Hotel Monterey le Frere Osaka Reviews
Hotel Monterey le Frere Osaka
1 Chome-12-8 Sonezakishinchi, Osaka, JapanView Hotel Details
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Hotel Monterey le Frere Osaka Guest Reviews
4.5/5
Great
624 review
Verified reviewsLocation4.5
Amenities4.4
Service4.5
Cleanliness4.6
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All Reviews(624)
Positive reviews(609)
Reviews with photos/video(129)
Easy to get around(61)
Convenient for shopping(38)
Great location(30)
Delicious breakfast(28)
Friendly front desk staff(11)
Luggage delivery service(6)
Nice bathtub(6)
Elevator was OK(6)
Negative reviews(15)
Guest User
Standard Twin Non-Smoking
Stayed in Mar 2024
Family
6 review
Outstanding
Posted on Mar 20, 2024
Very good experience. Good location and nice service to us. Will book this hotel in next time travelling Osaka.
Response from Property: Dear Our Valuable Guest, We would like to Thank You for the great review.Thank you for choosing to stay with us.We are very honored to receive the highest overall rating along with the compliment.We are looking forward to serve you again in the future. Regards, Hotel Monterey Le Frere Osaka Accommodation Manager.
hoh
Standard Twin Non-Smoking
Stayed in Apr 2024
Friends
2 review
Great
Posted on Apr 21, 2024
hotel comfortable，staff are friendly and nice，room is clean and tidy
Response from Property: Dear Our Valuable Guest, We would like to Thank You for the great review. We are very honored to have received kind words about the customer service of the staff.We will continue to use the voices of our customers as encouragement to improve our services.Thank you for choosing to stay with us. We are looking forward to serve you again in the future. Regards, Hotel Monterey Le Frere Osaka Accommodation Manager.
Fairychild
Twin Room with Extra Bed
Stayed in Feb 2024
Friends
2 review
Amazing
Posted on Feb 24, 2024
Short walk from Osaka Station, had a quaint basement place with many izakayas off another small JR station. Hotel is clean beds comfy, free upgrade to a bigger room as well for me n my friends. Love the sauna as well. Interesting backlane and a lawsons conviniently located downstrs as well. Will stay again if in osaka
Response from Property: Dear Our Valuable Guest, We would like to Thank You for the great review. Ｗe glad to hear that you enjoyed your stay.Thank you for choosing to stay with us. We are looking forward to serve you again in the future. Regards, Hotel Monterey Le Frere Osaka Accommodation Manager.
Lovetravelslm
Twin Room with Extra Bed
Stayed in Apr 2024
Family
7 review
Very Good
Posted on Apr 21, 2024
Very convenient, near umeda, can get food easily, recommended
Response from Property: Dear Our Valuable Guest, We would like to Thank You for the great review. We will take your comments strive to improve and enhance our services.Thank you for choosing to stay with us. We are looking forward to serve you again in the future. Regards, Hotel Monterey Le Frere Osaka Accommodation Manager.
QUAN ROMAN
Double Room - Non-Smoking
Stayed in May 2024
Couples
2 review
Amazing
Posted on May 25, 2024
We had good experience.
Response from Property: Dear Our Valuable Guest, We would like to Thank You for the great review. We will take your comments strive to improve and enhance our services.Thank you for choosing to stay with us. We are looking forward to serve you again in the future. Regards, Hotel Monterey Le Frere Osaka Accommodation Manager.
RMRR
Twin Room with Extra Bed
Stayed in Dec 2023
Family
6 review
Great
Posted on Feb 14, 2024
Good breakfast, nice location and quite convenient, the room is relatively small though, other than that everything is fine.
Response from Property: Dear Our Valuable Guest, we would like to Thank You for the great review. We are very honored to receive the highest rating.We would like to express our sincere gratitude for your warm compliments on breakfast.Thank you also for posting nice photos.Thank you for choosing to stay with us. We are looking forward to serve you again in the future. Regards, Hotel Monterey Le Frere Osaka, Accommodation Manager.
Little Danny
Queen Room
Stayed in Jun 2024
Couples
4 review
Posted on Jun 17, 2024
Location is a bit far from Osaka station (12-15 mins walk with suitcases). The services provided by a lady was terrible, I couldn’t find my tees in the dryer and asked for help, she provided very unprofessional and useless help which did not work at all. I had to waited for nearly an hour during midnight to get my clothes found. I have no idea why a customer service representative working in an Osaka CBD hotel cannot speak English at all. Will never be a return customer.
