The Bridge Hotel Shinsaibashi

The Bridge Hotel Shinsaibashi Reviews

The Bridge Hotel Shinsaibashi

Chuo-ku Nishi Shinsaibashi 1-10-24, Chuo Ward, Osaka City, Osaka Prefecture, 542-0086, JapanView Hotel Details
The Bridge Hotel Shinsaibashi
The Bridge Hotel ShinsaibashiThe Bridge Hotel ShinsaibashiThe Bridge Hotel Shinsaibashi
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The Bridge Hotel Shinsaibashi Guest Reviews

4.5/5
Great
514 review
Verified reviews
Location4.5
Amenities4.4
Service4.7
Cleanliness4.5
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All Reviews(514)
Positive reviews(504)
Reviews with photos/video(186)
Convenient for shopping(42)
Close to metro(32)
Would stay again(30)
Small room size(21)
Friendly front desk staff(18)
Tasty restaurant(15)
Tasty dinner(7)
Loved the massages(6)
Negative reviews(10)
Xi
Double Room
Stayed in Jun 2024
Friends
1 review
5.0/5
Outstanding
Posted on Jul 1, 2024
This hotel is really excellent. No matter the location or service is fits the budget perfectly. It also provided the free cocktail bars, midnight snack ramen, and massage chairs. LOVE it!
Anonymous User
Deluxe Room
Stayed in Mar 2024
Family
4 review
5.0/5
Outstanding
Posted on Mar 28, 2024
It's very good hotel and I highly recommend for everyone. Just one thing I think they can improve which is the taste of ramen.
Response from Property: Dear guestThank you for your feedback and recommendation! We're delighted to hear that you enjoyed your stay with us. We appreciate your suggestion regarding the taste of the ramen and will definitely take it into consideration for future improvements. We hope to welcome you back again soon!Front Kaku
Guess
Double Room
Stayed in Mar 2024
Couples
7 review
4.5/5
Great
Posted on May 13, 2024
Great location! Will consider staying here again when I’m in Osaka
Response from Property: Dear Guest,Thank you for your wonderful feedback! We are delighted to hear that you found our location great and convenient.It’s fantastic to know that you would consider staying with us again during your next visit to Osaka. We look forward to welcoming you back and providing you with another excellent stay.If there is anything specific you enjoyed or any suggestions you have, we would love to hear more from you to ensure we continue to meet and exceed your expectations.Best regards,Front deskLiu
Be A Traveller
Triple Room
Stayed in Feb 2024
Family
2 review
5.0/5
Outstanding
Posted on Mar 18, 2024
Great location . Free ramen & alcohol drink every night for supper.
Response from Property: Dear Be A TravellerThank you for sharing your positive experience with us! We're delighted to hear that you enjoyed our great location and our complimentary ramen and alcohol offerings every night. It's our pleasure to provide these amenities to enhance your stay and create memorable experiences for our guests.We hope to have the opportunity to welcome you back soon for another enjoyable stay at hotel. regards,Front kaku
Guest User
Double Room
Stayed in Nov 2023
Friends
1 review
5.0/5
Outstanding
Posted on Dec 1, 2023
Amazing stay at the hotel. Everyone at the front desk is so friendly and helpful. Free flow of beer daily from 3pm to 9.30pm, free flow of ramen at 8.30pm to 9.30pm daily, and free flow of drinks 24/7.
Response from Property: Dear guest,I'm thrilled to hear that you had an amazing stay at the hotel! It's wonderful that you found the front desk staff to be friendly and helpful. The complimentary offerings like the free flow of beer from 3 pm to 9:30 pm, ramen at 8:30 pm to 9:30 pm daily, and drinks available 24/7 must have added to a delightful experience. We appreciate your positive feedback and hope to welcome you back for another great stay in the future!Best regards,Front deskLiu
Guest User
Quad Room
Stayed in May 2024
Family
3 review
4.7/5
Amazing
Posted on Jun 2, 2024
Service was fabulous, from the front desk to the dining area. Everyone was so helpful. We appreciated the numerous free amenities available: massage chairs, pocket WiFi, ice cream, alcohol, soft drinks, ramen, pajamas, hair irons, umbrellas and luggage service. The breakfast was a separate charge but definitely well worth it. The food was delicious. We loved this hotel and its employees and will definitely stay again.
