Verified traveler
January 21, 2024
This was the worst room we’ve stayed in. The wall paint in the bathroom was peeling off. The TV wasn’t working, the remote had to be changed and still it wasn’t working properly. Some of the lights were not turning on. The lock on one of the windows was not locking. On complaining, we were told that’s how it was, there’s nothing they could do and that all the rooms were taken, so we could cancel the reservation if we wanted to. The arrogance and dismissive attitude at the reception were shocking. Finally, breakfast was with only muffins, oatmeal & coffee. We are done with Extended Stay.