Best Business Hotels in Otaru

We booked this hotel again after a very pleasant stay years ago, despite the price being on the higher side for our travel dates. Unfortunately, this visit did not meet our expectations due to miscommunication about pricing. Somehow, it wasn’t stated in my booking that I was traveling with a child, I carefully clarified with both the hotel and the agent weeks before arrival about extra charges. I received confirmation of the exact nett amount to top up and decided not to cancel. However, upon arrival, we were informed of a different price—an additional $300+ for my child, despite not needing an extra bed. Our check-in was badly delayed, as we arrived late at night with a child and had to sort through this issue. I had to present all the email confirmations from the hotel and the agent to resolve the situation, which was frustrating and unnecessary after such thorough prior communication. On a positive note, the hotel’s location remains excellent. It provides direct access to the airport via a nearby station and is just one stop away from Otaru Canal, making it convenient for travelers. While the location is undoubtedly a highlight, the inconsistency in communication and lack of clarity about pricing policies overshadowed the experience.

The staff at the reception speaks fluent English, which is good. Sth dramatic happened after I checked in. Somehow my suitcase cannot be unlocked,though I knew the key number. So I had to call reception for help, luckily they do have the tool to open the suitcase, but I was told to wait because someone else were using it and I was supposed to be called after the reception got the tool. Waited whole night long, with no phone call, and had to check out the next morning with my broken suitcase. So if you find your suitcase cannot be opened, go find reception immediately or u might not get the chance to use the tool, haha

I walked into the hotel disappointed as the parking B1 floor was dimly lit, not very welcoming. The lobby is fine, and the room is also fine. What really surprised me was how homey this hotel feels. They give out freshly cooked ramen and ice cream every night next to the onsen, in addition to Yakult-like probiotic drink every morning. The buffet breakfast is the best one I’ve had in this whole Hokkaido trip. Good selection of food, and they don’t serve anything they are not good at serving. They include grilled scallops, 2 types of soup, typical Hokkaido seafood bowl, etc. The natural onsen is a bit small but sufficient. Out of 4 hotels I’ve stayed in Hokkaido this trip, I miss this one the most although it is quite old. First impression is meh, but the stay experience was fantastic.

Good hotel stay with plenty of extra amenities and storage to make your stay comfy. Smoking area for smoking guests stinks the whole lobby as you walk through reception to the lift, which is a shame. It is a non smoking hotel. Close to the sightseeing spots and about 10 mins walk to JR Station and supermarket.

Amazing location (10min walk from JR Station, 12-15min walk to main shopping street), great view facing the canal. Staff were very friendly. Overall facilities seemed old but very clean and well maintained. I would recommend this hotel to others!

we made a short trip to Otaru to visit some of its good izakayas, we took a room with 4 beds, it was a nice surprise the distribution of the spaces in the room. Our room had two almost separate areas, in the main area two beds and a couch, the second area was a small terrace with the other two beds, the access to the terrace was a staircase in the room. the terrace was a very pleasant space, even though it is not possible to stand in the terrace area because the ceiling is very low, the terrace gives an air of independence being in the same room, each bed has its space to recharge the cell phone and has an independent lamp. our room had an elegant glass balcony with a beautiful view. the shower area is very elegant with a fairly modern and clean design. the television system was fun too, our room had a projector with a very good video quality I really liked my stay at the hotel and I hope to stay there again soon

I almost always take care of Mr. Ocent when I go to Otaru. I usually book a twin room, but this time I used travel support, so I rushed to make it a deluxe twin. It was nice and awesome, but it's a little disappointing that a new hotel was built nearby and the view on the sea side was blocked. The staff at the front desk and lounge were also very polite. The cleaning staff passing each other through the corridor 々 and greetings are very pleasant (the same every time I stay) It is convenient to go anywhere for meals and sightseeing. You can go through the arcade to Otaru Station, so it's very helpful when the weather is bad. The food in the hotel is very delicious and it's a really recommended hotel.