Response from Property: Dear Guest,Thank you very much for choosing to stay at our hotel and for taking the time to leave such wonderful feedback. We are delighted to hear that you were satisfied with our services, from the front desk to the dining area.It is a great honor to know that you enjoyed our numerous complimentary amenities, including massage chairs, pocket WiFi, ice cream, alcohol, soft drinks, ramen, pajamas, hair irons, umbrellas, and luggage service. We strive to ensure all our guests have a comfortable and enjoyable stay.We are also thrilled to hear that you found our breakfast delicious and well worth the separate charge. We will continue to offer high-quality meals to meet your expectations.Your kind words about wanting to stay with us again are the greatest encouragement for our team. We eagerly look forward to your next visit.Once again, thank you for your stay and for your wonderful review.Best regards,Kaku
thepighead
Twin Room
Stayed in Nov 2023
Family
11 review
5.0/5
Outstanding
Posted on Nov 27, 2023
Well located, just 5 minutes walk away to Shinsaibashi Shopping Street and a few minutes more to Dotonbori Food Street. Bed was comfortable, free beverages (including beer, sake, highball etc) was very attractive. Daily free freshly cooked ramen supper as well. Hotel also offers loads of amenities on loan (charger, facial steamer, hair straightener, kids friendly items etc), free massage chair usage and daily activities to entertain hotel guests (games, kimono try on, Jap snacks demonstrations etc). Highly recommended!
Response from Property: Thank you for taking the time to share your positive experience! We're glad to hear that you enjoyed our hotel's convenient location, comfortable beds, and free beverage service.If you have any more feedback, or if you'd like to share any other information about your stay, please feel free to let us know. We hope to have the pleasure of welcoming you back again in the future. Thank you for choosing our hotel!front kyoku
Guest User
Double Room
Stayed in Nov 2023
Couples
3 review
3.7/5
Posted on Nov 23, 2023
Complimentary ramen night meal was good to those travellers who arrived late at night. The buffet was good as well.
6/8
Response from Property: Thank you for sharing your positive feedback! We're glad to hear you enjoyed the free ramen dinner, and glad to know the buffet met your expectations.Offering free meals and buffets is part of our efforts to make our guests' stay more convenient and enjoyable. If you have any more feedback, or if you have any other experiences you'd like to share, please feel free to let us know. We thank you for choosing to stay with us and hope to welcome you back again in the future. Thank you for your kind words!front kyoku
traveller1202
Double Room
Stayed in May 2024
Solo travelers
6 review
4.0/5
Very Good
Posted on May 17, 2024
All good except the room are not sounds proof & you can hear the noise from the room next!
Response from Property: Thank you for sharing your feedback and for staying with us. We are pleased to hear that overall you had a good experience.We apologize for the inconvenience caused by the lack of soundproofing in your room. Your comfort is very important to us, and we appreciate you bringing this issue to our attention. We will look into ways to improve the sound insulation in our rooms to enhance our guests' comfort.Thank you for your understanding and for highlighting this area for improvement. We hope to have the opportunity to welcome you back in the future and provide you with a more pleasant stay.Best regards,Front deskLiu
DD1907
Triple Room
Stayed in Apr 2024
Family
15 review
5.0/5
Outstanding
Posted on Jun 9, 2024
Great hotel, goos price. We stayed for a few nights, receptionists speak English, easy to communicate
Response from Property: Dear DD1907Thank you for choosing our hotel and for taking the time to share your feedback.We are delighted to hear that you had a great stay with us and found our prices to be good. It's wonderful to know that our receptionists were able to assist you in English and that communication was easy for you.We look forward to welcoming you back on your next visit.Best regards,Front kaku
TC461109
Quad Room
Stayed in Mar 2024
Family
1 review
5.0/5
Outstanding
Posted on Apr 3, 2024
The hotel is located in a very nice neighbourhood with the metro station close by. It was easy to navigate our way around Osaka from Shinsaibashi. Staff were exceptional- everyone was very friendly and helpful and they seem happy at work. Breakfast was great- good quality and fresh food. I would be happy to stay here again.
