Upstairs Hotel
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All properties in Oostende

Upstairs Hotel

Hertstraat 15, Oostende, West-Flanders 8400, Belgium
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hotel overview picture
Highlights
Delicious breakfast
Lots to do
Ideal location
Pets welcome
Amenities
Golf Course
24-Hour Front Desk
Luggage Storage
Bar
Table Tennis Room
Meeting Room
Business Center
Multi-Function Room
All amenities
Property Description
With a stay at Upstairs Hotel in Ostend (Ostend City Centre), you'll be steps from Ostend Beach and 3 minutes by foot from Ensor Museum. This beach hotel is 0.1 mi (0.2 km) from Statue of Marvin Gaye and 0.1 mi (0.2 km) from Casino Kursaal.
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8.5/10
Very Good
Cleanliness8.7
Amenities8.3
Location8.5
Service8.5
All 75 reviews
Surroundings
Airport: Ostend–Bruges International Airport
(4.8 km)
Train: Ostende / Oostende
(1.3 km)
Train: Blankenberge
(22.2 km)
Landmarks: Plage d'Ostende
(<100m)
Landmarks: The Crystal Ship
(140m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Small Room
11

Small Room

2 Single bed
Has window
Non-smoking
Private bathroom
Refrigerator
Towels
Private toilet
Room Details
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Penthouse
12

Penthouse

1 Queen bed
Non-smoking
Private bathroom
Refrigerator
Ocean view
City view
Room Details
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Medium Room with Street View
8

Medium Room with Street View

1 Queen bed
Non-smoking
Private bathroom
Refrigerator
City view
Towels
Room Details
Check Availability
Medium Room
7

Medium Room

2 Single bed
Non-smoking
Private bathroom
Refrigerator
Towels
Private toilet
Room Details
Check Availability
Large Room with Streetview
10

Large Room with Streetview

1 Queen bed
Non-smoking
Private bathroom
Refrigerator
City view
Towels
Room Details
Check Availability
Large Room
7

Large Room

1 Queen bed
Non-smoking
Private bathroom
Refrigerator
TV
Towels
Room Details
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Extra Large Room
6

Extra Large Room

2 Single bed and 1 Queen bed
Has window
Non-smoking
Private bathroom
Refrigerator
Towels
Private toilet
Room Details
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Guest Reviews