Arisara.crave
Twin Room with Extra Bed
Stayed in Dec 2023
Family
1 review
Very Good
Posted on Jan 26, 2024
Nice stay! Hotel is in great location, Super convenient, Room not too small for hotel in the city with bathtub, Good amenities for all adults and kids, Also there’s make up table mirror with lights!! That’s rare in hotels, Somehow the city view with wide window remind me to ‘Lost in translation’ scene
Response from Property: Dear Our Valuable Guest, we would like to Thank You for the great review. We would like to thank you again for posting wonderful photos with warm comments.We are very honored to receive the highest rating.Thank you for choosing to stay with us. We are looking forward to serve you again in the future. Regards, Hotel Monterey Le Frere Osaka, Accommodation Manager.
Merivynn
Twin Room with Extra Bed
Stayed in Dec 2023
Family
13 review
Outstanding
Posted on Dec 14, 2023
Excellent business hotel, amongst the best 4 stars hotel I have stayed in Japan.
The facilities were great, cleanliness top notch and rooms relatively big by Japan standards.
It is also within walking distance to the Osaka / Umeda rail transportation hub and buses are aplenty nearby.
Response from Property: Dear Our Valuable Guest, We would like to Thank You for the great review. We are very honored to receive the highest overall rating along with the compliment.Thank you for choosing to stay with us. We are looking forward to serve you again in the future. Regards, Hotel Monterey Le Frere Osaka Accommodation Manager.
Chan
Standard Twin Non-Smoking
Stayed in May 2024
Family
2 review
Very Good
Posted on May 12, 2024
Apart from its location (which is a bit far from Osaka station), the whole experience is quite nice.
Response from Property: Dear Our Valuable Guest, We would like to Thank You for the great review. We will take your comments strive to improve and enhance our services.Thank you for choosing to stay with us. We are looking forward to serve you again in the future. Regards, Hotel Monterey Le Frere Osaka Accommodation Manager.
Wing Chiu
Double Room - Non-Smoking
Stayed in May 2024
Family
58 review
Outstanding
Posted on May 20, 2024
quite good hotel but the room is a bit small . walk 10 minutes, you can reach the metro ans JR.
Response from Property: Dear Our Valuable Guest, We would like to Thank You for the great review.Thank you for choosing to stay with us.We are very honored to receive the highest overall rating along with the compliment.We are looking forward to serve you again in the future. Regards, Hotel Monterey Le Frere Osaka Accommodation Manager.
Guest User
Corner Twin Room
Stayed in May 2024
Friends
2 review
Great
Posted on Jun 10, 2024
Very good location, many restaurants around. There is a big pharmacy just below the hotel.
Response from Property: Dear Our Valuable Guest, Thank you for your feedback regarding our location. We are delighted to hear about your positive experience. Looking forward to welcoming you back soon.Hotel Monterey Le Frere Osaka Accommodation Manage
TomStatler
Queen Room
Stayed in Oct 2023
Couples
4 review
Outstanding
Posted on Oct 21, 2023
Amazing hotel! Great spa with sauna and cold plunge (the ladies one wasn't as good though!), super friendly and polite staff and great rooms in a fantastic location. Our room had a beautiful view and was a perfectly adequate size. Would 100% stay here again.
Response from Property: Dear Our Valuable Guest, We would like to Thank You for the great review. We are very honored to receive the kind words of the staff.We will continue to use the voices of our customers as encouragement to improve our services.We are very honored to receive the kind words of the staff.We will continue to use the voices of our customers as encouragement to improve our services.Thank you for choosing to stay with us. We are looking forward to serve you again in the future. Regards, Hotel Monterey Le Frere Osaka Accommodation Manager.
Guest User
Double Room - Non-Smoking
Stayed in Sep 2023
Couples
7 review
Posted on Nov 2, 2023
convenient hotel, easy to access from
underground, will choose this hotel again of next visit
Response from Property: Dear Our Valuable Guest, We would like to Thank You for the great review. Thank you for choosing to stay with us. We are looking forward to serve you again in the future. Regards, Hotel Monterey Le Frere Osaka Accommodation Manager.
Zhipeng Luo
Queen Room
Stayed in Jun 2024
Friends
6 review
Amazing
Posted on Jun 24, 2024
Good location. It is near subway stations and the shopping center.
Response from Property: Dear Our Valuable Guest,thank you for your positive feedback on our hotel's location near subway stations and the shopping center. We are glad you found it convenient. We look forward to welcoming you back soon.Best Regards,Hotel Monterey Le Frere Osaka Accommodation Manager.