Marriott's Lakeshore Reserve

We had a wonderful stay. Love the renovated rooms at this property. Very light, bright and airy. Plenty of charging areas and outlets. The staff here is very accommodating and always willing to help. Henry at the front desk, the ladies at The Marketplace and the guys at the bar were all very friendly and helpful. We had a particularly excellent experience with Edwin from maintenance/engineering. He truly went above and beyond helping us. The Lazy River is wonderful. The water temperature was perfect…almost felt like it was slightly heated. Be prepared to purchase a floatie if you don’t already have one. They sell them in the Marketplace for about $25 and will blow them up for free with their electric inflator. The food was very good. We especially loved the breakfast sandwiches at The Marketplace and the Bowls at Blossoms. We wish they offered a wider variety of beers at both places. Sounds like that is out of the hands of the bartenders and more the responsibility of whoever does the purchasing. Only other suggestions we can make are to have music playing by the pool all the time and to ensure that the outdoor path lighting on the path around the lake is in working order. It was very dark at night going to and from the pool so we had to use a flashlight. Cannot wait to hopefully return next year.

We stayed here for a week in a one bedroom villa and it was very relaxing. This was our first visit here, since we normally stay at the Grande Vista, and it is definitely more relaxed than the Vista. I would have to say that the lazy river and pool area definitely is the biggest draw to this resort. It is smaller than most resorts we stay in and that is actually a good thing to us, since we like more peace and quiet. The one bedroom villa has everything you need while on vacation and ours was very spacious. It could easily accommodate a family of four and the balcony is pretty spacious also. The balcony is not covered and the mosquitos were pretty bad at times, so keep that in mind. The grounds and staff here are very nice and shout out to Jess and Spencer, very professional and polite. There is a short walking path to the JW and Ritz and the resort is beautiful when lit up at night. We highly recommend this place for a nice and relaxing vacation and I’m sure you won’t be disappointed. Safe travels

We just spent the last two days at LR and had a great time. From Jess at the front desk checking us in, to Spencer taking care of our drinks - it was flawless! The lazy river was so nice to relax in and cool off. Both kids really enjoyed the water slides and their poolside smoothies! Thanks so much to the LR staff - we'll be back!

Terrible management and customer service from management. My family stayed over this past year (2024) for Christmas at Disney and I (along with 3 other families) woke up on Christmas eve to find my vehicle had been broken into and robbed. The security team is subpar, and there is no night guard watching the lot 24/7 like other Marriot properties in the area. The manager not only would not pay for any damages or lost items but did not assist in any way whatsoever. She even had the gall to tell me she should not be on the phone with me on Christmas eve. So I had to go spend my entire day cleaning broken glass and trying to find a glass repair company before the long drive home. There is a road nearby that makes this property a prime target and the area has apparently gone downhill. Marriot has no liability and assumes no responsibility on their property. I will never stay the lakeshore reserve again.

My husband, daughter and I just spent a week at Lakeshore Reserve and had a wonderfully relaxing experience. The grounds are beautiful and the pool area was so nice. There are ample seating areas scattered throughout the pool and lawn and we were able to find seats no matter what time we came to the pool. The waterslides were a big hit with all of us and our seven year old loved them. Part of the pool had a lazy river area with fountains that was so beautiful. There were also lots of outdoor activities like a pool table, ping pong, foosball, cornhole and giant connect four. The food at the restaurant was very good and the bartenders were super responsive. The family activities were fun and the kids room had a Switch and lots of puzzles and board games. We were able to watch the fireworks at the JW Marriott from the pool area. The resort is in a great location about 20 minutes from the airport. My daughter is already asking when we can go back!

CAUTION!!! Please read!! VEHICLE was broken into while staying at Marriott’s Lakeshore reserve. We had a vehicle broken into (1 of 4) while staying at this Marriott property. We could not drive our vehicle for 3 days, which changed our whole vacation - and not for the better. Local Marriott management would not do anything for us or for our trouble. Marriott is a large global company that has the resources to make things right. They missed the opportunity to do so. As a vacation club property “owner” it is very disappointing that Marriott would not take care of its owners. I would NOT recommend staying at this property and would recommend you think twice about buying into the Marriott Vacation Club. They do NOT take care of their owners/customers.