Hotel Baia Marina

I booked a week in April from May 30th to June 6th in this hotel. I found excellent staff, a good and rich breakfast, spaces in the room, in my opinion, not adequate for the offer (a non-working safe, an unprotected bathroom lamp, an inadequate toilet seat): Even if I did Given this, things were not restored: However, the service from the room attendants was satisfactory. I also admired the preservation of the house martins' nests which cheered with their flights both in the morning and in the evening.

Hotel with clean rooms, free dirt parking in front of the hotel and in an excellent position for going out in the evening, given that you can reach the center of Orosei in 5 minutes. Our room, precisely 224, was on the second floor easily accessible by lift; spacious and well-kept room and balcony. Friendly breakfast staff, but the staff at the reception should be reviewed, where 3 girls plus the doorman took turns. They were all quite kind and helpful with the exception of one of the girls who didn't treat us very well at check out, meaning we found ourselves charged 4.50 for the bar service which we absolutely DIDN'T use. My partner asked the girl for explanations to understand what it was about, but she couldn't tell us what we paid, she only reiterated that it was the bar service. In my opinion, I believe I have the right to know what I'm paying you and then if I repeatedly state that I didn't get anything at the bar I think it's right to inquire with the relevant person; instead the girl responded in an unkind manner and didn't care about inquiring to resolve the issue, we just had to pay. Being late with the ship and being gentlemen unlike , we just paid. Following this we left saying goodbye and without any greeting being returned. Let's go back to the room, unfortunately we ended up with the room with a bathroom for disabled people which unfortunately is very uncomfortable, with a door that doesn't close, but opens by pushing, light bulbs above the sink without protections, no bidet and a slightly small shower with tent and chair to sit on, plus the shower that couldn't stand. Impeccable cleanliness, with towels changed every day. Overall it's a good structure if you adapt and aren't looking for who knows what. With a few adjustments they could improve a lot; for example some lights in common areas not working (elevator and also the sign of the hotel itself). As well as breakfast, which is very basic (croissants, yogurt, rusks, biscuits, various jams, cold cuts, fruit), but which could perhaps be enriched with a donut or other alternative to croissants. The environment is really worth it so I would recommend correcting these little things.

The hotel did not live up to expectations: no television, no WiFi, empty minibar. A glass of the French window had spun, at the risk and peril of the guests, the toilet seat out of place. When I presented my complaints to the receptionist on duty on the morning of June 13th c.m. , I heard myself reply in an extremely rude and insolent way. I had to face the inconvenience of packing my bags and changing rooms: no TV, no WiFi. Very bad. Tina Maria, San Gavino Monreale.