8.5/10
Very Good
75 reviews
Verified Reviews
  • Cleanliness8.7
  • Amenities8.3
  • Location8.5
  • Service8.5
Average for similar properties in Oostende
Most Mentioned
AI Summary
Consistently friendly staff, excellent location near the beach and amenities, unique industrial decor, spacious rooms with Nespresso coffee machine, and a wide variety of delicious breakfast options are highlighted.
X‍W‍a‍n‍g
May 30, 2025
The room does not provide toothbrushes or slippers. Is it worth the price?
Original TextTranslation provided by Google
E‍k‍r‍e‍m
November 21, 2024
War sehr gut
Translate
T‍r‍a‍v‍e‍l‍3‍2‍3‍2‍0‍4‍5‍7‍3‍0‍5
April 14, 2025
a superb hotel in the city, next to the beach and yet in the city center, excellent location, super friendly staff from the reception to the breakfast room and the rest. nice rooms with a original touch. the breakfast is worth 4 stars and has all you can wish for.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
July 11, 2025
We stayed here during a cycle tour of Flanders. The hotel has a modern hostel vibe, industrial styling with lots of concrete, bricks and metalwork, located just off the promenade. The hotel is a standard layout, despite its name the reception, bar and dining room are on the ground floor. The staff there were lovely and helpful. We were able to store our bikes securely in the basement. Our bedroom was on the third floor (I think), accessible by lift. The room was clean and the bed comfortable. Our en-suite had a shower rather than a bath. We had a drink at the bar before bed but didn't dare go on the slide. We didn't have breakfast as we thought it was a touch expensive at €20 each, the reception staff were happy to direct us to a local bakery. We would be happy to stay here again.
k‍m‍m‍m‍m‍m‍m‍m‍m‍m‍m‍m‍m
December 17, 2024
Very funky hotel but sadly my room had bedbugs. The bites appeared on my back during the next day - they can only have come from here as I slept in my own bed before and after this one night. Please try and sort this problem out, I had to spend a fortune on bed bug spray when I got home as I was terrified I had brought them home .
c‍a‍s‍t‍l‍e‍c‍a‍r‍n‍e‍y
June 3, 2024
We spent two nights here and it was a great hotel that was particularly child friendly. The bar area has a slide with bean bags, table tennis, a pool table and an old arcade machine and all of these are absolutely free ! So the children can easily play within view whilst you relax. The breakfast was excellent and definitely worth the money. There is an indigo car park, which you do have to pay for nearby. If you look for the underground entrance about four streets on the left past the hotel and then park back near the exit to the car park. When you get back to street level you will outside the hotel itself so carrying your luggage will be easier. We made the mistake of leaving some medication at the hotel and the hotel were very helpful about this and answered our emails very quickly which put our minds at rest. Overall it is an excellent, clean, child friendly hotel with great staff and I would recommend it without hesitation. We will definitely be returning.
j‍o‍o‍p‍1
August 29, 2024
We loved this hotel. While booking and reading about the hotel, we were slightly concerned that it would be a bit too “funky” (we are in our 60s and 70s), but it was definitely a nice place to stay for all ages. First of all, we had requested a low floor room, and the request was well taken into account, which is not the case in all hotels. We had booked a big room and it was really wonderful. The room was nice, with separate bathroom and toilet, and with a wooden (or fake wooden) floor, which we always appreciate. Much cleaner and nicer than all those carpet floors in many places. Reception staff was kind, polite, quick and knowledgeable. Breakfast was outstanding. The bar in the evening was very pleasant. Location is excellent. Some minor points we did not like (and hence the 4 “star” rating) were the following. The mattress was very hard, for us too hard, but some people might like it. The floor in the shower was too slippery, this can easily be avoided by other materials. The shower was already narrow, and with the (unnecessary) soapdish attached to the wall it became even narrower. There was space enough for a larger shower. When we came back to the room after 3 PM, it was still not cleaned (the ”YES” sign to request cleaning was put up before 10 AM). Understandable, because it was a very busy Friday with lots of changes, and a basket was put in front of the door later with new towels etc … All these were minor issues, and we will certainly return to this place.
u‍k‍_‍h‍o‍t‍e‍l‍_‍e‍x‍p‍e‍r‍t
January 19, 2024
Hipster Hotel, very close to all the action and a short walk from the train station. Staff were friendly enough, and the lobby area has lots of cool features like a pit, slide, and dartboard. Unfortunately the rooms are a little uncomfortable. Quite small, no aircon, noisy (you hear every flush) and serviced by small corridors. Great WiFi and shower, OK breakfast. Probably would not return but fine if you're young and easily amused for a night or two. Certainly not in the summer as a lack of air might be unbearable.

Services & Amenities

Bar
Table Tennis Room
More Amenities
Internet
Parking
Business Services
Front Desk Services
Languages Spoken
Food & Drink
Public Areas
Health & Wellness
Activities
Facilities for Children
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: 15:00–24:00
Check-out: 01:00–11:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleBuffet
AgeFee
Children 17 years old and under
€13.50 (approx. NZD 26.14) per person
Adult
Buffet:€20.00 (approx. NZD 38.73) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs
Fee: Contact the property for details

Service Animals
Service animals are allowed on request

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the Hotel

  • Cash

Property Description

  • Number of Rooms: 96
With a stay at Upstairs Hotel in Ostend (Ostend City Centre), you'll be steps from Ostend Beach and 3 minutes by foot from Ensor Museum. This beach hotel is 0.1 mi (0.2 km) from Statue of Marvin Gaye and 0.1 mi (0.2 km) from Casino Kursaal.

Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services. Additional amenities at this hotel include an arcade/game room and a banquet hall.

Grab a bite from the snack bar/deli serving guests of Upstairs Hotel. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 11 AM for a fee.

Featured amenities include a business center, express check-in, and express check-out.

Make yourself at home in one of the 96 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.

Frequently Asked Questions

What are the check-in and check-out times at Upstairs Hotel?

The check-in time at Upstairs Hotel is 15:00-24:00 and the check-out time is 11:00.

Are pets allowed at Upstairs Hotel?

Yes, Upstairs Hotel is a pet-friendly hotel, but it is best to call ahead to confirm.

How much does it cost to stay at Upstairs Hotel?

Prices at Upstairs Hotel are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

Which airport is closest to Upstairs Hotel?

Ostend–Bruges International Airport is the closest airport to Upstairs Hotel, and it is about 13 mins from hotel by car (4.8 km).

What is the cancellation policy for Upstairs Hotel?

The cancellation policy for Upstairs Hotel varies depending on the type of room and booking conditions.

About This Property

Nearest AirportOstend–Bruges International Airport
Distance to Airport4.8KM
Nearest Train StationOstende / Oostende
Distance to Train Station1.3KM
Average Price FromNZD301
Hotel Star Rating3