HOTEL MYSTAYS Premier Dojima

HOTEL MYSTAYS Premier Dojima Reviews

HOTEL MYSTAYS Premier Dojima

2 Chome-4-1 Sonezakishinchi, Osaka, JapanView Hotel Details
HOTEL MYSTAYS Premier Dojima
HOTEL MYSTAYS Premier DojimaHOTEL MYSTAYS Premier DojimaHOTEL MYSTAYS Premier Dojima
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HOTEL MYSTAYS Premier Dojima Guest Reviews

4.1/5
Very Good
117 review
Verified reviews
Location4.0
Amenities3.9
Service4.1
Cleanliness4.2
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All Reviews(117)
Positive reviews(110)
Reviews with photos/video(23)
Clean and tidy(30)
Awesome stay(29)
Convenient for shopping(17)
Friendly host(13)
Easy to get around(12)
Close to metro(6)
Negative reviews(7)
Carol K.F.
Deluxe Triple Room
Stayed in Nov. 2023
Family
11 review
5.0/5
Outstanding
Posted on 30. Nov. 2023
Worth paying extra for the Deluxe which has a lot more space and furniture. Just steps away from a smaller train station and not far from the main Osaka station. Stumbled across a Michelin Bib Dandan noodles store 2 minutes from the hotel in front of the train station entrance/exit.
Response from Property: Thank you for choosing Hotel MyStays Premier Dojima from among the many hotels available. This area has Umeda Station on the municipal subway, Hankyu Corporation, and Hanshin Electric Railway lines, making it easy to access not only Osaka city but also Kobe, Takarazuka, Kyoto, and Nara. We hope you enjoyed your stay in Osaka. We would be happy if you would choose our hotel again when you come to Japan. Hotel MyStays Premier Dojima Front Desk
Lau Victoria
Standard Double Room Non smoking
Stayed in März 2024
Couples
1 review
4.2/5
Very Good
Posted on 1. Apr. 2024
The place is very clean and convenient. It’s only a few minutes from the JR station. It also has a family mart right downstairs.
Response from Property: Thank you very much for using HOTEL MYSTAYS PREMIER Dojima. We are very happy to hear that you enjoyed your stay with us. Thanks to all of you, Umeda Station, Kitashinchi Station, and JR Osaka Station on each line are the closest, making it extremely convenient. We hope that you will choose our hotel in the future as it can also be used as a stopover on your journey. All of our staff are looking forward to seeing you again. Hotel MyStays Premier Dojima Front
Eduardo
Superior Queen Room Non smoking
Stayed in Dez. 2023
Couples
1 review
4.2/5
Very Good
Posted on 27. Dez. 2023
The location was great as it was near an entrance to the underground train stations and, there was great eating spots and nearby shopping areas as well. The room was also well cleaned each day and very roomy.
Response from Property: Thank you very much for using HOTEL MYSTAYS PREMIER Dojima. We are very happy that you were satisfied with the location and cleanliness of our hotel. This area has Umeda Station on the municipal subway, Hankyu Corporation, and Hanshin Corporation lines, making it easy to access not only Osaka city, but also Kobe, Takarazuka, Kyoto, and Nara. We hope that you will choose our hotel again when you come to Japan. HOTEL MYSTAYS PREMIER Dojima
Tirthankar
Superior King Room Smoking
Stayed in Mai 2023
Family
5 review
4.7/5
Amazing
Posted on 30. Mai 2023
Excellent service and the staff was very helpful. The smoking floor is a bit smelly but they kept the window open for a while.
Response from Property: Thank you for staying at Hotel Mystays Boutique Dojima. We appreciate your compliments on the staff and room, but we apologize for the inconvenience caused by the cigarette smell. We will continue to work hard to improve our services so that our customers can use our services with peace of mind. Reception of Hotel Mystays Premier Dojima
Carl
Superior Queen Room Non smoking
Stayed in Okt. 2023
Family
30 review
4.5/5
Great
Posted on 11. Okt. 2023
Hotel location is good and convenience, the room is bigger than average, service is good, will be back
Response from Property: Thank you very much for using our hotel. We are glad that you enjoyed your stay with us. We are very happy to hear that you were satisfied with our location and service. If you come to Osaka again, please use our hotel. All of our staff are looking forward to the day when we can see you again. HOTEL MYSTAYS PREMIER Dojima Front.
Swet_jackie23
Standard Double Room Non smoking
Stayed in Aug. 2023
Family
10 review
5.0/5
Outstanding
Posted on 5. Okt. 2023
nice room
Response from Property: Thank you very much for choosing HOTEL MYSTAYS PREMIER Dojima among many hotels.We would also like to thank you for taking the time out of your busy schedule to comment.We are delighted to receive your compliments on our rooms. Our entire staff will continue to work hard to improve our services to ensure customer satisfaction.We hope you will stay at our hotel again when you come to the Osaka area.Our entire staff looks forward to your visit again.HOTEL MYSTAYS PREMIER Dojima Staff.
Anonymous User
Superior Twin Room Non smoking
Stayed in Aug. 2023
Family
4 review
3.5/5
Posted on 7. Nov. 2023
Staff are really nice and helpful, but the location is not nearby the public transportation.
Response from Property: Thank you very much for using HOTEL MYSTAYS PREMIER Dojima. We are very happy to receive your compliments regarding our staff. Our hotel is located a little over 10 minutes walk from JR Osaka Station. We apologize for the inconvenience caused as it was difficult to locate our hotel. All of our staff will continue to work hard to improve our customer service so that our customers can have a comfortable and enjoyable stay. Hotel Mystays Premier Dojima
