Mercure Tokyu Stay Osaka Namba
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All properties in Osaka
Mercure Tokyu Stay Osaka Namba
No.20 of 4-Star Select Hotels in Osaka
2 Chome-2-4 Nishishinsaibashi, Chuo, Chuo Ward, Osaka City, Osaka Prefecture 5420086, Japan
Show on map
We Price Match
Last booked 6 mins ago on our site
Highlights
Ideal location
Varied breakfast
Cozy roomsAmenities
Fitness Room
24-Hour Front Desk
Luggage Storage
Restaurant
Taxi booking service
Wi-Fi in Public Areas
Guest Laundry
English
All amenities
Property Description
Mercure Tokyu Stay Osaka Namba is centrally located in Osaka, a 4-minute walk from Dotonbori and 12 minutes by foot from Namba Grand Kagetsu Theater. This hotel is 1.8 mi (3 km) from Tsutenkaku Tower and 1.9 mi (3 km) from Kyocera Dome Osaka.
Show more
8.9/10
Very GoodClean and quiet room. Stayed on the 11th floor. Alot of amenities in the room.
All 1,932 reviews
Surroundings
Metro: Namba
(480m)
Metro: Shinsaibashi
(630m)
Airport: Osaka International Airport
(16.4 km)
Airport: Kobe Airport
(39.2 km)
View on map
Overview
Rooms
Guest Reviews
Services & Amenities
Policies
6
Privilege Family Room with 2 Extra Bed and Washing Machine
1 Queen bed and 2 Single bed
41m² | Floor: 3-18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Bathtub
Refrigerator
Daily housekeeping
Check Availability
9
Superior Room With 2 Single Beds And Washing Machine
2 Single bed
25m² | Floor: 3-13
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Bathtub
Refrigerator
Daily housekeeping
Check Availability
9
Superior Room With 1 Queen Size Bed And Washing Machine
1 Queen bed
25m² | Floor: 14-18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Bathtub
Refrigerator
Daily housekeeping
Check Availability
4
Standard Room with 2 Single Beds
2 Single bed
23m² | Floor: 3-16
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Bathtub
Refrigerator
Daily housekeeping
Check Availability
5
Standard Room with 1 Queen Bed
1 Queen bed
21m² | Floor: 3-18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Check Availability
8
Privilege Room With 2 Single Beds And Washing Machine
2 Single bed
26m² | Floor: 14-17
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Bathtub
Refrigerator
Daily housekeeping
Check Availability
8
Deluxe Room (Twin With 1 Extra Bed) And Washing Machine
2 Single bed and 1 Single bed
30m² | Floor: 3-13
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Bathtub
Refrigerator
Daily housekeeping
Check Availability
9
Duplex Suite Room with 2 single beds and Washing Machine
2 Single bed
44m² | Floor: 18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Bathtub
Refrigerator
Daily housekeeping
Check Availability
8
Privilege Family Room with 1 Queen Bed and Washing Machine
1 Queen bed
41m² | Floor: 3-18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Bathtub
Refrigerator
Daily housekeeping
Check Availability
8
Premium Room With 2 Single Beds And Washing Machine
2 Single bed
37m² | Floor: 17-18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Bathtub
Refrigerator
Daily housekeeping
Check Availability
10
Deluxe Room With 2 Single Beds And Washing Machine
2 Single bed
30m² | Floor: 3-13
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Bathtub
Refrigerator
Daily housekeeping
Check Availability
6
Deluxe Corner Room with 2 Single Beds and Washing Machine
2 Single bed
31m² | Floor: 3-14
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Bathtub
Refrigerator
Daily housekeeping
Check Availability
6
Privilege Family Room with 1 Extra Bed and Washing Machine
1 Queen bed and 1 Single bed
41m² | Floor: 3-18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Bathtub
Refrigerator
Daily housekeeping
Check Availability
4
Accessible Twin
2 Single bed
30m² | Floor: 3,5,7
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Bathtub
Refrigerator
Daily housekeeping
Check Availability
8
Privilege Room With 1 Queen Bed And Washing Machine
1 Queen bed
30m² | Floor: 14-18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Bathtub
Refrigerator
Daily housekeeping
Check Availability
Hide Room Types
Guest Reviews
8.9/10
Very Good
1932 reviews
Verified Reviews- Cleanliness8.8
- Amenities8.7
- Location9.2
- Service8.8
Average for similar properties in Osaka
Chen SiWei
June 27, 2025
M Tamura and Takara ( hope I did get the correct name) was very helpful when we checked in on 23 June.
Room is cleaned and the hotel is very near and accessible to Shinsaibashi and Dontonburi.
Highly recommended.
Anonymous User
July 6, 2025
The moment we enter to our room smells so horrible and dirty, with the extra cockroach to,we went to the reception right away to cancel our 14days booking, but the hotel they don’t allow it. We don’t have a choice but to continue our fully paid accommodation. They transfer us to other room, but still it’s dirty. Staff most of them are not friendly. Housekeeping they are not really clean at all, we ask to change our beddings , but it seems like they don’t wash the bedsheets , we don’t want to stress ourselves on this hotel. We finish our 14 days of stay, unhappy guests here. The nice thing about this hotel is the location, only 1 minute of walk to Dotombori.
