SureStay Plus Hotel by Best Western Shin-Osaka
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Osaka
SureStay Plus Hotel by Best Western Shin-Osaka
2 Chome-11-21, Yodogawa Ward, Osaka City, Osaka Prefecture 532-0011, Japan
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Last booked 2 hrs ago
Highlights
Cozy rooms
Ideal location
Delicious breakfastAmenities
Public parking
Guest Laundry
Luggage Storage
Wi-Fi in Public AreasFree
Multi-Function Room
Meeting Room
식당
24-Hour Front Desk
All Amenities
Property Description
SureStay Plus Hotel by Best Western Shin-Osaka is a stylish new midscale hotel which keeps guests well-connected in downtown Osaka. Perfectly located close to Shin-Osaka Station, guests can easily access the Osaka Metro and rail networks, including Shinkansen bullet train services. This puts the entire city, the thriving Kansai region and the rest of Japan within easy reach.
The hotel features 108 modern guestrooms, all equipped with comfortable beds and convenient amenities, including complimentary Wi-Fi. Every morning, guests can start their day with an energizing buffet breakfast.
SureStay Plus Hotel by Best Western Shin-Osaka becomes the first SureStay Hotel in Japan, marking the start of a new era of smart, contemporary and value-for-money accommodation.
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8.3/10
Very GoodGood and clean hotel, super👍
All 197 Reviews
Surroundings
Metro: Nishinakajima-Minamigata
(540m)
Metro: Shin-ōsaka
(1.4 km)
Airport: Osaka International Airport
(16.3 km)
Airport: Kobe Airport
(36.8 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
6
Deluxe Double Room-Smoking
1 Double bed
Has window
Smoking Permitted
Air conditioning
Private bathroom
Refrigerator
Private toilet
Check Availability
13
Executive Twin Room Non smoking
2 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
13
Standard Twin Room-Non Smoking
2 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
8
Hollywood Twin Room - Non-Smoking
1 Double bed or 2 Single bed
Has window
Non-smoking
Heating
Toothpaste
Hot water (24 hours)
Wi-Fi in room
Check Availability
5
Deluxe Twin Room-Non Smoking
2 Single bed or 2 Single bed and 1 Sofa bed
Has window
Non-smoking
Air conditioning
Refrigerator
Heating
Toothpaste
Check Availability
8
2 Single Beds, Smoking Room, Deluxe Room, Sofabed, Wi-Fi, Air-Conditioned, Coffee Maker
2 Single bed and 1 Sofa bed
Smoking Permitted
Air conditioning
Private bathroom
Refrigerator
Heating
Check Availability
11
Standard Double Room-Non Smoking
1 Small double beds
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
8
Standard Double Room-Smoking
1 Double bed
Has window
Smoking Permitted
Private bathroom
Toothbrushes
Heating
Toothpaste
Check Availability
6
Hollywood Twin Room-Smoking
2 Single bed
Has window
Smoking Permitted
Private bathroom
Private toilet
Heating
Toothpaste
Check Availability
15
Standard Twin Room-Smoking
2 Single bed
Has window
Smoking Permitted
Air conditioning
Private bathroom
Refrigerator
Private toilet
Check Availability
8
Deluxe Double Room-Non Smoking
1 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
4
2 Single Beds, Non-smoking, Deluxe Room, Hollywood, Refrigerator, Wi-fi
2 Single bed
Non-smoking
Private bathroom
Toothbrushes
Heating
Toothpaste
Check Availability
9
Family Room Non smoking
4 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
4
2 Single Beds, Smoking Room, Deluxe Room, Shower Only, High Speed Internet Access, Refrigerator
2 Single bed
Smoking Permitted
Air conditioning
Refrigerator
Heating
Toothpaste
Check Availability
Hide Room Types
Guest Reviews
8.3/10
Very Good
197 reviews
Verified Reviews- Cleanliness8.6
- Amenities8.3
- Location8.1
- Service8.3
Average for similar properties in Osaka
AI Summary
The staff offers attentive and friendly service, including Chinese language assistance. Convenient location near Shin-Osaka and Nishinakajima-Minamikata Stations, providing easy access to attractions and amenities.