dwrt
Superior Triple Room Smoking
Stayed in Juli 2023
Business travelers
91 review
3.0/5
Posted on 17. Aug. 2023
Cheaper compared to hotels arouns this area. Quiet. Convenient shop located downstairs of hotel
Response from Property: Thank you very much for staying at Mystays Boutique Hotel Dojima. Also, we thank you again for taking the time to give us feedback. We will continue to do our best to provide customers with a safe accommodation space, and continue to improve our caring service. Also, please use our hotel when you go to Osaka. Hotel MYSTAYS PREMIER Dojima
Abby
Standard Double Room Non smoking
Stayed in Juli 2023
Friends
10 review
5.0/5
Outstanding
Posted on 1. Aug. 2023
Very small and hot room. Hard to sleep due to the fact air con could not be lowered or changed. No room to sort luggage either. Ok for one night but would not have room to stay longer. Bathroom very plastic and caravan feel.
Response from Property: Thank you for using HOTEL MYSTAYS PREMIER Dojima. And thank you for posting your review while you are busy. We sincerely apologize for the inconvenience caused by the air conditioning and bath. We are managing the entire building, adjusting the temperature settings, cleaning the air vents, etc., but we are sorry that we cannot respond immediately. Due to the structure of the building, it is difficult to respond immediately, but we will continue to consider it based on the valuable opinions we received. When you come to Japan again, please come to HOTEL MYSTAYS PREMIER Dojima. All the staff are waiting for you. Hotel Mystays Premier Dojima front desk
Toni06
Standard Double Room Non smoking
Stayed in Juli 2023
Friends
24 review
4.7/5
Amazing
Posted on 4. Juli 2023
The hotel was conveniently located close to Osaka station where the bus stopped from the airport. We got a train from here to Tokyo. The room was very clean and provided nice amenities in the bathroom and a phone charger. The only downside was the room was incredibly hot so it impacted on our sleep.
Response from Property: Dear Toni06 Thank you for using HOTEL MYSTAYS PREMIER Dojima. Thank you for your compliments regarding the location and cleanliness of our hotel. We apologize for not being able to adjust the temperature of the air conditioner in our hotel because it is centrally controlled. We will do our best to improve so that you can use our hotel when you come to Japan. Hotel Mystays Premier Dojima front desk
Guest User
Superior Triple Room Smoking
Stayed in Aug. 2023
Family
1 review
4.2/5
Very Good
Posted on 17. Aug. 2023
Excel·lent service and great breakfast, easy to find and good parking space.
Response from Property: Thank you for selecting us out of the many possible places here. We also would like to say thanks to your fabulous feedback to our hotel. We are delighted that you were satisfied with our service,breakfast and left with that impression. We eagerly anticipate your next visit and look forward to serving you again. Hotel Mystays Premier Dojima
changhoward
Superior Twin Room Smoking
Stayed in Jan. 2024
Business travelers
1 review
4.0/5
Very Good
Posted on 18. März 2024
Good, people can speak english
Response from Property: Thank you for staying with us and posting generous comments. We hope you had a nice time during stay. Our staff can speak English and one of them can speak Chinese. If you have any chance to visit Osaka, we're happy to welcome you again. Hotel Mystays Premier Dojima
bentamlampun
Standard Double Room Non smoking
Stayed in Dez. 2022
Couples
9 review
4.0/5
Very Good
Posted on 15. Dez. 2022
The location is good where is near to Osaka Station. It is very convenience to go anywhere. Shopping and dinning is also very convenience. That’s why I choose the hotel near Osaka Station.
Response from Property: Dear Guest, Thank you for the great review of our hotel! As you mentioned, our hotel is in a great location to get to Osaka/Umeda station of Osaka metro, Hankyu and Hanshin line, therefor it is easy to access to not only Osaka downtown but also Kobe, Takarazuka, Kyoto and Nara. Please feel free to ask us for further information and tourist maps next time. We are glad that you enjoyed your stay and hope to see you again soon. Sincerely,
Guest User
Standard Double Room Smoking
Stayed in Nov. 2022
Couples
1 review
1.7/5
Posted on 30. Nov. 2022
Smoking room was terrible, even had blood in toilet that wasn’t cleaned when we first checked in. Unable to change to non-smoking room nor any partial refund at all
Response from Property: Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have come to rely on. Sincerely,
Guest User
Superior Queen Room Non smoking
Stayed in Apr. 2023
Family
2 review
4.0/5
Very Good
Posted on 22. Apr. 2023
A small walk from Osaka JR station
Response from Property: Thank you for staying at HOTEL MYSTAYS PREMIER Dojima. This area has Umeda Station on each line of the Municipal Subway, Hankyu Electric Railway, and Hanshin Electric Railway, and has good access not only to Osaka City, but also to Kobe, Takarazuka, Kyoto, and Nara. Please feel free to contact the front desk for information about the surrounding area and sightseeing maps. All the staff will continue to strive to improve the service so that we can meet the expectations of our customers. looking forward to seeing you coming again. Sincerely, HOTEL MYSTAYS PREMIER Dojima Front Desk