Guest User
January 29, 2023
I used Yakushido Onsen. I had no complaints about the facility or the hot spring facility staff. However, in the changing room of the women's bath, there was a person who was reserving a spot by placing towels and combs in front of the sink chair. I noticed that it was there, but no one was sitting there, so I used it and dried my hair, but the owner, a regular customer, came next to me and snatched the things I had placed there, used my personal belongings to harm me, and slammed it into the empty seat next to me, causing me to place my personal belongings there. It hurt, I was very surprised, and I felt very scared, my body froze, I felt scared and trembling, and it became a psychological trauma. I immediately left the changing room and locked myself in a private room to calm down from the fear and trembling. I'm scared of people like this coming and going frequently, so even though the hot spring is good and the facility is nice, I'm scared of the regular customer's presence and have painful memories, so I'm disappointed that it will be difficult for me to use this facility in the future. When I told the facility about this, the staff listened to me and my fear subsided, and after that, it was difficult for me to feel healing and safe. I was also scared of encountering that person again, so it was difficult for me to use the hot spring, so I gave up and left early. The staff at the facility listened to me carefully. I am very grateful for that. However, since it is possible that this person may be there again, I have had an experience that is so traumatic that my body still trembles, so it is difficult for me to use the facility. I have not had a bad experience with the hot spring or the staff at the facility as far as I have used it. I feel scared when I think that there are people who will harm others, so it has become difficult for me to use it. It is a facility's equipment, and I think that destroying things will be a problem, so my personal hope is that it should be a place where people who come here feel comfortable and refrain from hitting things. I think that there are all kinds of people, so I think it is unavoidable, and I feel that it is wrong to ask them to accommodate me, so if I am afraid of being harmed, I think it is fine if I can just refrain from using the facility. I think that other people will use it, so I told the front desk with all my thoughts so that others do not have to have the same experience as me. I thought that the person who harmed me was also rude to the facility staff who are trying to make Yakushido Onsen a good place. I also think that there are some kind people among the regulars who like Yakushido Onsen and visit there. I think that there are the majority of people like that. However, if you are unlucky, you may have a traumatic experience like me. If I imagine using the facility again, the trembling comes back to me and it has become a trauma, so it is difficult for me to use the facility. I think that there may be people who will have a trauma that is even more unforgettable than me. I would like them to at least tell me that they were unhappy about the space being taken up, if they are unhappy. I think it is unreasonable to take up space by leaving things there even though you are not using them. Furthermore, I think it is absolutely unacceptable to vent their anger over it. Am I right in saying that you were angry because you were using the space even though you had placed your things there? So am I right in saying that you slammed it on the person, slightly grazing their body and harming them, and attacked them? If you are not at fault, should I have said, "Please accompany me to the front desk now?" If you hate it that much, why don't you put up a sign saying that you are not allowed to use this place because it is taking up space? If that is the right thing to do, why don't you ask the front desk staff for permission? I think the basic rule is to make compromises so that a large group of people can use the facility comfortably. I think there are people who feel uncomfortable being there because of the behavior and attitude of one person like that. I don't like this kind of behavior, so I told the front desk as a proper response. I told the front desk because I think that if I forgive the person who harmed me, other users may feel uncomfortable. With my personality, if there is no response from people like this, I will be scared and traumatized, and it will be difficult to use the facility because I think they may harm me again. If there are people who throw things like this or harm their bodies, I think there may be people who have psychological trauma like me when they use the facility. I think that it will become an unforgettable trauma or a pathological wound later on depending on the age of the person who was harmed or the personality of the person who was harmed. I feel sorry for the facility that cannot choose its users, but I think that some people will find it difficult to use the facility if there is no specific response to such people. Still, I can't say that I go to hot springs and facilities because they are nice places, unfortunately. Of course, there are probably days when there are no such people, and there are people who use the facility without worrying about it, but I think that everyone has their own way of thinking and perception. I was unlucky enough to encounter such a person, and everything else was good, so it's difficult for me to say that this is a facility I would like to visit again.
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