Conrad Osaka

Conrad Osaka Reviews

Conrad Osaka

Nakanoshima 3-2-4 Nakanoshima Festival Tower West, Osaka, JapanView Hotel Details
Conrad Osaka
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Conrad Osaka Guest Reviews

4.6/5
Great
128 Reviews
Verified reviews
Location4.7
Amenities4.7
Service4.5
Cleanliness4.7
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All Reviews(128)
Positive reviews(127)
Reviews with photos/video(49)
Awesome rooms(28)
Great service(24)
Convenient location(14)
Large rooms(9)
Clean and tidy(8)
Well designed(8)
Loved the night views(6)
Tasty food(6)
Negative reviews(1)
McCallum
Premium View King Room
Stayed in May 2023
Couples
1 Reviews
4.7/5
Amazing
Posted on May 29, 2023
Really incredible. Highest quality, very comfortable. Breakfast buffet selection was incredible. The city view from our room and from the lobby is worth the fee in itself.
Response from Property: We are very happy to know you had an amazing stay. We thank you for making the effort to provide us with this wonderful gift of feedback.We certainly look forward to welcoming you back to stay with us when you next visit Osaka.
Guest User
Premium View King Room
Stayed in Oct 2023
Couples
6 Reviews
4.7/5
Amazing
Posted on Nov 3, 2023
Super awesome views, super clean room and very spacious room. Service was immaculate as well.
Response from Property: Thank you for your generous post and we are glad that you enjoyed your stay at Conrad Osaka.We sincerely hope that we will get the chance to welcome you back, please do let us know when you plan to visit again.
Papan
Deluxe King Room
Stayed in Feb 2023
Couples
10 Reviews
5.0/5
Outstanding
Posted on Mar 3, 2023
super good hotel, the view is prefect, clean hotel, nice staffs, good location, will stay again next time
Response from Property: Thank you for staying at Conrad Osaka and writing us valuable feedback.Should you need any assistance for your future reservations, please feel free to let us know as we will be more than happy to assist and ensure another comfortable stay.
Guest User
Deluxe King Room
Stayed in May 2023
Friends
2 Reviews
5.0/5
Outstanding
Posted on Jun 2, 2023
A luxury hotel with 5 star service and location
Response from Property: Thank you very much for having us stay at our hotel.We will continue to promote better service in the future.We sincerely look forward to your next visit.
JLau
Executive Corner King Room
Stayed in Jan 2023
Family
301 Reviews
5.0/5
Outstanding
Posted on Jan 30, 2023
Good location very convenient and close to Jr station good service
Response from Property: Thank you for your generous post and we are glad that you enjoyed your stay at Conrad Osaka.We look forward to the pleasure of welcoming you back to Conrad Osaka, hopefully sometime in the near future.
Guest User
Premium View Twin Room
Stayed in Jul 2023
Couples
2 Reviews
4.2/5
Very Good
Posted on Jul 24, 2023
great view!
Response from Property: Great to read that you enjoyed your stay - we really are in a fantastic location & have views to match!We hope to have the pleasure of welcoming you back again in the future.
man35335
King Room-Accessible
Stayed in Oct 2022
Couples
6 Reviews
5.0/5
Outstanding
Posted on Oct 23, 2022
Nice hotel and good service
Qrzhangji
Deluxe King Room
Stayed in Apr 2024
Family
2 Reviews
5.0/5
Outstanding
Posted on Apr 30, 2024
I saw some negative reviews and thought it was noisy (there are several main roads downstairs) But it wasn't noisy at all and I slept until 8 o'clock the next day The bedding was very good and the mattress was just the right firmness and very comfortable It allowed me to have a deep sleep. Thank you very much
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Shanghaisxj
Executive King Suite
Stayed in Feb 2024
Couples
41 Reviews
3.7/5
Posted on Mar 25, 2024
The hotel is conveniently located, right on the subway station, 2 subway stops from Osaka Station. Surrounded by elevated highways and major roads, it is very noisy at night, not friendly to guests with high sleep requirements, and not quiet at night. The room is large, a bit wasteful, has a sense of design, and is dark overall. I personally don't like this style very much, it seems a bit cheap. The room cleaning was very polite and professional, and the room was cleaned promptly at the agreed time. The attitude of the switchboard was average. Breakfast ends at 10:30. For guests who come in to dine after 10 o'clock, the waiter in the restaurant looks slightly unhappy and not too enthusiastic. Dining is only available to guests until 11 o'clock. By 10:30, there was a feeling of wanting guests to leave early. The executive lounge provides free afternoon tea, and the desserts are delicious. The night view in the hotel lobby is beautiful. The curved glass exterior wall looks beautiful. The bar show in the evening is good and the cocktails are average. The service in the lobby bar is average. The concierge on the first floor is generally good. Checkout at the lobby front desk was smooth. When we checked in, there were many people. We were taken to the executive floor to check in. The service was very good. The introduction is very clear. The breakfast was good, the desserts and breads were good. The gym has a lot of facilities and the exercise is pretty good.
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6/20