Response from Property: Dear guestThank you for your wonderful review! We're delighted to hear that you enjoyed your stay at our hotel and found our location convenient for exploring Osaka. It's fantastic to know that you found our staff exceptional and that they made your experience memorable with their friendliness and helpfulness. We're also glad that you enjoyed our breakfast offerings and found the food to be of good quality and freshness.We truly appreciate your kind words and are thrilled to hear that you would be happy to stay with us again. We look forward to welcoming you back on your next visit to Osaka! If you have any special requests or preferences for your next stay, please feel free to let us know.RegradsFront Kaku
Guest User
Double Room
Stayed in Sep 2023
Couples
18 review
5.0/5
Outstanding
Posted on Oct 1, 2023
Good location, free flow drinks n ramen at night, room is clean but small
Response from Property: Dear guest,Thank you for sharing your feedback about your stay. It's great to hear that you enjoyed the hotel's good location and the complimentary drinks and ramen offered in the evening. These added amenities can certainly enhance the overall guest experience.I understand your comment about the room size. In some urban areas, especially in cities like Osaka, hotel rooms can be compact to optimize space in densely populated areas. However, it's good to know that the room was clean, as cleanliness is essential for a comfortable stay.If you have any specific preferences or requirements for your next visit, feel free to let the hotel staff know in advance, as they may be able to offer accommodations that better suit your needs. Your feedback is valuable in helping the hotel improve its services and facilities.Front desk Liu
Guest User
Twin Room
Stayed in Jan 2024
Friends
1 review
5.0/5
Outstanding
Posted on Jan 18, 2024
Location is awesome, it is just 8-10 mins walk from Shinsaibashi station. And it is also very near to Shinsaibashi shopping street and Dotonbori (within 10-12mins). Room wise, we have booked the twin room, it is quite spacious, more than enough to accomocate 2 person with 2 big baggages, handcarry bags & shopping stuffs. In terms of service of hotel front desk, most of them are super helpful. From giving direction to nearest tourist spots, to giving suggestions on the fastest way to airport and helping to book taxi, they are so all very helpful and friendly. One small feedback is, we feel weird how come a Chinese staffs insisted to speak to us in Japanese, where he can communicate with us in Mandarin. Last but not least, the biggest highlight for the stay is the free flow ramen & alcohol drinks every night. Though the ramen is just very simple, but it feels good to gather with the rest of travelers and enjoy the ramen & drinks together. This is really a big highlight of the hotel. Would definitely revisit if I am going back to Japan.
Response from Property: Thank you for taking the time to share such a detailed and positive review of your stay with us! We're thrilled to hear that you had a wonderful experience.It's fantastic to know that you found our location convenient and the twin room spacious and accommodating. We appreciate your kind words about the helpfulness of our front desk staff and their assistance with directions, travel suggestions, and taxi bookings.Regarding the language feedback, we apologize for any confusion caused. We'll certainly look into improving communication to ensure our guests feel comfortable.We're especially glad you enjoyed the free flow ramen and alcohol drinks in the evening. Creating a welcoming and enjoyable atmosphere for our guests is important to us, and we're delighted that it added to the highlight of your stay.We sincerely appreciate your feedback, and we would be thrilled to welcome you back on your next visit to Japan. Thank you for choosing our hotel, and we look forward to hosting you again!The Bridge Hotel ShinsaibashiLiu
Anonymous User
Double Room
Stayed in Mar 2024
Couples
1 review
5.0/5
Outstanding
Posted on Mar 15, 2024
The room was very clean, the hotel is close to the metro station as well.
Response from Property: Dear GusetThank you for taking the time to share your feedback with us. We are thrilled to hear that you enjoyed your stay and found our rooms to be clean. Our team takes great pride in maintaining a high standard of cleanliness throughout the hotel. We're also glad to know that our convenient location near the metro station added to the convenience of your stay.We look forward to welcoming you back on your next visit to !Best Regards,Front kaku
Chinsan
Double Room
Stayed in Apr 2024
Couples
3 review
4.2/5
Very Good
Posted on Apr 20, 2024
Near to shinsaibashi station and many restaurants downstairs
Response from Property: Dear guest, thank you for taking the time to leave us a review. We're delighted to hear that you found our hotel conveniently located near Shinsaibashi station and surrounded by many restaurants. We strive to provide our guests with easy access to transportation and a variety of dining options to enhance their stay. Your positive feedback is greatly appreciated, and we hope to welcome you back for another enjoyable experience in the future. Safe travels!Best regards,Front deskLiu