Heather
September 4, 2023
They have done a disservice by completely changing the menu. Many things we loved like Arnie’s navy bean soup are no longer being served. The am coffee station has also been downgraded. None of the fancy carafes or rock sugar were there. On our checkout morning at 8:25 am despite the “ do not disturb “ sign on the door, housekeeping was banging on the door and woke us up. Considering that checkout time is 12 pm, it was a rude ending to an otherwise okay stay. I think the new management needs to reconsider what brings back clientele at a lodge like Bay Hill. Thanks.