Waldorf Astoria Osaka

Had an excellent 1 night stay here in June after the Conrad Osaka. From arrival to departure all the staff were excellent. Especially the spa receptionist who showed me the gym and pool area as I explored the hotel after arrival ( i went back to the pool and gym later) The room had great views and was quietly luxurious with Art deco and Japanese touches. Loved the Hokusai landscape book in the room. The welcome gift of melons and the turndown service was excellent. Dinner and breakfast at Jolie Brassiere were excellent. The Library on the 30th floor was a wonderful discovery and loved having a cup of coffee after dinner whilst admiring the views ( almost felt like a private club as i was the only person there). The design of the lobby is outstanding. Pool and gym were excellent. Location is very good. If there was one minor complaint ( I mentioned this on check out for possible improvement) is that Peacock alley closed early on my stay and the last order time (30mins prior to closure ) was not mentioned on the welcome letter unlike the other dining establishments so that when I went down at 2140 for a drink ( thinking it closed at 2200), l was told last orders were at 2130 and a few others seemed to be caught out. ( other days it closes at 2300 which is better). I still managed to enjoy a drink at Peacock alley the next morning before check out. Apart from this minor issue I loved my stay here and hope to be back in December to enjoy the Christmas illuminations in osaka

Our family was very excited to experience the new Waldorf Astoria, and the hotel itself does not disappoint. The property is gorgeous, and everything feels fresh and luxurious. We particularly enjoyed the culinary side of our stay; the breakfast buffet was a definite highlight with incredible choice and quality, and the hotel bar was a perfect spot for an evening drink. The service was professional and everything you would expect from a luxury hotel, though we felt it could be elevated further to match the spectacular hard product. For family travelers, it’s the small, thoughtful touches that often make a stay exceptional. We missed that "wow" factor that comes from a hotel anticipating the needs of family or younger guests, like preparing amenities for kids without additional requests after getting into the room, or a small local souvenir for our child to make their stay more memorable. Given that the hotel has only been open for a short time, these are likely just early days challenges. The team is undoubtedly still settling in. We left with a very positive overall impression and a belief that the service will evolve to be as magnificent as the building itself. We are already looking forward to a future visit to see it reach its full potential.

Waldorf Astoria is hands down my favorite hotel brand. This was my seventh stay at a Waldorf property, and I was so excited to see that they chose Osaka for their first location in Japan. The people here have a natural warmth and charm that feels different from the rest of Japan. It makes you feel like you’re at home, which actually fits really well with Waldorf’s image as a welcoming, luxurious brand. My partner and I stayed for four nights, just about a month after the soft opening, and overall, it was a fantastic stay. I already want to go back. Lobby The moment you walk into the lobby, you’re greeted with the scent of Vespoke—a really nice, fresh woody fragrance with a modern touch. I can still remember it clearly as I write this. The design is a bit playful for a Waldorf, with suspended glass terrariums and greenery that give the space a younger, more relaxed vibe without losing elegance. Room As a Hilton Diamond member, I was lucky to get upgraded to a corner suite with an amazing view of Osaka Station and the surrounding cityscape. Huge thanks to Blanche, the personal concierge manager, who was super professional and helpful. The suite itself had a modern design with subtle Japanese elements—definitely not the traditional Waldorf style, but I liked the fresh take. The room was spacious and beautifully done. I especially appreciated the full Aesop toiletry set, which even included skincare, mouthwash, and toothpaste. It’s rare to see that level of detail. Restaurants & Bars: The Peacock Alley here is probably the biggest I’ve seen at any Waldorf. It’s so large it feels more like a full restaurant than a lounge. The design includes these cool 19th-century-style street lamps inside, which is pretty unique. That said, the highlight for me was definitely the speakeasy, Cane and Tale. Every Waldorf has its own take on a speakeasy, and Osaka’s version was really fun. The menu is a book called Tales of Cocktails, and each drink has a story behind it, many with a local Japanese twist. Super creative. Jolie Brasserie is the French restaurant where breakfast is served. The head chef came from the Ritz-Carlton Osaka, and it shows. The French toast was crispy on the outside, soft and custardy on the inside—seriously the best I’ve ever had anywhere. The Japanese breakfast was fine, but the Western items stood out more. I’d definitely recommend going with the Western options if you stay here. Fitness Center, Spa & Pool: The gym was a bit on the small side, and the equipment wasn’t super impressive for a luxury hotel. But I was pleasantly surprised to see the familiar fruity water in the gym, just like at other Waldorf properties. It’s not common in Japan, so that was a nice touch. The staff were also really attentive, regularly checking in to offer water while guests were working out. The spa was lovely, with a jacuzzi, sauna, and steam room. The plush bathrobes and Aesop skincare made it feel extra relaxing. The pool was usually quiet, the water w

This hotel is the height of luxury. From the moment we stepped foot on the property the service was out of this world. Our amazing concierge Leyre made sure our trip was perfect and unforgettable. The views were absolutely spectacular!