Guest User
November 23, 2024
Usually, one goes to a hot spring for relaxation and delicious food, but this hotel completely disappointed me.
Shortly after checking in, they told me to make all of my reservations for dinner and lunch, menu orders, and family bath reservations using a mobile order from a QR code.
I had to contact the front desk via an external 090 number. This is a hotel that was renovated and rebuilt five years ago, and it seems they are barely managing with the minimum number of staff.
The food was also terrible. Whether it was Western or Japanese food, it was just too salty. The "imo-ko soup" served as a local dish was the color of soy sauce and was pitch black. So salty!!!
Although grilling the steak was a performance in front of the customers, the flames were so dangerous and scary. The information posted by your company was good, but the actual situation was terrible. This hotel is not suitable for middle-aged and elderly people.
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