Anonymous User
June 26, 2025
Its all about location. Great stay except for few minor hiccups like the hotel is really dark. Lighting is very poor.
HappypillsPX
June 16, 2025
Great location, near to donnbori
Amazing selection of food around hotel
Cons: abit too dim even with all the light switched on
Pro: romantic , washer + dryer works perfectly well
Guest User
June 15, 2025
The hotel is new, clean and well situated. The best part is it has a family mart across the street and lots of eatery/ramen/izakaya patronised by locals around the hotel which you can find them easily on Google Map.
Nothing to complain except the corridor is a little dark.
Swet Ling
June 10, 2025
We stayed in a triple room. Overall, the room is clean and the beds are comfortable. Initially we were given a room with the carpet isn’t properly fixed to the floor, a hanging phone isn’t properly fixed to the wall and a toilet with malfunction bidet. We reported the issues to the reception and requested for a room change. They promptly attended to our request and arranged another room for us. The room is equipped with 2-in-1 washer & dryer and it is very convenient for us to do laundry. We will revisit this hotel if we go back to Osaka again.
FrequentTraveler
May 9, 2025
Third time staying in this hotel.
Very convenient & walking distance to Shinsaibashi, Dotonbori but still clean. Family Mart downstairs. Everything is lovely in this hotel!!
JeanK.
April 24, 2025
It was a pleasant stay. We took a triple bed room (Queen + 2 Single Beds) as we have a young adult child. Room has washing machine cum dryer which was very convenient for us.
Toilet has a main door that leads to separate WC and shower area, both with doors. Toothbrush, comb, bath salt (there’s bathtub for my room) and even body towel is provided.
The hotel has choice of limited housekeeping or full housekeeping but the catch is, you have to indicate before 11am.
The hotel has a dark theme which is cool but will appreciate if the rooms have brighter lights or even dimmer so we can choose the intensity of the brightness required.
Even the toilet is dim warm white, unable to put on makeup properly.
There’s pool table on the second floor for some fun family time. Note that Accor members are unable to clock in nights if they book via Trip.com
MAY WEN
April 19, 2025
Great location in the heart of the city centre Shinsaibashisuji, walkable distance to attractions such as dontobori. Easy to get around without any hassle . An enchanted nature + vintage theme interior hotel , it’s looks nice in the night with lighting on for photography . Room is spacious. Cleanliness of rooms is up to standard. Average buffet style breakfast.
Cons:
Hotel lobby toilet cleanliness
Insufficient lighting in room and too dim especially mirror areas
Services & Amenities
Most Popular Amenities
Fitness Room
24-Hour Front Desk
Luggage Storage
Restaurant
Taxi booking service
Wi-Fi in Public Areas
Guest Laundry
Fitness Room
Restaurant
Restaurant
Restaurant
Style: Buffet
Open for: Breakfast, Lunch, Afternoon tea
Dining options: Property guests only
More Amenities
Internet
Wi-Fi in Public Areas
Parking
Parking
Transportation
Taxi booking service
Front Desk Services
24-Hour Front Desk
Luggage Storage
Languages Spoken
English
Japanese
Food & Drink
Kiosk/ Convenience Store
Health & Wellness
Fitness Room
Public Areas
Elevator
Vending Machine
Non-Smoking Floor
Cleaning Services
Clothes Dryer
Laundry Detergent
Guest Laundry
Laundry Service (Off-Site)
Accessibility
Wheelchairs Available On-Site
Accessible Rooms Available
Safety & Security
Fire Alarm
Access Control System
Fire Extinguisher
Security Alarm
Smoke Detector
CCTV In Public Areas
Carbon Monoxide Alarm
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 11:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots and extra beds cannot be added.
Breakfast
TypeWestern, Japanese
StyleBuffet
Opening hours[Mon - Sun] 06:30-10:00 Open
| Age | Fee |
|---|---|
Children 5 years old and under | Free |
Children 6–17 years old | JPY 2,750 (approx. NZD 31.02) per person |
Adult | Buffet:JPY 2,750 (approx. NZD 31.02) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service Animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 20 years old
Paying at the Hotel
Property Description
- Opened: 2022
- Number of Rooms: 288
Mercure Tokyu Stay Osaka Namba is centrally located in Osaka, a 4-minute walk from Dotonbori and 12 minutes by foot from Namba Grand Kagetsu Theater. This hotel is 1.8 mi (3 km) from Tsutenkaku Tower and 1.9 mi (3 km) from Kyocera Dome Osaka.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless Internet access and shopping on site.
Enjoy a satisfying meal at CENTRE M(サントル エム) serving guests of Mercure Tokyu Stay Osaka Namba. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour front desk, laundry facilities, and a safe deposit box at the front desk.
Make yourself at home in one of the 288 air-conditioned guestrooms. Complimentary wireless Internet access is available to keep you connected. Private bathrooms have bidets and hair dryers.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless Internet access and shopping on site.
Enjoy a satisfying meal at CENTRE M(サントル エム) serving guests of Mercure Tokyu Stay Osaka Namba. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour front desk, laundry facilities, and a safe deposit box at the front desk.
Make yourself at home in one of the 288 air-conditioned guestrooms. Complimentary wireless Internet access is available to keep you connected. Private bathrooms have bidets and hair dryers.