Oswestry

Excellent service in hotel and restaurant. Nothing to much trouble. Friendly and inviting. Room so comfortable and spotlessly clean.

We spent one night here before a hospital appointment at Gobowen orthopaedic. There is a large carpark and several spaces for disabled visitors, welcoming, friendly staff, a large ground floor room which was very comfortable and clean. Evening meal and breakfast are served in Oswalds Cross Inn which is next door. The food choice was the normal Premier Inn menu, well cooked and quickly served by helpful, cheerful staff. Cooked breakfast was individually prepared to whatever choice and quantity you wished. It was an improvement on the ready cooked in most PIs. The breakfast buffet was also good. Although there is road and construction work close by this did not detract in a way from a comfortable experience.

This Premier Inn has gone seriously downhill and looks like it is closing. I spoke to staff and they have confirmed that it is to close, but the exact date is unknown. The decor is tired and worn, carpets are threadbare and it could to with a huge refurbishment. which it is unlikely to get. The attached pub the Oswolds Cross is equally run down with only one lager on tap and no bitter and VERY limited drinks. Overall do not waste your hard earned money on staying here. It is only the tradesmen staying there during the week which is keeping it open.

Nice comfortable bed but the hotel itself is in desperate need of an upgrade or at least a lick of paint. Walls are scratched and looking old. Check in wasn't great as the girl didn't take an interest in us. Long wait at breakfast even though it was quiet.

Absolutely excellent!! We were travelling with two children and everything was made so easy for us by the excellent people working so hard here. The staff team at breakfast were amazing, the quality of food was excellent, they were so lovely and the whole experience was perfect. Alfie and Sofia made us feel really welcome and looked after us so well, Cody the chef made our breakfast to order and it was delicious. My sons ate so much, it was unbelievable. I really am so grateful to the staff team who made our experience so wonderful, we are very grateful and will be back!!! From Megan and family

Another lovely breakfast here ..amazing service and lovely food would definitely recommend......the staff ..Alfie...soph ...and cody ...we're great as always ...best place to go for breakfast..................................