Response from Property: Thank you for choosing to stay at Conrad Osaka among many hotels and leaving us a detailed review. We've shared your valuable feedback with our team members. Thank you very much for your review. We will continue to use guests' feedback to inspire our employees' work enthusiasm. This is a very important communication channel for us and helps us to continue to improve our service concept and facility management. Your positive comments will encourage our team to continuously improve and pursue better service quality. In the future, we will continue to work hard to become a hotel that is loved and popular among customers. All our staff sincerely look forward to your visit again.
Anonymous User
Deluxe Twin Room
Stayed in Apr 2024
Family
9 Reviews
5.0/5
Outstanding
Posted on Apr 17, 2024
The bed was small, the food was average, and everything else was in line with the price.
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Response from Property: Thank you for your stay and positive review. In the future, we will continue to work hard to become a hotel that is loved and popular among customers. All our staff sincerely look forward to your visit again.
HeNRy Lo HK
Deluxe King Room
Stayed in Mar 2024
Couples
4 Reviews
4.5/5
Great
Posted on Mar 14, 2024
It is the number one most luxurious hotel in Osaka, with top-notch scenery and design! The room is large enough, but it’s a pity that the TV does not have Netflix & YouTube
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Response from Property: Thank you for your affirmation and recognition of the hotel facilities and environment. Your satisfaction is our greatest encouragement. We will continue to work hard to live up to your expectations and are always ready to be in the best condition to welcome you again.
AYY7788
Deluxe King Room
Stayed in Mar 2024
Family
1 Reviews
4.7/5
Amazing
Posted on Apr 9, 2024
The lobby is very beautiful and grand. The room is large, the bathroom is well designed, with a large bathtub and shower, and two sliding doors that can be fully enclosed. The Byredo large can is provided, but the lid cannot be opened after trying, which is safe. The coffee machine comes with a milk frother, which is relatively rare, and it is well received. There are also many glass bottles of drinking water. It's a pity that there is no connecting room, and it's a bit troublesome to run back and forth between the two rooms. The bedding is good and quiet. Disadvantages: The front desk service is average, the breakfast is very poor, and there is only one child in our family who wants to have breakfast. As a result, children cannot go alone, and his father accompanies him to eat alone. He was charged an adult breakfast, but it turned out that nothing was delicious. He ate two bites of chocolate croissants, the most expensive croissants in history. Later, the child said that he wanted to go because he saw the sign at the door of the restaurant saying "all you can eat strawberries 🌽", but there were no strawberries at all.
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6/7
Response from Property: We are deeply honored that you chose to stay at Conrad Osaka among many hotels and were satisfied with the room the hotel arranged for you. We sincerely apologize for the inconvenience caused by our insufficient instructions during your rare stay. The introduction to strawberries is a preview of the hotel’s afternoon tea. The implementation period is 2024/5/7-2024/7/31, 14:30-16:00. Everyone is invited to taste it. Thank you for your valuable opinion, it will help us better realize the hotel's brand value. We will look forward to your visit again with the same enthusiasm as always.
Anonymous User
Deluxe King Room
Stayed in Feb 2024
Family
7 Reviews
5.0/5
Outstanding
Posted on Mar 6, 2024
The lobby of the hotel is grand and upscale, the rooms are clean, the breakfast is delicious, and the staff's service attitude is very good. You can see the sunrise and sunset in the view room, which is a hotel worth staying in Osaka.
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Response from Property: Thank you for choosing to stay at Conrad Osaka among many hotels, and for expressing your appreciation for the room arrangement, staff service, and the breakfast we are proud of. In order to become the first choice hotel loved by all our customers, all our employees will work together towards the goal of continuously improving service. At the same time, we also look forward to your visit again.
Duoye
Deluxe King Room
Stayed in Feb 2024
Booked for others
9 Reviews
4.0/5
Very Good
Posted on Feb 21, 2024
There was no way to check in when I checked in on the 16th because Ctrip had too many suppliers and there were few check-in messages. I contacted the backend at that time, and there was no problem if I checked in on the 19th this time.
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Response from Property: We are most happy to have your support and love. We will live up to your expectations and are always ready to be in the best condition to welcome you again.
rcchen
Deluxe Twin Room
Stayed in Feb 2024
Family
5 Reviews
5.0/5
Outstanding
Posted on Feb 19, 2024
The room is spacious, dry and wet are separated, ice cubes are delivered at night, and the service is very good. The location is in the middle, making it very convenient to go to both ends. However, I haven’t figured out how to take the tram below.
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