Guest User
January 31, 2023
We booked three nights and were impressed that such poor service is still possible. Coming from the sea, the signage is very poor. We had to turn into a very small and narrow street without any certainty that we were going in the right direction. In Italy you can't turn in narrow streets. Even on the front gate there was no name/reference to the hotel. We had to carry our luggage ourselves from the unshaded parking lot. There was no help and no handcart or the like to transport the suitcases on the sandy paths (about 150 m and then carry them up two floors). When we asked, the current Hogelmananger informed us that this was what the owner wanted. The property and furnishings are overall well done, but with no sense of practical application. The design shower doesn't have any hooks to hang up the bath towels. Our sink didn't drain, we removed a razor blade and dirt, but it was still clogged. Our immediate report did not bring any repairs/remedy even on the 3rd day. The safe was not attached!!! He stood loosely on a wooden board. Justification that this is not necessary, it would not be stolen there. The safe could have been carried away in any shopping bag. We had to get the key from reception first. In the hotel restaurant there were no prices in the menu - illegal. The pool is only open from 10am to 7pm. Swimming before breakfast was not possible. We saw three dogs there, two of them without a leash. When I complained, it was pointed out that the hotel was animal-friendly. The hotel also caters for weddings. As a result, there was a girls farewell with a lot of noise, loud techno music by the pool, all in all obtrusively disturbing. For other guests who did not belong to the girls' group, there was a disturbance and noise pollution.
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