Guest User
April 20, 2025
The hotel is located in a relatively quiet area, as the surroundings are mainly residential. There are also a few schools nearby, and plenty of dining options are available. Convenience stores and supermarkets are easily accessible in the area, meeting basic daily needs.
Transportation is acceptable but slightly inconvenient. The hotel is a certain distance away from the nearest metro and train stations, which may require extra time for those relying on public transport. As for buses, only one route passes by the hotel, and it operates just two times an hour, which can be limiting.
The room was fairly clean, but a few details are worth noting. For instance, there was a sign on the window, seemingly intended to remind guests not to open it. However, the odd part was that the text on the sign faced outward, making its purpose somewhat puzzling. Additionally, the emergency flashlight appeared to be missing from the room, which could be inconvenient in unforeseen situations.
On one occasion, when returning to the hotel at night, a personal towel brought by me was found to be missing. It's suspected that the cleaning staff might have mistaken it for a hotel towel and taken it, which, while a minor issue, caused some inconvenience.
Overall, the hotel offers a peaceful environment and convenient access to daily necessities, making it suitable for travelers seeking a quiet stay. However, the transportation options are somewhat limited, and while the room was clean, certain details could be improved. Enhancing the service quality and addressing these small issues would make the experience even better.
Pankaj Peter
May 11, 2025
The location was inconvenient away from a major tourist destination in Osaka.
Guest User
May 28, 2025
Very good room with a double bed, a private bathroom, a fridge and an air conditioner. The wall isolation is also good.
DEC7360
May 20, 2025
Very clean and bountiful amenities. About 19 minute walk from metro that connects you to all the major attractions and transportation hubs.
Guest User
April 13, 2025
Staff was professional and helpful. The hotel is near shin Osaka station, it was main selling point, becouse we made various daytrips from Osaka.
Simon 香港
December 13, 2023
I stayed there for 3 nights. The best thing was that the hotel arranged a second highest floor for me so that the whole night view of Umeda could be seen. The service was satisfactory. All the rest were not very good. Old furniture/insufficient usb port/small-sized toothbrush/ small-sized cup . I think I will choose another job in my next trip in very near future.
Guest User
November 23, 2024
Good and clean hotel, super👍
Chester Magpoc
October 31, 2023
staff is very nice
Services & Amenities
Most Popular Amenities
Public parking
Additional charge
Guest Laundry
Luggage Storage
Wi-Fi in Public Areas
Free
Multi-Function Room
Meeting Room
Additional charge
식당
24-Hour Front Desk
Meeting Room
식당
식당
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Parking
Public (not only for guests) is available On-site parking, and Charge, JPY 1,000 (approx. NZD 11.64) Daily. Reservation not possible
Public parking
Additional charge
Front Desk Services
Luggage Storage
24-Hour Front Desk
Health & Wellness
Beauty and Makeup
Public Areas
Vending Machine
Elevator
Smoking Area
No Smoking in Public Areas
Cleaning Services
Guest Laundry
Clothes Steamer
Clothes Dryer
Laundry Service (On-Site)
Ironing Service
Business Services
Fax/Copying Service
Additional charge
Multi-Function Room
Meeting Room
Additional charge
Safety & Security
Security Personnel
Smoke Detector
CCTV In Public Areas
Fire Extinguisher
First Aid Services
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00
Front desk hours: 24/7
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots and extra beds cannot be added.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Adult | Buffet:JPY 1,400 (approx. NZD 16.30) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
Property Description
- Opened: 1991
- Renovated: 2019
- Number of Rooms: 108
SureStay Plus Hotel by Best Western Shin-Osaka is a stylish new midscale hotel which keeps guests well-connected in downtown Osaka. Perfectly located close to Shin-Osaka Station, guests can easily access the Osaka Metro and rail networks, including Shinkansen bullet train services. This puts the entire city, the thriving Kansai region and the rest of Japan within easy reach.
The hotel features 108 modern guestrooms, all equipped with comfortable beds and convenient amenities, including complimentary Wi-Fi. Every morning, guests can start their day with an energizing buffet breakfast.
SureStay Plus Hotel by Best Western Shin-Osaka becomes the first SureStay Hotel in Japan, marking the start of a new era of smart, contemporary and value-for-money accommodation.