly and service was incredible. We got the dinner and breakfast package and the food was excellent. We had to choose both the dinner slot in advance, and it is first-come-first-serve. Dinner was served to us in the room over 1.5h and was a really amazing 12-course meal with instructions on the eating order. Breakfast was more standard, but still nice, we took it in the dining hall. The lounge is open till 10pm and we could take drinks and refreshment freely, including some small snacks and soft drinks. But they stop serving beer at 9pm. The onsens also have mini-fridges with free popsicles. There is also an outside area you can access from 3pm - 9pm that serves hot coffee and wine, with free marshmallows you can roast on the outside firepit. It was really nice. The garden is by far the nicest part of the hotel, it is really big and well decorated, with many nice places for photos and to enjoy a hot drink from the lounge. The space is quite large and might take about 20 minutes to fully explore. The only downside I can think of is that the location is quite hard to access. We chose to get to and from the ryokan by taxi, but there is also a shuttle bus service, from what I understand. When we arrived, the reception told us that there would be a shuttle bus leaving at 10:45 to Otaruchikko station. We still ended up requesting a taxi from the front desk though, which they were happy to help us book (I couldn't get any taxis by cab in the location). Overall a really amazing stay that we would absolutely recommend. The price tag might seem high for a ”3 star” hotel, but the ranking is deceptive, we absolutely had a 5 star experience. Cheers! disclaimer: information is accurate as of 31 may, will try to provide info in as much detail as possible :)

The staff at the reception speaks fluent English, which is good. Sth dramatic happened after I checked in. Somehow my suitcase cannot be unlocked,though I knew the key number. So I had to call reception for help, luckily they do have the tool to open the suitcase, but I was told to wait because someone else were using it and I was supposed to be called after the reception got the tool. Waited whole night long, with no phone call, and had to check out the next morning with my broken suitcase. So if you find your suitcase cannot be opened, go find reception immediately or u might not get the chance to use the tool, haha

I walked into the hotel disappointed as the parking B1 floor was dimly lit, not very welcoming. The lobby is fine, and the room is also fine. What really surprised me was how homey this hotel feels. They give out freshly cooked ramen and ice cream every night next to the onsen, in addition to Yakult-like probiotic drink every morning. The buffet breakfast is the best one I’ve had in this whole Hokkaido trip. Good selection of food, and they don’t serve anything they are not good at serving. They include grilled scallops, 2 types of soup, typical Hokkaido seafood bowl, etc. The natural onsen is a bit small but sufficient. Out of 4 hotels I’ve stayed in Hokkaido this trip, I miss this one the most although it is quite old. First impression is meh, but the stay experience was fantastic.

　Amenity is a simple hotel that saves the waste to take next to the front desk, so I think it is not enough to ask for a 5-star or 4-star hotel. It's just a new and clean hotel that is much more calm than a normal business hotel. Some pack prices with breakfast are very reasonable depending on the site. The location is very quiet because it is located in line with the former Bank of Japan building, not along the canal. It is close to the mall shopping street, so it is close to the sushi shop, the cake house in Hanazono town and the shinkuraya. There is also Lawson next door. The parking lot can be deposited from 13:00 before check-in, so it is ideal for sightseeing such as the canal, the must-see Otaru Art Village, and the Otaru City Literature Museum. As soon as you leave the canal, you will see a local-priced shop that is not a tourist price, and I think the location is wonderful. In addition, the view from the hotel room overlooking the harbor was wonderful. We were in a smaller condition, extra bed, in a not large room, but we were very comfortable. I think it's also because the door is thick or I can't hear the sound of other rooms at all. However, the bath in the room is small. Instead, the large communal bath on the top floor is not a hot spring, but the view is good and clean. It is also a good impression that the lockers that can be used were restricted so that they would not be crowded, probably because of corona measures. Breakfast buffet does not include fish * or crabs that tourists to Hokkaido are looking for. Still, it is delicious with local vegetables and Alice Farm jams. The menu is more Western than Japanese, but there are many warm foods and it warms up even in snowy Otaru. Thickly sliced bacon and steamed vegetables were very delicious. Also, the staff was young and I liked it very much even though it was crispy. The front desk staff guided me in the snow when I entered the parking lot. It was also active at the breakfast venue, so it seems that it will help where human hands are needed. It is also advanced as a business hotel that can calm down with a lot of new indirect lighting. We recommend that the husband of the corner-style liquor store, which is located at the edge of the arcade after dinner, is the most friendly and friendly if you drink a glass of sake. You can interact with people I will. We used travel support. Payment is １ Each person 3,300 yen with a coupon of 3,000 yen, so it is actually 300 yen. It was a sorry cost. I still want to use it.

Good hotel stay with plenty of extra amenities and storage to make your stay comfy. Smoking area for smoking guests stinks the whole lobby as you walk through reception to the lift, which is a shame. It is a non smoking hotel. Close to the sightseeing spots and about 10 mins walk to JR Station and supermarket.

Amazing location (10min walk from JR Station, 12-15min walk to main shopping street), great view facing the canal. Staff were very friendly. Overall facilities seemed old but very clean and well maintained. I would recommend this hotel to others!

we made a short trip to Otaru to visit some of its good izakayas, we took a room with 4 beds, it was a nice surprise the distribution of the spaces in the room. Our room had two almost separate areas, in the main area two beds and a couch, the second area was a small terrace with the other two beds, the access to the terrace was a staircase in the room. the terrace was a very pleasant space, even though it is not possible to stand in the terrace area because the ceiling is very low, the terrace gives an air of independence being in the same room, each bed has its space to recharge the cell phone and has an independent lamp. our room had an elegant glass balcony with a beautiful view. the shower area is very elegant with a fairly modern and clean design. the television system was fun too, our room had a projector with a very good video quality I really liked my stay at the hotel and I hope to stay there again soon

I almost always take care of Mr. Ocent when I go to Otaru. I usually book a twin room, but this time I used travel support, so I rushed to make it a deluxe twin. It was nice and awesome, but it's a little disappointing that a new hotel was built nearby and the view on the sea side was blocked. The staff at the front desk and lounge were also very polite. The cleaning staff passing each other through the corridor 々 and greetings are very pleasant (the same every time I stay) It is convenient to go anywhere for meals and sightseeing. You can go through the arcade to Otaru Station, so it's very helpful when the weather is bad. The food in the hotel is very delicious and it's a really recommended hotel.