I stayed here with my wife to celebrate my 60th birthday. It's about a 10-minute walk from Otaru Station, faces the canal, and has a very nice atmosphere. The first time we stayed here was in January 2014, when there was snow like this time, but this is my third time staying here, including June 2019. This year, due to the COVID-19 pandemic and heavy snowfall, we basically stayed indoors for two nights and three days. However, this inn was as warm (of course it was warm) and provided a space that was relaxing for both body and mind, just as I expected. In particular, I will focus on the samue (work clothes). Since many of the guests use them, it didn't feel strange and I didn't have to change clothes every time I moved around the building, so it was very comfortable for staying indoors. As a result, I felt like I spent more time relaxing in the lounge area than in my room, and the entire inn felt like my own room. Also, the staff members I met here and there greeted me with hospitality, and I felt at ease because I felt that this was preventing non-guests from entering. Speaking of safety, infection prevention measures are required at this time, and in addition to alcohol disinfection, ultraviolet sterilizers and masks are provided in the bathroom, and other detailed measures have been taken. As for the food, the breakfast was excellent in both taste and menu and can be enjoyed by people of all ages and genders. Due to the influence of COVID, there was no large platter, but the menu was abundant and I was able to enjoy it slowly while looking at the Otaru Canal. On the other hand, dinner was prepared at the inn for both nights. It was very delicious, but it was a little disappointing that there was not much meat (or rather, there was almost none). Maybe they were thinking about my age of 60... The room. This time I chose a room with a balcony. Because of the snow, I couldn't do anything there, but I used it to cool down a little after the bath and enjoy the view. There was a hammock for summer, so summer may be the real thing. Anyway, it was a very good trip this time. I would like to visit Furukawa again.

　I have stayed in Otaru town several times, but this time I stopped by Otaru Tenguyama Ropeway to get a panoramic view of Otaru City from a high place, and then moved sideways and arrived at the hotel. I parked my car in the parking space near the entrance. When you enter the entrance, there is an automatic thermometer, spray the disinfectant in your hand, and take a break in front of the front desk to wait in line. I entered the twin room in room 2809 on the 8th floor. The indoor facilities were as complete as the general hotel. From the window, I could see the road next to the hotel and the nearby mountains. A friend who lives in Sapporo booked dinner at the restaurant on the first floor in front of the hotel front desk, so I had a dinner with my friends. It wasn't crowded, so I was able to enjoy the course meal slowly while talking. There was an indoor pool and fitness in the building, but it was not available because it was only one night. Many school excursion students stayed there, so there were quite a few young people at the souvenir shop. Breakfast was buffet style at the restaurant on the 2 floor. I was full because I had a lot of food. I went to the public bath first thing in the morning, but there were few people and I put it in comfortably. After checking out and leaving the hotel, I climbed up and saw the loop road, the Asatogawa Dam and the autumn leaves, and then went home. It was a wasteful resort type hotel for one night.

The residence in Otaru is the most satisfying residence during the trip to Hokkaido! The price of an average hotel per capita can live in a two-story Japanese homestay. The interior of the room is very clean and tidy. The decoration style is Japanese. It can be seen that the boss's family has a good aesthetic and loves the house. Special thanks to the boss family! A group of people arrived at Xiaoyan on New Year's Eve. The restaurant was all closed. When they were going to the convenience store to deal with it, the proprietress learned that we were hungry and cold all the way and made dumplings and hot pot for us. It was super delicious and the ingredients were very fresh. Very unforgettable New Year's Eve memory 🎆 By the way, it is very convenient to take bus No. 11 from Otaru Station. It is a few steps to the beach. It is very sensational. It takes two steps to walk along the beach to the Otaru Aquarium (you can buy tickets in cash). It is recommended to use this place as a place to visit Xiaoyan and Yuanyan. Booking one night is definitely one of the things I regret most on this trip. 😂